Allstate Collision

4.9 (835reviews)

99%

(732) 730-0220

693 Cross Street, Lakewood, NJ 08701

99%

See Photos

693 Cross Street
Lakewood, NJ 08701

Get Directions Website Email

About Allstate Collision

See Photos

693 Cross Street
Lakewood, NJ 08701

Get Directions Website Email

In operation 24 years, 9 years at this location.

Having an accident and needing collision repair can be very stressful. At Allstate Collision, our goal is to make it as painless as possible. Our unique "handle it all" strategy eliminates unnecessary pressure for our customers. We are known for providing the highest quality repair available. We refer to our "invisible repair" process and work diligently to make the final result undetectable. We will be there for you from start to finish. Our team oversees every job and personally guarantees all work to your complete satisfaction.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 1:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (835)

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Rating

646 Customers Rated

5 Stars

72.6% Complete

(606)
4 Stars

2.6% Complete

(22)
3 Stars

0.8% Complete

(7)
2 Stars

0.5% Complete

(4)
1 Star

0.2% Complete

(2)
< 1 Star

0.6% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently express high satisfaction with the shop's exceptional service quality, praising outstanding repairs, meticulous attention to detail, and vehicles returned spotlessly clean. Many highlight the friendly, professional, and accommodating staff who make the entire repair process seamless and pleasant. Timeliness is frequently commended, with numerous customers noting repairs completed on time and as promised. The quality of workmanship receives glowing remarks, with vehicles described as looking brand new post-repair. A few customers noted areas for improvement, including one mentioning a repair taking longer than anticipated, another noting scratches found after repair, and one raising concerns about a third-party rental service experience. Overall, the overwhelming majority of customers express strong willingness to recommend the shop, reflecting a deeply positive customer experience.

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Service Quality
Timeliness
Communication

"... are so easy and pleasant to deal with. In addition, the actual repairs are administered with the highest quality. I couldn't get over how fantastic the car looked ..." Read more

"The best ever! Everyone there was so wonderful to work with. My car came out like a new car. The courtesies that ..." Read more

"Allstate did an amazing job. They do super quality work, always timely and they a super professional."

"Very professional work and a pleasure to work with. Would highly recommend"

"They went way out of the way to make sure I was very satisfied. Excellent work."

"Allstate did an amazing job. They do super quality work, always timely and they a super professional."

"Outstanding service Timely as promised Very friendly staff"

"Yes, the vehicle was ready on time exactly how they told me"

"Quick , in time and on budget . Now my left turn blinker works."

"Work was completed in fast and timely manner..."

"... the beautiful perfectionist work no corners cut 2 the way they communicate with me" Read more

"best communication and very nice staff from a-z, perfect job"

"Amazing! Prompt, friendly, available to answer questions"

"Excellent service, communication and timing.."

"Whenever I called I got updates."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication