Sandrof's Auto Center

4.9 (1,825reviews)

99%

(434) 239-4442

3725 Wards Rd, Lynchburg, VA 24502

99%

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3725 Wards Rd
Lynchburg, VA 24502

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About Sandrof's Auto Center

See Photos

3725 Wards Rd
Lynchburg, VA 24502

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 44 years, 25 years at this location.

Sandrof Auto Body has two highly visible locations in Lynchburg, Va with a team of dedicated employees. We have the latest equipment and keep up with the newest technologies. All of these are needed to repair vehicles to factory specifications with a quality that is not negotiable.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,825)

Sort By:
Newest
Rating

1,488 Customers Rated

5 Stars

72.8% Complete

(1328)
4 Stars

5.9% Complete

(107)
3 Stars

1.4% Complete

(25)
2 Stars

0.5% Complete

(9)
1 Star

0.2% Complete

(4)
< 1 Star

0.8% Complete

(15)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, with many noting that repairs were completed to an outstanding standard - often describing their vehicles as looking brand new or better than before. The team received high marks for professionalism, friendliness, and genuine care for customers. Communication was a standout strength, with customers widely appreciating the frequent text message updates at every stage of the repair process, which provided peace of mind and transparency. Timeliness was another major highlight, as numerous customers noted their vehicles were completed ahead of the estimated schedule. A few customers mentioned minor areas for improvement, including occasional missing trim pieces, a wet floorboard discovered after pickup, and some instances where finish dates shifted - all noted directly from customer comments.

Select to learn more

Service Quality
Timeliness
Communication

"... start to finish! No detail went unnoticed, and the quality of their work was outstanding. They did an amazing job repairing my car after I hit a deer, and it looks ..." Read more

"... service is outstanding. They treat you like a friend. The quality of the work exceeds the expected." Read more

"... updates throughout the whole process start to finish. All damages were repaired with high quality. Highly recommend this shop to others as well as the ..." Read more

"Clean Are you kidding It looked like it just came off the show room floor! I'm still showing it off!"

"... abilities to do quality work! I wasnt disappointed! My Honda looks like a brand new vehicle. Once again Sandrofs care & attention to detail is ..." Read more

"The job was done so fast that I was amazed at getting the car back in only 11 days and everything looks great!! Thanks!!"

"Was ready way before promised"

"2 weeks before time."

"... date on the progress of the repairs and that it was finished ahead of schedule" Read more

"... here and couldnt be happier with the service. The work was completed much quicker than I expected, and the quality of the workmanship was excellent. ..." Read more

"... her up today and the cost was better than expected. I really like the text messages that kept me informed about each stage of repair and your staff are all ..." Read more

"... family everyone was so nice and very professional. I was sent a text about everyday on the progress of the repair. I would totally recommend Sandrof on Wards Rd Lynchburg ..." Read more

"I really appreciated the clear and detailed text updates throughout the repair. Communication was excellent."

"They over communicated, which is a huge benefit."

"I appreciate the text updates so that I knew the status of my vehicle. If I had any questions or concerns, ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... start to finish! No detail went unnoticed, and the quality of their work was outstanding. They did an amazing job repairing my car after I hit a deer, and it looks ..." Read more

"... service is outstanding. They treat you like a friend. The quality of the work exceeds the expected." Read more

"... updates throughout the whole process start to finish. All damages were repaired with high quality. Highly recommend this shop to others as well as the ..." Read more

"Clean Are you kidding It looked like it just came off the show room floor! I'm still showing it off!"

"... abilities to do quality work! I wasnt disappointed! My Honda looks like a brand new vehicle. Once again Sandrofs care & attention to detail is ..." Read more

"The job was done so fast that I was amazed at getting the car back in only 11 days and everything looks great!! Thanks!!"

"Was ready way before promised"

"2 weeks before time."

"... date on the progress of the repairs and that it was finished ahead of schedule" Read more

"... here and couldnt be happier with the service. The work was completed much quicker than I expected, and the quality of the workmanship was excellent. ..." Read more

"... her up today and the cost was better than expected. I really like the text messages that kept me informed about each stage of repair and your staff are all ..." Read more

"... family everyone was so nice and very professional. I was sent a text about everyday on the progress of the repair. I would totally recommend Sandrof on Wards Rd Lynchburg ..." Read more

"I really appreciated the clear and detailed text updates throughout the repair. Communication was excellent."

"They over communicated, which is a huge benefit."

"I appreciate the text updates so that I knew the status of my vehicle. If I had any questions or concerns, ..." Read more

Randall (Cadillac owner) reviewed 9/20/26

Annette (Jeep owner) reviewed 9/19/26

Madison (Subaru owner) reviewed 9/18/26

William (Ford owner) reviewed 9/18/26

Rebecca (Honda owner) reviewed 9/17/26

Jesse (Audi owner) reviewed 9/17/26

Length of time to long

Cherese (Honda owner) reviewed 9/16/26

You guys are all so nice and welcoming! Great people to work with! I appreciated all the updates!

Lawrence (Toyota owner) reviewed 9/16/26

Should not have to see the scratches on the hood. Yes buffing took them out but it also makes the clear coat thinner. I hope it doesn’t start to peel.

Joyce (Nissan owner) reviewed 9/15/26

Great work

Richard (Toyota owner) reviewed 9/14/26

Very satisfied with my service, got texts messages everyday about the progress of my car. Joel was great with customer service

Lindsay (Honda owner) reviewed 9/14/26

Great service and friendly employees. Kept me up to date on my repairs.

Repair was excellent!! Wish your Wards Road office was bigger and easier to get in and out of

Informative, friendly and very helpful.

Timothy (Honda owner) reviewed 9/10/26

Michele (Toyota owner) reviewed 9/10/26

Sandrof Auto team is the best! Five stars! Excellent work with great customer service. They exceeded my expectations, above and beyond. Michele - A super satisfied customer

I highly recommend!!

I have used Sandrof in the past and my opinion remains the same. The best autobody in the area! I can’t say enough good things about not only their expert work, but the customer service surpasses none! Five stars!!! ⭐️⭐️⭐️⭐️

Again, best work and customer service in the area! Hands down!

Lexis (Chrysler owner) reviewed 9/10/26

Wonderful experience as always! Communication throughout the whole repair process was fantastic!

Carolyn (Mazda owner) reviewed 9/9/26

I really appreciated the way you kept men informed on the status of my Mazda . Will definitely recommend to other People

Great customer service -kept me informed in status of repairs

Amazing updates

David (Chevrolet owner) reviewed 9/7/26

I will recommend them to other people

It looks good I even had a person out in public yesterday looking at the front of the truck commenting on how nice the truck looked.

The employees were very polite and worked with me very good.

Heather (Toyota owner) reviewed 9/7/26

Tracy (Nissan owner) reviewed 9/7/26

Jacqueline (Chevrolet owner) reviewed 9/7/26

Donnie (Lincoln owner) reviewed 9/7/26

We are well please with the repair. That you all did. The updates were right on .the staft that worked with us was great .I think my insurance state farm for working with

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You should always ask your auto body shop if they offer a warranty on their repairs.

Sandrof's Auto Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Sandrof's Auto Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,825)

1,488 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean