Kaizen - Yuma

4.9 (1,412reviews)
100%
3325 S BONANZA AVE,  Yuma,  AZ  85365

In operation 14 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (1,412)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for exceptional customer service, professionalism, and friendliness. Timeliness is a standout strength, with numerous customers highlighting that repairs were completed ahead of schedule. Communication throughout the repair process received high marks, with customers appreciating regular updates via text and calls. A few customers noted minor issues such as missing parts or incomplete follow-ups on additional repair estimates, reflecting areas customers feel could be refined further.
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"Honest, personable, skilled technicians who will keep you updated throughout the entire repair process, who aim to fix cars correctly, ..." Read more
"... Repairs were completed way before deadline date. The repair was excellent like it never happened. Give them all a 10, recommend Kazien to all my friends ..." Read more
"I was completely satisfied with Kaizen, the quality of work and the honesty, integrity of the employees is a big one you dont find that easily in businesses ..." Read more
"... and situation while we were traveling through Yuma. They did an excellent repair job." Read more
"The car servicing was great. I did though notice a few things missing from my car. Thankfully nothing of ..." Read more
"... and efficient. Was worried it would take longer but they actually got it done before estimated date." Read more
"... thorough, curtious, experience, and honest individual. Repairs were completed way before deadline date. The repair was excellent like it never happened. ..." Read more
"Turn around time was amazing Appreciated the professionalism but yet friendly employees"
"Done 1 week earlier than projected"
"... an excellent job, kept me informed of progress and finished 2 days earlier than expected, car looks great" Read more
"Good communication and friendly service and great work I was happy walking away with job they did to my ..." Read more
"Great communication throughout the process and very professional, would recommend to anyone 5 stars"
"Great service, Speedy turnaround, great work, and good communication overall for the entire process"
"Great pricing and effective communication throughout the whole process. Explained the process and procedure ..." Read more
"They kept me updated on what was happening with my vehicle and when I could expect it to be completed"

Likely to Recommend

Repair Quality

Excellent customer service.

Customer Service

Returned Clean

My Experience

I had an excellent experience with Kaizen Collision. From the moment I walked in, the staff was friendly, professional, and kept me informed throughout the entire repair process. They made a stressful situation so much easier by answering all my questions and providing outstanding customer service. When I picked up my vehicle, it looked absolutely amazing like nothing had ever happened. The quality of the repairs exceeded my expectations, and they paid attention to every detail. I truly appreciate their honesty, professionalism, and commitment to doing the job right.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Y'all were quicker than expected I looked at my bumper and I was amazed by what the before and after was as well I appreciate the detailing provided after as well really good job staff was amazing notifying everything about the vehicle

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Freddy was amazing - from introduction to final inspection, he was very thorough and supportive in my situation. Alina is just as amazing. Both of them were very friendly and professional, and communicated effectively throughout the process. When I picked up my car, Alina was the one who helped me. Thank you to them both! My car looks brand new and I'm happy to have it back!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Excellent customer service! Outstanding job on my vehicle and very fast. Thank you very well recommended

Customer Service

Outstanding customer service

Returned Clean

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

My Experience

Kazien collision inspector, very thorough, curtious, experience, and honest individual. Repairs were completed way before deadline date. The repair was excellent like it never happened. Give them all a 10, recommend Kazien to all my friends and family.

Likely to Recommend

I would recommend Kazien to family, friends, neighbors, neighbors friends and family. Everyone in Yuma Az.

Repair Quality

Experience, honest, professional

Customer Service

Very satisfied with customer service

Returned Clean

Likely to Recommend

Repair Quality

Alina was great at keeping me updated on the repairs.

Customer Service

Likely to Recommend

Good choice

Repair Quality

Excellent service

Customer Service

Professional

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car looks amazing and they kept me 100 % informed!! They are the best!!

Likely to Recommend

Repair Quality

My Porsche looked perfect!! Great job!!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very friendly and knowledgeable staff!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Jorge and Alina were incredible as usual. I think this is my 3rd time dealing with them for repairs on our vehicles and I would not go anywhere else.

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Repair Quality

Customer Service

My Experience

Thank for your professionalism and great service. This is the third time I've been to kaizen and has been outstanding . I would recommend you highly. I really appreciate your service. Thanks

Likely to Recommend

Outstanding

Repair Quality

Great service and professionalism from front office to back in the garage staff Thank you

Customer Service

Returned Clean

My Experience

Thanks for helping me with my car! You all were so considerate!

Likely to Recommend

Repair Quality

Customer Service