Andy's Auto Body - Alton

4.8 (1,346reviews)
98%
3001 Washington Ave,  Alton,  IL  62002
Bot
Shop AssistantSparkles

For all your collision repair needs state of the art repair facility, we work with all insurance companies

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,346)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for exceptional service quality, with many noting that their vehicles were returned looking brand new. The repair work was frequently described as flawless, seamless, and of outstanding craftsmanship. Customers highlighted the friendly, courteous, and professional staff across all interactions. Communication was a strong point, with many appreciating regular updates via texts, calls, and the app throughout the repair process. Several customers noted their vehicles were completed ahead of schedule, reflecting strong timeliness. A few customers, directly from their comments, noted areas such as delays in completion, difficulty reaching staff for updates, and minor finishing oversights upon vehicle pickup, though these were often resolved promptly by the team. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to others.
Select to learn more
"Everyone in the body shop went above and beyond with fixing my truck, and it was much cheaper than everyone else, Thank ..." Read more
"The Body Shop department did an exceptional job! My process was stress-free, and everyone was kind ..." Read more
"They have the auto repair service figured out! Very smooth, seamless and hassle free! Highly recommend ..." Read more
"Flawless!"
"Andys means quality! Their work and result look original and perfect."
"... Andy's is amazing..So professional and friendly..They kept me up to date with texts everyday.." Read more
"Updates were sent almost every day."
"The communication was excellent"
"Did what was expected and communication was flawless."
"It was difficult to get an answer from any one person. Hard to find out where we were in the process."

Likely to Recommend

Repair Quality

Customer Service

Promised to be done in 1 week but it took 2 weeks

Returned Clean

Likely to Recommend

Repair Quality

great job

Customer Service

Likely to Recommend

Repair Quality

Very thorough and very good customer service. Highly recommend!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone at Andy’s was polite, respectful, and professional. All my questions were answered, and I was treated with kindness. My car is as good as new, and was cleaned up and I think it was also washed. Nothing but good comments here.

My Experience

Likely to Recommend

I do all the time

Repair Quality

I'm very happy with the repair work this my third car I've had Andy's do repair work and each time I was happy with the repairs

Customer Service

Everyone was very helpful and friendly

Returned Clean

Likely to Recommend

Repair Quality

Car looks good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You took good care of me during a very difficult time. Thank you!

Likely to Recommend

Repair Quality

Rex is very helpful!

Customer Service

Returned Clean

My Experience

We are already working with Rex on a solution for the issues we had with our vehicles repair.

My Experience

This is the 2nd time I've used Andy's. Both times have been excellent. Very pleased.

Likely to Recommend

Repair Quality

Courteous staff. Service was great.

Customer Service

Returned Clean

My Experience

Always great work!

My Experience

Rex is excellent at customer service and the work looks great. Thank again everyone!

Likely to Recommend

I would absolutely recommend to family and friends!!!

Repair Quality

Rex is the best. Very kind man for sure!!! Car looks amazing!!!!

Customer Service

Great service!!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The employees were all very courteous and helpful. They kept me updated on the progress. Even when they thought it was finished, but they found more hail damage, they explained the situation and had it completed quickly.

Likely to Recommend

Repair Quality

Customer Service

Pleased with the results. Everyone was very kind and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You did a beautiful job of repairing the hail damage & replacing my tailgate in a timely manner.

Likely to Recommend

Definitely

Repair Quality

Customer Service

Everyone was polite & curtious. If I had a question they went to find the answer not just say something to appease me.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Looks really good

Customer Service

Very good

Returned Clean