Apex Collision Center

4.8 (209reviews)
94%
20795 Lynchburg Hwy,  Forest,  VA  24551
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Shop AssistantSparkles

In operation 4 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (209)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent communication with thorough explanation of any details related to the repairs.

Likely to Recommend

Two thumbs up!

Repair Quality

Great service and communication throughout the process

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Truck sat in lot for a month before the parts even came in, went back 3 times to get doors aligned and latches working rite. Door stills rattles after 2 returns, mirror shakes while driving where it didnt before. And didnt even bother to remove ecoboost badge from old door to put on new one. The paint matches tho

Customer Service

Returned Clean

My Experience

Did a great job. Got it in and out very quickly. Joe great job helping on the insurance side.

Likely to Recommend

Very friendly people!

Repair Quality

Customer Service

My Experience

Joe and his family were great! Highly recommend Apex Collision Center and will certainly use in the future. Thank you!

Likely to Recommend

Repair Quality

We were very pleased with their work and will recommend others to them

Customer Service

Returned Clean

Likely to Recommend

I have recommended them several times already

Repair Quality

Everything was handled timely and professionally.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I experienced some sticker shock at the final price. I was quoted ~$450 from a staff member a few days before my car was ready. When I called the day before pick up, Joe told me ~$1000 since my insurance didn't cover a headlight. I was fine with that but when my wife picked up the car, the final tab was ~$1,500, almost 3x the initial estimate I was given. Not sure where the communication breakdown occurred. The car looks great - thanks for getting me back on the road.

Likely to Recommend

Repair Quality

Right front bumper not fully clipped in.

Customer Service

Seems like the work was done in a timely fashion but the price quote went up 3x over a weekend!

Returned Clean

Likely to Recommend

I'll be required to get three quotes. If Apex isn't the lowest price, I'll at least give them the opportunity to match it.

Repair Quality

Looks great and completed on schedule.

Customer Service

Very professional

Returned Clean

My Experience

I will be back tomorrow morning to show you the issues. There are two spots on the tailgate were the paint isn't right and a chip on the side of the tailgate.

Likely to Recommend

Repair Quality

Great. I appreciate the personal and professional service Cory provides.

Customer Service

Great!

Likely to Recommend

Repair Quality

Great service work to restore my damaged vehicle. I would recommend to those in the area.

Customer Service

Good communication via text updates and calls as necessary.

Returned Clean

My Experience

I really appreciate everything! The vehicle looks amazing and you guys did a GREAT job!! The whole process was painless and ended with perfect results. Thank You!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Would highly recommend

Repair Quality

Great all around, was impressed by their work and efficiency

Customer Service

Very friendly

Returned Clean