Mazzola's Auto Body

5.0 (1,094reviews)
100%
195 Passaic Street,  Garfield,  NJ  07026
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We are a family owned, full capability collision repair facility. Being part of our community for the past 45 years, we are well established with our customer base. We thrive to be completely customer service oriented. Our experience allows us to have close relations with all major insurance carriers. We are constantly updating our knowledge base of the automotive industry. We operate on an extremely detail oriented environment. During the repair process we make every attempt possible to promptly restore vehicles to pre-accident condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
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Email

Reviews (1,094)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with many noting that repairs are flawless and vehicles are returned looking brand new, often fully detailed inside and out. The professionalism and friendliness of the staff are frequently highlighted, with customers feeling welcomed and treated like family. Communication is a standout strength, as customers appreciate being kept informed throughout the repair process via calls, texts, and regular updates. Timeliness is also well-regarded, with several customers noting vehicles were completed on time or even ahead of schedule. A few customers noted occasional delays due to parts availability or additional damage discovered, as mentioned in their feedback. Overall, the shop commands strong loyalty, with many customers returning for repeat visits and enthusiastically recommending it to friends and family.
AI-Generated from reviews written in the last 12 months
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"As always, the quality of work and customer service at Mazzolas is top notch. Although you hope to never have to use an auto body ..." Read more
"... the service I received at Mazzola's Auto Body shop. The repair work on my car was absolutely fabulous—it looks flawless, and you can tell they take pride ..." Read more
"The repair on my car is flawless. Couldnt ask for a better job."
"... only Auto body I trust. They are very professional, they care about their customers and their work is flawless. Thank you 😊!" Read more
"The damage to my Toyota Corolla was repaired flawlessly. Their attention to detail reflected quality work."
"... itself was flawless. My car looks brand new, and they even finished earlier than expected. They kept me updated throughout the process and ..." Read more
"My vehicle was ready on time just like they said 8125"
"A day early but was giving a time updated weekly."
"Repairs were done in a timely manner, all of the staff were very friendly and professional and my vehicle is spotless ..." Read more
"What a great experience at Mazzola's. Repair ended up taking a little longer than expected but I was kept informed the whole way. My 10 year old car looks ..." Read more
"... todays world, where great service can be hit or miss. They kept me updated every step of the way from drop-off to pickup and even detailed my car before returning it. Everything ..." Read more
"The communication through my phone was excellent to keep me informed of the status of my car repairs."
"Great customer service. Kept in contact the entire time the car was being repaired. Ensured that the car was fixed reasonably quick. ..." Read more
"... when you are trying to deal with medical issues, they call, and they text updates. Also, the work they do is great on top of all that." Read more

My Experience

Honestly, best shop experienced I’ve had.

My Experience

The staff was professional , listened to me, polite and kept me up to date on the progress as to when my car would be ready.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair on the car was flawless and the car was returned in a few days. I found the staff professional and friendly and helped me with the loaner car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

The staff was very friendly and informative from beginning to end. My car was done sooner than expected and the work was outstanding.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Wonderful! The whole team from start to finish was professional and put this whole experience for me at ease. AllState recommended them after my accident and I am so glad I used them. It was completely seamless.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They are the best

Repair Quality

Customer Service

This is the second time I used Mazzolla’s Auto Body. They do a beautiful job. They’re very pleasant to deal with and very prompt.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very satisfied with Mazzola's repairs on my nissan I'll recommend this repair shop.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

excellent job, I can’t even tell there was damage to begin with

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

treat us customer in professional way great job on my car

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Words cannot express the gratitude that I have for the services given by all. They went beyond and kept the line of communication with the process as well. Put me in a rental to ensure I was able to move around. I would recommend them to anyone and they definitely have a customer who will come if ever needed. Excellent service and beyond.

Likely to Recommend

Repair Quality

Customer Service

So grateful for such an amazing team. Mike, Rich and the staff all were so help. They went above and beyond with ensuring not only the car got taken care of but myself as well. Besides making me feel welcome and putting me in a rental to ensure I was able to get around. Even if it was for one day that right there made all of a different. And the constant communication as well. I will definitely; wish I never have too will use there services again.

Kept me Informed?

Yes

Ready on Time?

Yes

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