Lynchburg Collision

4.8 (2,308reviews)

96%

(434) 385-8811

3964 Old Forest Rd, Lynchburg, VA 24501

96%

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3964 Old Forest Rd
Lynchburg, VA 24501

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About Lynchburg Collision

See Photos

3964 Old Forest Rd
Lynchburg, VA 24501

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 38 years, 3 years at this location.

Lynchburg Collision is more than just a body shop. Lynchburg Collision performs automotive collision repair on all makes and models of vehicles, domestics and imports. Whether your collision was minor or major including an accident that scraped the bumper, crunched your fender, scratched your doors, or dented your hood, our trained staff will walk you through the process. We will discuss auto body repair options based on your needs, deal with your insurance company if necessary, and complete the repairs to your vehicle and have you on the road again good as new.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Subaru

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Website

Reviews (2,308)

Sort By:
Newest
Rating

1,829 Customers Rated

5 Stars

69.7% Complete

(1608)
4 Stars

6.7% Complete

(154)
3 Stars

1.2% Complete

(28)
2 Stars

0.7% Complete

(17)
1 Star

0.2% Complete

(5)
< 1 Star

0.7% Complete

(17)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or better than before. The communication experience stands out strongly, with customers appreciating frequent text updates and being kept informed at every stage of the repair process. Timeliness is largely viewed positively, with numerous vehicles completed ahead of schedule. The welcoming and professional atmosphere of the staff is frequently highlighted as a key strength. A small number of customers noted areas for improvement, including more consistent communication during longer repairs, clearer completion timelines upfront, and ensuring all repair details are thoroughly inspected before vehicle pickup.

Select to learn more

Service Quality
Communication

"... status of my vehicle. Communication was top notch and the work completed went beyond my expectations. All in all - 10 out of 10." Read more

"Unnoticeable is how I would describe the repair work performed by Lynchburg Collision and that's exactly what anyone ..." Read more

"My SUV looks brand new with the repairs!"

"Looks like new!! A job well done, in a timely manner. They kept me informed throughout the entire process ..." Read more

"... car repair could go so smoothly. Lynchburg Collison communicated with me from the moment t entered their business and kept me informed of progress. My car repair was ..." Read more

"... could be made and then how quickly it was completed. I appreciated the live text updates and the automated live job costs report online. The coordination with the rental car agency took ..." Read more

"... an excellent customer experience, start to finish. Communication was great at every step." Read more

"My experience from the initial estimate, through the constant updates, to the finished job was truly flawless. I have used other local shops ..." Read more

"There was little communication with me regarding my car during the 90 days my car was in the shop"

Service Quality
Communication

Service Quality
Communication

"... status of my vehicle. Communication was top notch and the work completed went beyond my expectations. All in all - 10 out of 10." Read more

"Unnoticeable is how I would describe the repair work performed by Lynchburg Collision and that's exactly what anyone ..." Read more

"My SUV looks brand new with the repairs!"

"Looks like new!! A job well done, in a timely manner. They kept me informed throughout the entire process ..." Read more

"... car repair could go so smoothly. Lynchburg Collison communicated with me from the moment t entered their business and kept me informed of progress. My car repair was ..." Read more

"... an excellent customer experience, start to finish. Communication was great at every step." Read more

"My experience from the initial estimate, through the constant updates, to the finished job was truly flawless. I have used other local shops ..." Read more

"There was little communication with me regarding my car during the 90 days my car was in the shop"

Nathaniel (Lexus owner) reviewed 8/3/26

Donna (Subaru owner) reviewed 7/31/26

Everyone was extremely nice. I had many issues with the rental place and they jumped right on it to help me out. I know I should call everyone by name but I’m sorry I’m bad with names. Even the guy that cleaned my car asked how it looked

Patricia (Hyundai owner) reviewed 7/31/26

This is my second repair and I have been completely satisfied with the customer service and how they keep my updated every step of the way during repairs. Overall the best collision shop I’ve dealt with and will continue to bring my vehicles here.

Danny (Mercedes-Benz owner) reviewed 7/31/26

Great service and thank you all

Mary (Subaru owner) reviewed 7/31/26

So satisfied great surface

Excellent

Tracy (Nissan owner) reviewed 7/29/26

Very Satisfied with my first experience

Joanne (Nissan owner) reviewed 7/29/26

Car looks great! Thank you all for fixing it pretty quick!

Julia (Ford owner) reviewed 7/24/26

My vehicle has had a rough year, thanks to a couple of deer and one hit and run side-swiper; but y’all have fixed my truck up right every time…thank you! (Main technician: Jordan)

Anissa (Toyota owner) reviewed 7/23/26

Not the friendliest people

Richard (Chevrolet owner) reviewed 7/23/26

Patricia (Chevrolet owner) reviewed 7/23/26

Katybeth (Toyota owner) reviewed 7/20/26

Jordan was absolutely fabulous to work with! Everyone there does a great job and is so kind.

Lynda (Toyota owner) reviewed 7/20/26

Joyce (Chevrolet owner) reviewed 7/20/26

We loved the way that the car was fixed. It was fixed very fast and it was clean when we got it back. They also dealt with all of the issues with the insurance company for us. Would definitely recommend Lynchburg Collision to anyone.

I liked how we did not have to deal with the insurance. You all kept us up to date with how the repairs were coming along.

Gail (Ford owner) reviewed 7/20/26

Jordan was awesome to work with!

Noah (GMC owner) reviewed 7/20/26

Everyone really nice. Great work done and awesome communication!

Great communication

Martha (Honda owner) reviewed 7/20/26

Dan (Chevrolet owner) reviewed 7/19/26

Excellent work, excellent communication and customer service. Well done and will highly recommend.

Johnny (GMC owner) reviewed 7/17/26

Great service

David (Volkswagen owner) reviewed 7/17/26

Great job. No sign of car having ever been damaged

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Lynchburg Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Lynchburg Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,308)

1,829 Customers Rated

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -