A & B Auto Body, Inc

5.0 (735reviews)
100%
811 Industrial Dr,  Troy,  IL  62294

A&B Auto Body is a family owned auto repair business that has been serving the community since 1988. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (735)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional quality repairs, with many noting flawless results and attention to detail that exceeded expectations. The team is widely recognized for outstanding customer service, with reviewers highlighting a friendly, professional, and caring atmosphere. Timeliness is a frequent highlight, as numerous customers noted their vehicles were completed ahead of schedule. Many customers are long-term repeat clients spanning decades, reflecting deep trust in the shop. Customers also appreciated the thorough communication throughout the repair process, keeping them informed at every stage. A recurring bonus mentioned by customers was receiving their vehicles cleaner than when dropped off. One customer noted a concern about a hood not latching properly post-repair, reflecting an area for attention as shared directly in their feedback.
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"... repeat customer for many years. Wont go anywhere else. Excellent communication and superior customer service." Read more
"Excellent work, flawless, explained in detail steps in repair, spot on how long needed to be in shop, saved me ..." Read more
"... the truck and they replaced the necessary items and paint matched everything perfectly. I highly recommend them for anyone looking for great work on a vehicle repair." Read more
"Very professional and efficient. The best auto body shop Ive experienced."
"A&B goes above & beyond. No detail is left to the imagination. They are incredible."
"Repair was done much sooner than expected."
"I took it in on a Monday and it was done by Friday. They gave me a date to be done the following Wednesday. ..." Read more
"It was ready well before I was expecting."
"... happy with the service and professional service. My vehicle was even done earlier than expected." Read more
"Done earlier than expected and the text updates were reassuring"
"Kept me in the loop throughout the whole process."
"A&B continues to produce top notch work! They go above and beyond with their work and communication. I truly appreciate everyone there."
"The communication and speed of service were excellent."
"They very polite . And kept me informed about all my repairs ."
"Yes and they gave me very real expectations and I like that."

Likely to Recommend

Repair Quality

Incredible work and communication. I'm not sure why anyone would take their vehicle anywhere else.

Customer Service

Returned Clean

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Returned Clean

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Would definitely use them again

Repair Quality

Very happy with the level of service.

Customer Service

Very happy

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Repair Quality

Great work and done in a very timely manner.

Customer Service

Returned Clean

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Repair Quality

They always do a great job. I highly recommend them

Customer Service

Great service

Returned Clean

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They did a wonderful job. And I will recommend them too anyone that needs . Their services

Repair Quality

I'm very satisfied with the work that was done on my car . I will recommend you to anyone that needs a auto body repair

Customer Service

They very polite . And kept me informed about all my repairs .

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Customer Service

Returned Clean

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A & B is the only Auto body shop I will go to, to have body work done.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great customer service and a job well done. You can always depend on them to get you taken care of.

Customer Service

Great company to work with.

Returned Clean

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Repair Quality

Everything was great from start to finish!

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Very professional and efficient. The best auto body shop I’ve experienced.

Customer Service

Returned Clean

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I’ve been going to A&B for over 20 years now. I’ll continue going for the next 20 years as well. There’s no one better

Repair Quality

I’ve been going to A&B for over 20 years now. I’ll continue going for the next 20 years as well. There’s no one better

Customer Service

I’ve been going to A&B for over 20 years now. I’ll continue going for the next 20 years as well. There’s no one better

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

Becky and Al are friendly and professional. They have always been on time w scheduling my can to get fixed and make the process easy. They are also honest, fair and do excellent t work!

Customer Service

Returned Clean

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Yes we have used this business before and will only use them, A&B Auto Body!!!!!

Repair Quality

John and I was very pleased with the job that A&B did to repair our car..The owners are very friendly and cares about your vehicle. I would recommend A&B to everyone.. They did a fantastic job fixing the front of the car!! Great job A&B…

Customer Service

Their customer service is a High 5!!!! We do not have any complaints, they handled us as if it was their car…Thank you, A&B in Troy, Illinois

Returned Clean

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Repair Quality

Did a great job on the repair. I was very satisfied.

Customer Service

They went above and beyond being helpful when I had to drop off the vehicle and didn't have transportation back to my home.

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Customer Service

Returned Clean

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Customer Service

Returned Clean