All Pro Automotive

4.9 (386reviews)
98%
981 Old Country Road,  Westbury,  NY  11590
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Shop AssistantSparkles

In operation 11 years, 9 years at this location.

At All Pro Automotive, we’re the pros who care. Proudly serving our community since 2012 and officially branded as All Pro Automotive in 2017, we’ve built our reputation on quality craftsmanship, honest service, and genuine care for our customers. Our team of certified technicians brings years of experience and attention to detail to every repair — whether it’s minor cosmetic damage or major collision work. We’re a trusted partner of leading insurance carriers and a go-to shop for drivers who want repairs done right the first time. At All Pro, your vehicle is treated like our own, because we’re not just fixing cars — we’re restoring confidence. Come experience the All Pro difference — where professionalism meets personal care.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • MasterCard
  • Visa
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (386)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professionalism, and attention to detail. Repairs are frequently completed ahead of schedule, with many customers delighted to receive their vehicles earlier than promised. The front desk staff receive high marks for being knowledgeable, friendly, and communicative, keeping customers informed throughout the repair process via calls, texts, and app updates. Vehicle cleanliness upon return is a recurring highlight, with many customers surprised by thorough interior and exterior cleaning. A few customers noted isolated concerns, including loose parts upon return, a part still missing, and one instance of post-repair electrical issues, as well as a dissatisfied customer who felt their concern about a persistent noise was not adequately addressed. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"... did an amazing job fixing the damage on my Tesla. The finish looks flawless. they were professional, efficient, and detail oriented. Highly recommend!!!" Read more
"Beautiful body work and you cannot tell it was in an accident"
"The bumper is not aligned properly my side mirror on driver side is loose and Im not satisfied for its work."
"The job was done in hurry without addressing the real issue"
"I was told probably 7 days and it was ready at day 5"
"Car was ready a week before they actual estimate complete date"
"Vehicle was ready approx 3-4 days before estimated date"
"Before literally 2 days which was amazing I would come here anytime"
"Late and then I had to come back"
"... Pro made the whole process of my repair smooth and kept me up to date on status and cost . Very professional and welcoming staff." Read more
"The team always kept me updated every step of the way"
"Text message updates were perfect"
"... They were absolutely amazing. It was very fast and they kept me informed the entire time. They were very accommodating with my rental car , ..." Read more
"Nothing was left behind. Even if left on voicemail, they ensure to keep you updated"

Likely to Recommend

Repair Quality

Very professional from top to bottom across the board. Great workmanship . Also the level of professionalism shines on through from the moment you speak or call the staff and especially Addie at the desk with cleat information with utmost courtesy. Thank you ALLPRO

Customer Service

As mentioned customer service was tremendous starting with Addie at front desk !

My Experience

I got texted that my repair was ready and my car was picked up. My car was never picked up. I am still in my rental. I am furious because I have no idea who my car was sent to. This is the 2nd time my car was repaired here and I love their work but this boiled my blood. Im sorry this was sour and I need it rectified now

Likely to Recommend

They are excellent

Repair Quality

Fantastic service. This is my 2nd time getting work done and they do go above and beyond for their customers and always remain honest and compliant.

Customer Service

They make every customer comfortable

Returned Clean

Likely to Recommend

Repair Quality

⭐⭐⭐⭐⭐ Excellent Service! I had a great experience with All Pro Automotive & Collision! The entire team was very professional, helpful, and attentive to every detail. They genuinely listened to all of my concerns about my car and made sure everything was properly taken care of. I really appreciate the time, care, and effort the whole team put into the work. It’s clear that they take pride in what they do and truly care about their customers. Thank you to the entire All Pro team for the excellent service. I highly recommend them to anyone looking for quality automotive and collision work!

Customer Service

They were very helpful and cooperative .

Returned Clean

Likely to Recommend

Repair Quality

Absolutely excellent service

Customer Service

My Experience

Everyone was professional, kind and the car looks great. Even received a detail wash leaving my car cleaner than before. Thank you All Pro. Staff went above and beyond as usual. Highly recommend!

Likely to Recommend

Repair Quality

The best auto body experience ever. Everyone was helpful and comforting after our ordeal. GEICO towed the vehicle directly to the shop for us, making it a seamless process. The repairs were done in a timely manner and the car was cleaned thoroughly. Paint was a perfect match. Addy and Isabella were very communicative. Will be referring All Pro to everyone. Thank you All pro.

Customer Service

Likely to Recommend

Repair Quality

This repair shop is the real deal. The best of the Best.... From my experience with All pro! I am rating them 100 star!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Good job

Customer Service

Returned Clean

My Experience

True to their word, very personable Office. Repairs were done in quick and timely fashion. Very satisfied, would recommend to anyone.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fast turnaround and was kept updated the whole time. Will recommend to friends and family

Customer Service

Friendly employees make the process so much smoother

My Experience

I was extremely satisfied with the customer service and repair at All Pro . The staff was professional. Knowledgeable and went above and beyond to make my first time doing business with them a great experience. I would highly recommend to family and friends.

Likely to Recommend

The shop was recommended to us by our insurer and they did not disappoint

Repair Quality

The car was pretty banged up. All Pro restored it to its prior condition.

Customer Service

From our initial contact the service was excellent. They were highly responsive and walked us through all aspects of the repair process.

Returned Clean

Likely to Recommend

Repair Quality

Wonderful work and great service!

Customer Service

Very professional and a pleasure to talk to

Returned Clean

Likely to Recommend

Repair Quality

I told Sofia the problem that I hear the sound in the rear passenger side wheel. When I took the car back the sound was still there. I thought my car may need tire balancing and rotation of the tires. I took the appointment to the BJ's tire place and they rotated and balanced the tire. But the noise was still there and also my car started vibrating in the front side, where the rear right side tire was moved to the front driver side. This lady Sofia started arguing with me stating that I should bring the car right away. I am very disappointed. Now I took my car to dealer to fix the problem. I complained to my State Form insurance company, because they are one who recommended your place. It is very aggravating and time consuming to go back and forth.

Customer Service

Returned Clean

Likely to Recommend

Great customer service ! Great job fixing my car

Repair Quality

Awesome place to bring your car for repairs

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They work fast, i had my car fixed in 7 days and i looks like nothing even happen .

Customer Service

Returned Clean

My Experience

Fast service and great customer service. The secretary was very knowledgeable and helpful.

Likely to Recommend

Repair Quality

All Pro did a great job with my car repairs. The service time was timely and they returned my car very clean! Sophia and Addy made the drop-off and pick up process very easy and seamless.

Customer Service

Sophia & Addy were very helpful in getting me set up with a rental car and giving it back to the company

Likely to Recommend

Repair Quality

Customer Service

Very professional, great work

Likely to Recommend

Repair Quality

Sofia and team were excellent to work with .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean