Mazzola's Auto Body

5.0 (1,122reviews)
100%
195 Passaic Street,  Garfield,  NJ  07026

We are a family owned, full capability collision repair facility. Being part of our community for the past 45 years, we are well established with our customer base. We thrive to be completely customer service oriented. Our experience allows us to have close relations with all major insurance carriers. We are constantly updating our knowledge base of the automotive industry. We operate on an extremely detail oriented environment. During the repair process we make every attempt possible to promptly restore vehicles to pre-accident condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,122)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with many noting flawless repairs that left their vehicles looking brand new. The professionalism, honesty, and attention to detail of the team are frequently highlighted. Communication stands out as a key strength, with customers appreciating regular updates via text and calls throughout the repair process. Timeliness is also well-regarded, with several customers noting their vehicles were completed on schedule or even ahead of time. A few customers mentioned minor delays due to parts availability, as noted directly in their feedback. Overall, the shop is widely recommended for its craftsmanship, customer-centric approach, and the added touch of returning vehicles fully detailed.
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"As always, the quality of work and customer service at Mazzolas is top notch. Although you hope to never have to use an auto body ..." Read more
"... the service I received at Mazzola's Auto Body shop. The repair work on my car was absolutely fabulousโ€”it looks flawless, and you can tell they take pride in their craftsmanship. ..." Read more
"... above and beyond with my repair experience. Their professionalism and attention to detail speak volumes in todays world, where great service can be hit or miss. They kept ..." Read more
"The repair on my car is flawless. Couldnt ask for a better job."
"My car looks like it is new after their repair"
"... itself was flawless. My car looks brand new, and they even finished earlier than expected. They kept me updated throughout the process and ..." Read more
"Ultimately, the car was available two days earlier than originally promised."
"My vehicle was ready when promised."
"... pickup and even detailed my car before returning it. Everything was handled smoothly and on time. If youre in Bergen County, I definitely recommend ..." Read more
"I liked the updates on my vehicle saying when it would be ready and it was"
"I received messages every day letting me know the progress on vehicle"
"Mazzolas kept in constant contact with information and progress on the car repairs. They were pleasant and knowledgeable. ..." Read more
"The communication through my phone was excellent to keep me informed of the status of my car repairs."
"Some of the friendliest staff I've ever encountered. Really did a great job keeping me informed of the work on my car. While my situation was stressful I couldn't have ..." Read more
"... ended up taking a little longer than expected but I was kept informed the whole way. My 10 year old car looks better than new! Great staff. I hope I never need a body ..." Read more

My Experience

Great CS friendly staffs I would recommend to friends and families you guys are well appreciated Thank youโ€ฆ

Likely to Recommend

Repair Quality

Job well done ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผand good people

Customer Service

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Repair Quality

Customer Service

Fantastic shop to deal with. They did the work they said they would do, on time and perfectly executed. They even washed my old truck

My Experience

My experience at Mazzola's Auto Body was excellent and my car repair was completed in a timely manner.

Likely to Recommend

Repair Quality

I was very satisfied with the work done on my vehicle.

Customer Service

I was very satisfied with the work that was done on my vehicle.

My Experience

Rich and Mike are Awesome!! They did a great job with my Accord! Thank you so much๐Ÿ™๐Ÿ™

Likely to Recommend

Repair Quality

Excellent works

Customer Service

My Experience

Mike and Richie were top-notch from start to finish. So pleasant, professional and communicative through the entire process! And the job they did on my car is terrific! The repair was finished a day ahead of schedule to boot!!!! Highly satisfied customer here!

Likely to Recommend

Repair Quality

Fabulous experience from start to finish

Customer Service

Richie and Mike are the BEST! Excellent daily Communication

My Experience

They did a wonderful Job. Mike kept me updated on everything .he was wonderful I appreciate all they did for my car.

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Repair Quality

Customer Service

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Repair Quality

Great work......nuff said.

Customer Service

My Experience

From the moment I walked in I knew I was in the right place!!!! This was my FIRST experience with an auto body shop!!!! Rich took care of everything from the initial walk-in to me driving away in my beautifully repaired car. My car looked better than the day I picked it up from the dealership! Thank you for all of your knowledge!!

Likely to Recommend

I would certainly recommend them to family and friends, very honest, friendly cooperative group of people

Repair Quality

They were EXTREMELY knowledgeable and kind!!!

Customer Service

Rich was excellent. He he explained everything from beginning to end. Be my first time in an auto body shop. This was extremely helpful.

My Experience

I am a repeat customer. Your auto body team are collectively superb as always ! THANK YOU MUCH. We are very satisfied . Bill OShea

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My experience with Mazzola's Auto Body was one of great satisfaction. From my initial interaction with Rich and Mike, right down to the excellent service and final outcome. I was treated with complete respect and was informed about every step throughout the process. The workmanship is impeccable! Above all Mazzola's is an Honest and Trustworthy establishment who's number one goal is customer satisfaction! Well Done!!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have already told friends and family about the excellent work Mazzola's does and how satisfied I am with how my car was repaired.

Repair Quality

My car looks like it is new after their repair

Customer Service

They are professional, knowledgeable and competent and explained how my car would be repaired.

My Experience

Great outcome

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The guys at the shop are FANTASTIC to work with, scheduled my car when convenient for me, left it clean and smelling great. My TAOS is as good as new. Highly recommend for personalized service alone, 5.out of 5 stars!!!

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent

Customer Service

Excellent work

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Repair Quality

Customer Service

Returned Clean