Sandrof's Auto Center

4.9 (1,769reviews)

99%

(434) 239-4442

3725 Wards Rd, Lynchburg, VA 24502

99%

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3725 Wards Rd
Lynchburg, VA 24502

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About Sandrof's Auto Center

See Photos

3725 Wards Rd
Lynchburg, VA 24502

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 44 years, 25 years at this location.

Sandrof Auto Body has two highly visible locations in Lynchburg, Va with a team of dedicated employees. We have the latest equipment and keep up with the newest technologies. All of these are needed to repair vehicles to factory specifications with a quality that is not negotiable.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,769)

Sort By:
Newest
Rating

1,440 Customers Rated

5 Stars

72.5% Complete

(1283)
4 Stars

5.9% Complete

(105)
3 Stars

1.4% Complete

(24)
2 Stars

0.5% Complete

(9)
1 Star

0.2% Complete

(4)
< 1 Star

0.8% Complete

(15)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the damage. The text message update system receives widespread acclaim, keeping customers informed at every stage of the repair process. Staff are repeatedly described as friendly, professional, courteous, and genuinely caring. Timeliness is a strong highlight, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned minor issues such as missing trim pieces, a wet floorboard, or small parts needing follow-up, reflecting areas customers felt could be refined, though the shop is noted for promptly addressing any concerns upon return.

Select to learn more

Service Quality
Timeliness
Communication

"... service is outstanding. They treat you like a friend. The quality of the work exceeds the expected." Read more

"... was skeptical of anyone else touching my vehicles. The repairs were as near perfect as I could hope for. Additionally, I had been needing admittedly to do ..." Read more

"... abilities to do quality work! I wasnt disappointed! My Honda looks like a brand new vehicle. Once again Sandrofs care & attention to detail is ..." Read more

"Staff was extremely friendly and helpful. Work was completed in a timely manner with constant updates on its status. Overall grade is an A+!"

"Completed ahead of schedule"

"... date on the progress of the repairs and that it was finished ahead of schedule" Read more

"May vehicle was ready well before the scheduled date."

"... her up today and the cost was better than expected. I really like the text messages that kept me informed about each stage of repair and your staff are all very knowledgeable ..." Read more

"They over communicated, which is a huge benefit."

"... family everyone was so nice and very professional. I was sent a text about everyday on the progress of the repair. I would totally recommend Sandrof on Wards Rd Lynchburg ..." Read more

"Communications throughout the process takes customer service to a new kevel"

"I compare their App to a restaurant's pizza tracker and my only complaint is that it only shows the current ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... service is outstanding. They treat you like a friend. The quality of the work exceeds the expected." Read more

"... was skeptical of anyone else touching my vehicles. The repairs were as near perfect as I could hope for. Additionally, I had been needing admittedly to do ..." Read more

"... abilities to do quality work! I wasnt disappointed! My Honda looks like a brand new vehicle. Once again Sandrofs care & attention to detail is ..." Read more

"Staff was extremely friendly and helpful. Work was completed in a timely manner with constant updates on its status. Overall grade is an A+!"

"Completed ahead of schedule"

"... date on the progress of the repairs and that it was finished ahead of schedule" Read more

"May vehicle was ready well before the scheduled date."

"... her up today and the cost was better than expected. I really like the text messages that kept me informed about each stage of repair and your staff are all very knowledgeable ..." Read more

"They over communicated, which is a huge benefit."

"... family everyone was so nice and very professional. I was sent a text about everyday on the progress of the repair. I would totally recommend Sandrof on Wards Rd Lynchburg ..." Read more

"Communications throughout the process takes customer service to a new kevel"

"I compare their App to a restaurant's pizza tracker and my only complaint is that it only shows the current ..." Read more

Suzanne (Kia owner) reviewed 8/5/26

Doris (GMC owner) reviewed 8/5/26

Barbara (RAM owner) reviewed 8/3/26

The only comment that I have is on the passages side near the running board there is black on the paint. I don’t know what it is nor how to remove it. If you have any suggestions please let me know

Michael (Jeep owner) reviewed 8/3/26

interactions were very good, communication was GREAT & timely, work was done very well & looks super!

James (Honda owner) reviewed 8/3/26

A'kyra (Mazda owner) reviewed 8/3/26

Charles (Infiniti owner) reviewed 7/31/26

Amanda (Hyundai owner) reviewed 7/31/26

I am absolutely satisfied with the quick and efficient completion on my vehicle and would highly recommend Sandrof Auto Body for anyone in need of future vehicle repairs.

Myra (Toyota owner) reviewed 7/31/26

Communication was excellent. Car looked brand new. Detailing and cleaning of car was more than A plus. Satisfied on all counts.

Pamela (Chevrolet owner) reviewed 7/30/26

My car looks great.

Doug (Toyota owner) reviewed 7/30/26

Scott (Chrysler owner) reviewed 7/30/26

Alejandro (Honda owner) reviewed 7/30/26

Aurora (Kia owner) reviewed 7/29/26

Very professional the work was completed a day earlier I would recommend them to anyone

My car looks great. It was finished a day earlier than they gave me. My whole experience was very peaceful.

Amber (Chevrolet owner) reviewed 7/29/26

Sandrof did an amazing job was very friendly and professional. Highly recommend them!

So friendly and professional!

Donald (Honda owner) reviewed 7/29/26

Robert (Chevrolet owner) reviewed 7/28/26

Jeffrey (Toyota owner) reviewed 7/27/26

The repair was done well and finished well ahead of the estimated date. The process for estimating the work and scheduling the repair was painless. I appreciated the frequent text messages with updates on the progress. The Customer Service representative was courteous and very helpful.

Very personable and professional, great communication throughout the process.

Michael (Subaru owner) reviewed 7/27/26

Keith (Chevrolet owner) reviewed 7/24/26

Great people, perfect communication would recommend to anyone and everyone that needs work done!

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Sandrof's Auto Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Sandrof's Auto Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,769)

1,440 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0