Sandrof Auto Body, Inc.
In operation 46 years, 36 years at this location.
Sandrof Auto Body has two highly visible locations in Lynchburg, Va with a team of dedicated employees. We invest in the latest equipment, technologies and training to repair vehicles to factory specifications with a quality that is not negotiable. All of our paint and body work are backed by a lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Customer service was excellent. Shawn was great to deal with. We were little disappointed because dent was still in our bumper and few other issues but Shawn was quick to remedy the situation and the shop took care of it all. Thee car looked great and I feel the company is honest and stands behind there work. If there is an issue you can trust that they will do everything to make it right. Thank you for peace of mind.
Customer Service - 5.0/5.0 -
Shawn was great.
My Experience - 5.0/5.0 -
Great service and the car looks perfect!
My Experience - 5.0/5.0 -
Very professional and quick service! Went the extra mile to offer superior customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and knowledgeable about care needed for my car. Kept me updated every step of the process. Excellent repair work. My car looked as if nothing had happened to it. My car was even cleaner than it was before I left it there. Washed and vacuumed. I’m very pleased.
Customer Service - 5.0/5.0 -
Very good customer service.
Returned Clean
Likely to Recommend - 4.0/5.0 -
Everything was smooth sailing the communication was good. The bodywork was good. The cleanliness was good. The only thing I have an issue with my key wasn’t working when I got the car back.
Repair Quality - 1.5/5.0 -
The bodywork was amazing, but I got my key back and it was no longer working even though I replaced the battery. Technician and receptionist told me they can’t fix the issue. I have to have proof that y’all broke it.
Customer Service - 3.5/5.0 -
Very nice staff just didn’t fix my key issue
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All went smoothly--thanks!
Customer Service - 5.0/5.0 -
Very nice help!
Likely to Recommend - 5.0/5.0 -
Best repair shop experience I have been through.
Repair Quality - 5.0/5.0 -
Repairs were completed quickly. Vehicle was in excellent condition.
Customer Service - 5.0/5.0 -
Noah explained the repair process and was thorough in initial inspection.
Returned Clean
My Experience - 5.0/5.0 -
My experience with Sandrof was excellent from beginning to end. My deepest thanks & appreciation to the entire team for a job well done. A totally satisfied customer, Tommy Feazell
Likely to Recommend - 5.0/5.0 -
After this experience, I would gladly recommend Sandrof’s to anyone.
Repair Quality - 5.0/5.0 -
Great staff, great service, a totally awesome experience. Thanks for saving my car! Tommy Feazell
Customer Service - 5.0/5.0 -
Great! I was kept informed at every step and the Sandrof team did an excellent job.
Returned Clean
My Experience - 5.0/5.0 -
My truck looks great and was finished early. Very happy.
Likely to Recommend - 5.0/5.0 -
I will recommend Sandrof to everyone.
Repair Quality - 5.0/5.0 -
Great service, my truck looks great,and was finished 4 days early. Very satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Just not a A1 job like the Sandrof of the past!
Customer Service - 2.5/5.0 -
They were fairly nice just wanted me to hurry up and sign off on the job
Returned Clean
My Experience - 5.0/5.0 -
very quick repair, saved over $700 in rental fees for a replacement car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very quick 2 weeks before estimated completion, save over $700 on car rental.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Basically it’s all we got !
Repair Quality - 4.0/5.0 -
I miss Victoria !!!!!! Leekall or how ever you say her name is awesome ! Mary needs a personality! It is a 0 !!!!!!!! Enterprise is a 3rd level of ignorance is it any way yall could deal with someone else !
Customer Service - 3.5/5.0 -
Mary needs a personality! 0 !
Returned Clean
My Experience - 5.0/5.0 -
From initial estimate to pick up, our experience was great. Communication about the repairs was timely and excellent! Thank you for a wonderful job, a clean car at pick up, and for making a stressful situation much more manageable!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was ongoing throughout the repair process. Everyone was knowledgeable helpful and friendly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When I had a concern about something after the work was done to my car, they immediately took it back in the shop and fixed it.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks good looks like when I first bought it thank you all
My Experience - 5.0/5.0 -
Went above and beyond
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I highly recommend this business.
Repair Quality - 5.0/5.0 -
I couldn't ask for a better experience than the one I had with Sandrof. Everyone i talked to was very polite, respectful,and most of all professional.
Customer Service - 5.0/5.0 -
Top notch team of folks.