Anderson Body Shop, Inc.

4.7 (3,043reviews)
95%
115 W 25th Street,  Baltimore,  MD  21218

Anderson Body Shop has just completed a massive renovation at our new location at: 115 W 25th Street. We work with major insurers so we can handle all of your paperwork directly with the insurer. Enterprise Rent-A-Car is onsite.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (3,043)

Likely to Recommend

Repair Quality

Great Job

Customer Service

Likely to Recommend

Repair Quality

The process was smooth and easy, everyone was courteous and the car looks great.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

My daughter had her car their two times, they did a good job. That's why I took my car there.

Repair Quality

My car was clean as a whistle, I thought they took my apple car play off my car. I took it back, long story short. I had it plug in the wrong charger. It was two of them trying, I felt so bad. I thank them so much for their hard work.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Except for taking a very long time to repair the car, and not keeping us updated as to how long it would take, staff were courteous and the repairs excellent.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did an excellent job and a good job cleaning the car as well

Customer Service

Likely to Recommend

Customer service rep Melva, she was great, very helpful. She is a keeper !! Overall Anderson body shop did a great job, clean job. During the process they kept us informed. We highly recommend Anderson. Thank you each of you!!!

Repair Quality

Customer Service

Very helpful. We highly recommend Anderson Body.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

So far so good with my vehicle and I would definitely refer people for any kind of car repairs

Repair Quality

Very satisfied with overall quality of the repairs

Customer Service

Very satisfied with customer service and the shop personnel. Very helpful and polite

Likely to Recommend

Repair Quality

Great job-can’t even tell it was repaired

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Usually Anderson does excellent work, but this time they dropped the ball.

Repair Quality

Customer Service

I recieved a call to say my car was ready for pick up at 4:30 pm. I rushed to pick it up but, realized the time. I knew they close at 5:00 pm. The traffic was heavy due to rush hour. I realizing I might not make it. I called the shop, I was asked to hold, then told someone would wait until I arrived. Upon my arrival Melva (who was very very caring) my keys were given to me and I was told my truck was on the lot. I was given the report to show what repairs were done. Asked did I have any questions. I responded not at this time. Once I got in my car, it was not locked. When I arrive home the vehicle would not lock. The vehicle was also not aligned. I called Cree (the person in charge of the repair) left her a message about my concerns. I returned to Anderson body shop the next day. To let them know my concerns. I waited for 2 1/2 hours. To be told the wrong mirror was placed on the truck, the aligned was corrected (while I was waiting).The truck was raised up higher then it should have been. That was not addressed. I would have bring the truck in on Monday. I have to leave my car unlocked until Monday. I was charged 1 day for the rental after being told I would not be charged. They didn't check to ensure my vehicle repaired correctly. I need a refund for one day I was charged for the rental. Usually Anderson does a great job but, this is not acceptable. I need these issue addressed.

Returned Clean

Likely to Recommend

Repair Quality

Melva Pittman was utterly Amazing

Customer Service

Melva Pittman! 🏆

Returned Clean

Likely to Recommend

Repair Quality

Very professional and quick did a great job assessing me with my vehicle will definitely recommend them to anyone who needs work done on their vehicle

Customer Service

Did a great job assisting me with my vehicle will definitely recommend them to anyone who needs service

Returned Clean