Andy Mohr Collision Center
When you rely on your vehicle to get you from Point A to Point B in the Plainfield area, you run the chance of it being damaged in the process. Accidents happen, windshields can fracture, and weather can be damaging. While we can make every effort to protect our cars, things still happen and we still find ourselves in need of a reputable body shop. At Andy Mohr Collision Center, we have the solution to all of your repair needs. Not only can we handle the small cosmetic issues like dents or dings left by runaway shopping carts, but we’re also here for you when your vehicle needs are more serious, like frame repair. Whether you’ve been involved in an accident or if your problem is caused by age, we’re with you every step of the way.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Throughout my extensive 47 years of experience working with various body shops in Indianapolis, I have never encountered a situation where I was required to prepay for parts. This practice is quite unusual to me, and it has left me feeling uncertain about the intentions and business practices of your company. I value clear communication and mutual trust in all my business dealings, and this prepayment request has made me question whether you truly value the business relationship with my company
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are like family to me. Exceptional customer service! Highly recommended!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Only the collision center, not the dealership
Repair Quality - 5.0/5.0 -
The doors look good, they seem to blend well with the parts of the car that did not need paint. Dave from the body shop was very nice
Customer Service - 1.0/5.0 -
I brought my car over to the collision center and Dave was very nice He looked at my car and talked with me about what they would be doing and about how long it would take to do. I really didn’t deal with the collision center, I dropped my car off and the dealership and picked it up at the dealership. I did take my car over to the collision center so they could take a look at the paint issue. Please see below for the explanation for the low customer service score which is really for the dealerships customer service, not the collision center. I was greeted and talked to the minute I walked in the door at the collision center. I was ignored at the dealership
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks good. The experience was great and the service was quick.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and quality work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lisa is awesome
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They never call with up dates, took almost three months to get my car back, told many times it would be ready by the end of week or next week never happened. Couldn’t get parts in took weeks on weeks to get the parts and me harasseing them and the insurance company to get anything done. Finally said I would talk to a lawyer and low and behold my car was done the next day
Customer Service - 0.5/5.0 -
Absolutely no communication with the staff unless I made the call
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication with staff. Work done well and completed when promised
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy. Turned out perfect.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quickly taken care of the repair
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
The repair is great. They even cleaned the car when done.
Customer Service - 1.0/5.0 -
There was no communication or updates provided. If I wanted an update I had to call them which came with a side of attitude, in my opinion.
Likely to Recommend - 0.5/5.0 -
I have two other cars that needed work and a family member has one but we will be taking them elsewhere. I chose this shop because I thought they would not overlook the damage that caused the car to have to be towed into the shop I did not know the business practice is to pay attention to what the customer voices and at the beginning and then ignore the customer until they have done enough to get paid.
Repair Quality - 1.0/5.0 -
Incomplete work and excuses from everyone I talked to except Sam.
Customer Service - 1.0/5.0 -
See question 1