Andy Mohr Collision Center
When you rely on your vehicle to get you from Point A to Point B in the Plainfield area, you run the chance of it being damaged in the process. Accidents happen, windshields can fracture, and weather can be damaging. While we can make every effort to protect our cars, things still happen and we still find ourselves in need of a reputable body shop. At Andy Mohr Collision Center, we have the solution to all of your repair needs. Not only can we handle the small cosmetic issues like dents or dings left by runaway shopping carts, but we’re also here for you when your vehicle needs are more serious, like frame repair. Whether you’ve been involved in an accident or if your problem is caused by age, we’re with you every step of the way.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Were promised our car returned in two weeks. They had it for 45 days. Every time we called about it they had found something new wrong. When we finally picked it up it was covered in bird poop. This car had never been stored outside. Needless to say we were not happy.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Not necessarily the fault of Andy Mohr but had the vehicle there for almost 2 months. We picked up the vehicle even though it was not complete. Still waiting on parts. The parts that we are waiting on could have been ordered before we took the vehicle in because it was obvious they would need to be replaced.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
The repair work was good. The front office staff seemed to be a little overwhelmed.
Repair Quality - 4.5/5.0 -
The service is good but communitcation but I only received updates when I called.
Customer Service - 4.0/5.0 -
The service is good but communitcation but I only received updates when I called.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The repair took a long time but items were backordered, so it is understandable. I did ask for photos prior to installation twice since I was not getting factory stuff, but did not receive them. Also, I can "feel" where the scratch was and painted over. Since it was almost a $1,000 repair, I was hoping to not be able to still pick it out on the car. That's disappointing. But the over all work was good.
Customer Service - 4.0/5.0 -
The people were nice and accommodating. Since it was an extended repair they did keep my car inside, which is appreciated since it is garaged for the winter normally.
My Experience - 5.0/5.0 -
We have used the collision center a few times and it is always good service and results. It took a long time for the repair, but I think this was held up by parts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Dissatisfied with four months time to complete repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dawn Wheeler and her team were a pleasure to work with ! My vehicle turned out perfectly.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
It looked great from the outside. There was no washer fluid placed in the reservoir and the guy told me to go get a gallon and put it in for $3. Both of my front tires had only 20psi in them and I had to immediately go put air in them. I had to have my fiancé check all other fluid levels before driving anywhere else. When I called to ask if the car had been test driven prior to my pick up I received no call back. I hope that my car lasts a while, but I won’t be purchasing from Andy Mohr any more.
Customer Service - 2.5/5.0 -
While my car was in the shop it was fine, as soon as I picked it up…crickets
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent customer service and excellent timely work done on my car.
Repair Quality - 5.0/5.0 -
Workshop on my car was excellent. Looks brand new.
Customer Service - 5.0/5.0 -
Friendly receptionist Olivia and Sam. The explained the process very thoroughly and provided contact information if we needed to call back for anything.
Likely to Recommend - 2.5/5.0 -
Communication needs grand improvement
Repair Quality - 0.5/5.0 -
Can't comment either way, you still have the vehicle, and if it's ready to be picked up no one has contacted me to say so..........
Customer Service - 0.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My repair was excellent. I was please that they detailed my car before returning it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
There is used scuffed / scratched parts on my car. The head liner is covered in hand prints. I complained of a vibration since the accindent and they did not check the alignment. I brought it to another shop to check the rear alignment and it is out and I still have not heard back from them about who is paying to have this corrected. I went to pick my car up to bring to another shop to get it done quicker and they said no leave it they will get it right it but proceeded to take extra time.
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have taken my vehicles to Andy Mohr Collision Center several times, I’ve never disappointed, always do an awesome job, starting w the girls at the front desk and Jeff Mowbray. They’re always off the chart kind and very attentive
Customer Service - 5.0/5.0 -
As previously stated, the customer service ladies and Jeff are awesome