Sandrof Auto Body, Inc.

4.9 (2,793reviews)
98%
2316 Lakeside Dr,  Lynchburg,  VA  24501

In operation 46 years, 36 years at this location.

Sandrof Auto Body has two highly visible locations in Lynchburg, Va with a team of dedicated employees. We invest in the latest equipment, technologies and training to repair vehicles to factory specifications with a quality that is not negotiable. All of our paint and body work are backed by a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (2,793)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked better than before or even brand new after service. The front desk team receives high marks for professionalism, friendliness, and helpfulness throughout the process. A standout highlight across hundreds of reviews is the proactive text-update system, which kept customers informed at every stage of repair. Many customers were pleasantly surprised to receive their vehicles ahead of the estimated completion date, often saving significantly on rental car costs. Complimentary interior and exterior cleaning was frequently cited as an unexpected and appreciated bonus. A small number of customers noted areas for improvement directly from their experiences, including occasional fitment issues with aftermarket parts, isolated cleanliness concerns at pickup, and a few instances where communication at the final stage of the process could have been clearer. Overall, the vast majority of customers express high satisfaction and willingness to return and recommend the shop to family and friends.
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"... rental company to pick me. The workmanship was great, my Lexus looked like it did when it was new. They keep me posted through the hold process. HATS ..." Read more
"I wish other businesses would model this level of customer service."
"The repair was done higher than we expected! We love how it looks now, better than what it was before ..." Read more
"Car looks great. Beat date to complete by 19 days savings us over $600.00 in car rental fees as my car rental under ..." Read more
"... I received text telling what stage my car was and they finished it early. They worked closely with enterprise so I was never without a car!!! I highly ..." Read more
"Repairs were completed a week earlier than expected. Car looks good and so far seems to be running well. ..." Read more
"Ready a day before which saved me on self pay rental - very much appreciated!"
"Quick, kind and thorough. They, in fact, completed my car almost a week early. My only complaint is that I had to be in a rental while waiting ..." Read more
"We loved receiving regular texts on the status of our cars repair! We thought that was so courteous and reassured ..." Read more
"Sandroff did a great job on the repair. Communication was very good from start to finish. Thanks to all who were involved."
"I appreciated the communication where I was kept up on the progress of my repair and the updates!! Everyone ..." Read more
"The team at Lakeside were awesome to work with and great communicators during the entire process. They far exceeded our expectations, and we cant believe ..." Read more
"Excellent communication throughout process. Quality work. Has been our 1st choice for over a decade & ..." Read more

My Experience

Wonderful front desk staff. Very attentive and eager to help. Super friendly!

My Experience

Sandrof was easy to work with. Our car looks as good as new. I appreciated the daily text to update the progress and estimation of when our car would be finished. The staff was nice to work with, too.

My Experience

Very satisfied and appreciate you all completely cleaning the inside of my car. I did not expect that to happen but very appreciated!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Thank you. Great job!!

Customer Service

Returned Clean

My Experience

I was excited to get my vehicle back a day early than expected. My Hyundai looks great and so far I haven't heard any weird noises nor have I had any shaking of my steering wheel. So I am pleased. Thank you.

Likely to Recommend

Repair Quality

So far so good. Thank you for doing a good job with my vehicle amd getting it back to me in a timely manner

Customer Service

Everyone was polite and professional

Returned Clean

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Repair Quality

Excellent craftsmanship and great communication

Customer Service

In person and phone interactions were exceptional

Returned Clean

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My Experience

My Experience

Absolutely the best service, knowledgeable staff and always there to answer any questions. Thank you!

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Returned Clean

My Experience

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Always

Repair Quality

Above and beyond expectations!

Customer Service

Awesome

Returned Clean

My Experience

Thank you for helping us…. TWICE in the last few months!!!

Likely to Recommend

We’ve had a great experience with Sandrof, and would recommend your services to friends and family.

Repair Quality

Faster service than expected so we appreciated that, and the car looks great! Like it never even happened…..

Customer Service

The ladies at the desk are always so friendly and helpful.

Returned Clean

My Experience

It was nice being kept up to date as the work was being done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean