A & B Auto Body, Inc

5.0 (748reviews)
100%
811 Industrial Dr,  Troy,  IL  62294

A&B Auto Body is a family owned auto repair business that has been serving the community since 1988. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (748)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional quality repairs, with many noting that results exceeded their expectations and vehicles often looked better than before the damage. The shop earns high marks for outstanding customer service, with staff described as friendly, professional, and genuinely caring. Timeliness is a recurring highlight, as repairs are frequently completed on or ahead of schedule. Customers also appreciate thorough communication throughout the repair process, including updates on parts and timelines. Several reviewers are long-term repeat customers spanning 15-20+ years, reflecting deep trust in the shop. Complimentary vehicle cleaning was a pleasant surprise noted by many. One customer mentioned a hood fitment concern post-repair, reflecting an area noted directly from customer feedback.
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"Excellent work, flawless, explained in detail steps in repair, spot on how long needed to be in shop, ..." Read more
"... the needed flexibility of the paint. A&B autobody matched the paint better than the factory and the vehicle looks better than it did brand new!" Read more
"Incredible work and communication. I'm not sure why anyone would take their vehicle anywhere else."
"Very professional and efficient. The best auto body shop Ive experienced."
"It was ready well before I was expecting."
"I took it in on a Monday and it was done by Friday. They gave me a date to be done the following Wednesday. ..." Read more
"Great work and done in a very timely manner."
"... happy with the service and professional service. My vehicle was even done earlier than expected." Read more
"Was fixed and ready to go on the estimated delivery date."
"... repeat customer for many years. Wont go anywhere else. Excellent communication and superior customer service." Read more
"A&B continues to produce top notch work! They go above and beyond with their work and communication. I truly appreciate everyone there."
"The communication and speed of service were excellent."
"They very polite . And kept me informed about all my repairs ."
"Kept me informed so I could adjust rental dates."

Likely to Recommend

Repair Quality

Work looks great

Customer Service

Not too much or too little contact

Returned Clean

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Customer Service

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Great experience as usual. The team is friendly, explains everything and is very helpful.

Customer Service

Great people, easy to work with.

Returned Clean

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I would recommend them to all my friends and family.

Repair Quality

I was very satisfied with the repairs. I would rate it a 10.

Customer Service

I was very satisfied with the repairs. I would rate it a 10.

Returned Clean

Likely to Recommend

They will be my first recommendation anytime I am asked.

Repair Quality

A&B autobody did an amazing job with our vehicle and quickly completed the repairs. Since new, our car's bumpers were a slightly different shade of paint when compared to the rest of the vehicle due to the material it is constructed out of and the needed flexibility of the paint. A&B autobody matched the paint better than the factory and the vehicle looks better than it did brand new!

Customer Service

Didn't have much interaction with them throughout the repair. There really was not a need for communication. After the repairs were completed and we drove the vehicle home we noticed that the forward collision sensors seemed off. I contacted them and they really listened to the problems we noticed and quickly got the vehicle into their shop for corrections.

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Returned Clean

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Repair Quality

Excellent service and work was provided!

Customer Service

Returned Clean

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Repair Quality

This isn’t the first time we’ve taken a vehicle to A&B for repairs. We always can count on them to do the job right. We’re so grateful to A&B that we waited almost 4 weeks to come home from a trip to have them fix our truck, rather then taking it to someone we weren’t familiar with in Idaho where we were at the time of the damage.

Customer Service

Returned Clean

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Have already passed info along

Repair Quality

Customer Service

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Returned Clean

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Repair Quality

You guys always go above and beyond expectations nice job

Customer Service

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Already have

Repair Quality

Extremely satisfied as always. Wouldn't use anyone else. Thank you

Customer Service

Returned Clean

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Repair Quality

Incredible work and communication. I'm not sure why anyone would take their vehicle anywhere else.

Customer Service

Returned Clean

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Returned Clean

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Would definitely use them again

Repair Quality

Very happy with the level of service.

Customer Service

Very happy

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Repair Quality

Great work and done in a very timely manner.

Customer Service

Returned Clean

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Repair Quality

They always do a great job. I highly recommend them

Customer Service

Great service

Returned Clean

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They did a wonderful job. And I will recommend them too anyone that needs . Their services

Repair Quality

I'm very satisfied with the work that was done on my car . I will recommend you to anyone that needs a auto body repair

Customer Service

They very polite . And kept me informed about all my repairs .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean