Allstate Collision

4.9 (841reviews)

99%

(732) 730-0220

693 Cross Street, Lakewood, NJ 08701

99%

See Photos

693 Cross Street
Lakewood, NJ 08701

Get Directions Website Email

About Allstate Collision

See Photos

693 Cross Street
Lakewood, NJ 08701

Get Directions Website Email

In operation 24 years, 9 years at this location.

Having an accident and needing collision repair can be very stressful. At Allstate Collision, our goal is to make it as painless as possible. Our unique "handle it all" strategy eliminates unnecessary pressure for our customers. We are known for providing the highest quality repair available. We refer to our "invisible repair" process and work diligently to make the final result undetectable. We will be there for you from start to finish. Our team oversees every job and personally guarantees all work to your complete satisfaction.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 1:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (841)

Sort By:
Newest
Rating

652 Customers Rated

5 Stars

72.8% Complete

(612)
4 Stars

2.6% Complete

(22)
3 Stars

0.8% Complete

(7)
2 Stars

0.5% Complete

(4)
1 Star

0.2% Complete

(2)
< 1 Star

0.6% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, describing results as beautiful, perfect, and like-new finishes that exceed expectations. The team receives high marks for professionalism, friendliness, and a customer-first approach that makes the entire repair process easy and pleasant. Many highlight exceptional communication, with proactive updates keeping customers informed throughout. Timeliness is frequently commended, with vehicles often completed on schedule or early. Vehicle cleanliness upon return is a recurring highlight, with customers amazed by spotless interiors and exteriors. A few customers noted repairs taking longer than anticipated, and one mentioned concerns about new scratches post-repair, reflecting areas customers feel could be refined. Overall, the overwhelming sentiment is one of trust, satisfaction, and strong likelihood to recommend.

Select to learn more

Service Quality
Timeliness
Communication

"Allstate did an amazing job. They do super quality work, always timely and they a super professional."

"The best in service, price, honestly and reliability I'm not even checking anyone else."

"... ever! Everyone there was so wonderful to work with. My car came out like a new car. The courtesies that were extended to me were greatly appreciated!" Read more

"They went way out of the way to make sure I was very satisfied. Excellent work."

"Very helpful and outstanding workmanship"

"Allstate did an amazing job. They do super quality work, always timely and they a super professional."

"Outstanding service Timely as promised Very friendly staff"

"Work was completed in fast and timely manner..."

"Quick, on time, in budget and …. Service with a smile 😃"

"Everything was done in a timely manner"

"best communication and very nice staff from a-z, perfect job"

"Excellent service, communication and timing.."

"Amazing! Prompt, friendly, available to answer questions"

"Whenever I called I got updates."

"Customer service is unparalleled"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Allstate did an amazing job. They do super quality work, always timely and they a super professional."

"The best in service, price, honestly and reliability I'm not even checking anyone else."

"... ever! Everyone there was so wonderful to work with. My car came out like a new car. The courtesies that were extended to me were greatly appreciated!" Read more

"They went way out of the way to make sure I was very satisfied. Excellent work."

"Very helpful and outstanding workmanship"

"Allstate did an amazing job. They do super quality work, always timely and they a super professional."

"Outstanding service Timely as promised Very friendly staff"

"Work was completed in fast and timely manner..."

"Quick, on time, in budget and …. Service with a smile 😃"

"Everything was done in a timely manner"

"best communication and very nice staff from a-z, perfect job"

"Excellent service, communication and timing.."

"Amazing! Prompt, friendly, available to answer questions"

"Whenever I called I got updates."

"Customer service is unparalleled"

Efraim (Toyota owner) reviewed 9/24/26

david gave me excellent customer service way above what was expected

Mordechai (Toyota owner) reviewed 9/22/26

Dan and the rest of the team provided expert advice and were all very communicative.

Esther (Hyundai owner) reviewed 9/22/26

Sara (Hyundai owner) reviewed 9/21/26

Very satisfied with the service

Martin (Honda owner) reviewed 8/31/26

I’ve never seen such professionalism and treating the patient. I should mean the Customer with such patience. He’s the best he do. Great job. Excellent work sounded for myself, but I sent many people to them.

Always

Very professional Service nice people

Menachem (BMW owner) reviewed 8/27/26

Pinny (Ford owner) reviewed 8/27/26

Meir (Toyota owner) reviewed 8/21/26

Car done like new

Jeff (GMC owner) reviewed 8/20/26

Allstate collision continues to exceed my expectations. They are honest, reliable, well trained and courteous. I've been using them for all my repairs and every experience was a pleasure. If you can't say that about your auto body shop, come on over. You won't regret it.

The best in service, price, honestly and reliability I'm not even checking anyone else.

Gitty (Toyota owner) reviewed 8/18/26

Moshe (Tesla owner) reviewed 8/17/26

Adel (Volkswagen owner) reviewed 8/16/26

Anna (Toyota owner) reviewed 8/13/26

Margit (Toyota owner) reviewed 8/11/26

Brocha (Hyundai owner) reviewed 8/11/26

Mrs. (Toyota owner) reviewed 8/10/26

Giti (Honda owner) reviewed 8/4/26

Akiva (Hyundai owner) reviewed 8/3/26

Amazing Service

Aaron (Kia owner) reviewed 7/31/26

Ester (Hyundai owner) reviewed 7/30/26

It was a great experience… they were wonderful

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view more shops in: Lakewood | 08701

You should always ask your auto body shop if they offer a warranty on their repairs.

Allstate Collision

About Allstate Collision

Reviews (841)

652 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?