Anderson Collision
In operation 45 years, 41 years at this location.
N.E Iowa's premier auto body repair facility. We repair all makes and all models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Repairs seem very good, only issue was availability of parts. I understand as a new car, parts inventory tends to lag, no blame on the repair shop.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done!! I will definitely be back if the need arises.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job was done in a timely manner and kept me informed on progress. Good quality of repairs done. Detailing of truck was not expected before picking up definitely good job on that also, will recommend Anderson collision to all my friends. 5 Star rating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff kept me appraised during the repair process. Friendly and professional staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done, very professional and good communication with us during the repair process!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Jordan does an awesome job communicating throughout the process. She knows what she’s doing. Also, my van looks awesome - the guys at the shop took great care to repair and paint it so that it would look essentially brand new. We’re really appreciative!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I brought my Ford to Anderson Collision after they did such a great job fixing my Grand Cherokee. Every step of the way they were extremely nice and kept a constant line of communication so that I knew what was happening with my repair. They handled everything and now my car looks brand new! I could not be happier! If you need body work done on your vehicle I highly recommend Anderson!
My Experience - 5.0/5.0 -
The car looks great! Anderson Collision kept me updated on the progress along the way. Everyone I worked with directly was very professional.
My Experience - 5.0/5.0 -
Good job done thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Our car looks amazing—once again you did a great job! I always appreciate the wash you give it too!!
My Experience - 5.0/5.0 -
The work y’all did on Bea Arthur is seamless and clean. Even with supply/ weather delays, I was kept abreast of where my car was at in the sense of repair progress. She’s a beaut, Clark🫡
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0 -
The car was brought to shop around mid-November with a finish date 3-4 weeks out. With two different impacts on roughly the same area of the car, from two separate events, the insurance process was lengthy because Anderson insisted that both accidents could be covered by the provider (Nationwide) of the first event. After Thanksgiving holiday, and no contact from Anderson, we reached out regarding the status of the car only to be met with excuses of sick employees, holiday break, and a technician who had not been showing up for work. Upon reaching out once again to Anderson’s office, we were told the car would be going into prime and paint within 0.5-1 full day. After no follow up again for around a week, we contacted Anderson to learn the car had not even been fully repaired at that time due to the employee who had not been showing up. At that point, we reached out to management, who was rude, defensive, and accusatory to us that the delay was primarily stemming from our request for both repairs to be covered under Nationwide Insurance — please note that from the beginning, it was our request that the two incidents be covered separately (one under Nationwide, and the other under our insurance, StateFarm). After some discussion, the manager stated he would get back to us after viewing the paperwork. At that time, we were finally offered a rental car for the duration of the repair process, but not any time before then. Shortly thereafter, we had to make a physical visit to the shop to ensure some progress had occurred and to pickup the rental vehicle. Following the visit, we started receiving daily progress updates and status reports for the car — per our request. The car was picked up on December 22. Once home, we noticed the back seats were not completely secured into the lock on the floor. Additionally, we noticed sticky residue and dirt in the pull-down cup holders and a stain on the back seat. We know these things were not there before, and regardless, the car was supposed to receive a full detailing/cleaning following the repair. The experience was extremely time-consuming, lacking clear communication, and frustrating as a whole. For choosing Anderson over our first estimate repair shop in hopes of a speedier process, it was immensely disappointing.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best shop in the midwest! Great staff always willing to help. Excellent work!!
Customer Service - 5.0/5.0 -
The best!