Andy's Auto Body - Alton

4.8 (1,337reviews)
98%
3001 Washington Ave,  Alton,  IL  62002
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Shop AssistantSparkles

For all your collision repair needs state of the art repair facility, we work with all insurance companies

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,337)

Likely to Recommend

I've always had great service here.

Repair Quality

Great work as always. Clean shop. Friendly and knowledgeable people.

Customer Service

Very nice folks.

Returned Clean

My Experience

Repairs look great! All employees were friendly and help full! Great job! Thanks so much!

Likely to Recommend

Repair Quality

Great!

Customer Service

All staff I came in contact with was extremely polite and helpful! Work on my car looks great!

My Experience

Pleasant experience, my car looks great!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

The people are amazing.

Customer Service

My Experience

The staff was friendly and very helpful!

My Experience

Likely to Recommend

Repair Quality

Got my truck back early

Customer Service

Everyone is always nice

My Experience

This was my second time using Andy's, that says it all. I will use them again. Thank you.

My Experience

Likely to Recommend

Repair Quality

The repairs took longer than they probably should have, but I suspect that it was because of all the hail damage vehicles that were in there for repairs. The staff was amazing as usual, very polite, very kind very accommodating. 10 out of 10

Customer Service

Per my previous comment, the staff is always very friendly, kind and accommodating.

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My Experience

Exceptional work, amazing customer service

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Repair Quality

Customer Service

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Likely to Recommend

I have hail damage on my truck as well but I cannot convince my husband to come back to Andy’s so I’m afraid he’ll be going to Freer from now on. That’s something I’ve never done. Andy’s was always my go to but the service I received and the way I was treated last time wasn’t good.

Repair Quality

If I would’ve gotten this 2 days ago my number score would’ve been zero. I had to return on three separate occasions to get my vehicle repairs completed. If someone would have walked me to my car and did a walk around upon completion that would not have happened. My keys were dropped on the desk and I was told I could go get my car. No one told me where my car was parked. The repairs have since been completed like I stated above after three visits to your shop.

Customer Service

Rex Bradley made everything right after the exchange I had with Kurt. I’ve worked with the public for over 35 years and one thing I know NOT to do is immediately tell someone “it’s not our fault”. Especially when no one was placing blame but simply stating a fact.

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Repair Quality

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My Experience

Great employees that care about their customers Rex was a awesome help

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My Experience

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Repair Quality

They did a great job

Customer Service

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My Experience

I was totally impressed with the entire process! From the beginning with Logan, and Tammy, and everyone else. It was a pleasure and I will tell all my friends!! Excellent work! And I i love my Car!!

Likely to Recommend

Repair Quality

It was my first experience with the body shop and I was totally impressed. The staff was amazing to deal with

Customer Service

Right on top of everything. Always answered my questions in a timely manner

Returned Clean