All American Collision Center

4.8 (130reviews)
100%
514 S River Street,  Hackensack,  NJ  07601

In operation 12 years.

40,0000 square shop with two down draft spay booths once for large trucks. 3 frame machines . Alum welding area as well..

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Korean
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (130)

Likely to Recommend

Repair Quality

very good commination

Customer Service

Likely to Recommend

The threats and aggressive behavior is unacceptable. The lot is sloppy and the damaged my car while it was being repaired.

Repair Quality

Gio went aggressive at me trying to deny minor vehicle damage was done to my vehicle while in the companies possession. He was threatening , rude, defensive but ultimately fixed the damages . The company also was supposed to use factory parts per our agreement and did not . They did seem to repair my vehicle but kept it 10 days longer than anticipated The stressful situation and the threats are still irritating and my neighbors have had similar experiences

Customer Service

The girls in the office are nice. But clearly they want to keep their jobs and have allegiance to Geo who perhaps is the owner or someone in charge.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

We love using All American Ford Collision Center. They are so helpful and do great work on our car, making it an easy choice when we have damages that need tending to.

Customer Service

Great staff. Always very responsive!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Depends on how quickly the gas guage is fixed.

Repair Quality

After work was done on the gas tank, the gas gauge does not work. We thought we were out of gas but the tank was nearly full. Now we have to bring it back in to get something very basic fixed.

Customer Service

Likely to Recommend

The worst experience of my life. Yes the car was fixed properly but horrible horrible experience. I’m not done with my reviews, I’ll make sure everyone knows the type of customer experience this shop gives.

Repair Quality

Body work was great.

Customer Service

The absolute worst customer experience. I’ve been lied to multiple times by Gio stating they would do this or that - I have proof as well and then being told by the front office that he’s only a worker so we won’t honor his word.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repair looks good. Jenna at the desk was a delight. Positive all around.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Fantastic service and the car detailing thrown in was phenomenal. Car never looked better. Office ladies were personable and expeditious. I would recommend them 100%!

Customer Service

They were above and beyond excellent. The car detailing made the car better than when I bought it. The front office ladies were thorough and personable. I recommend All American 110%!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The car looked great but the side the accident was on, the bumper was slightly disconnected in the corner and I had to push it in.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Jenna is fantastic! Always provides information and is on top of any issues that arise.

Likely to Recommend

Repair Quality

I still have one issue regarding the alignment of the rear tailpipe and the bumper Cowell. The tailpipe is not on center of the cowl indentation.

Customer Service

Likely to Recommend

Repair Quality

Customer Service