Lynchburg Collision

4.9 (2,339reviews)
97%
3964 Old Forest Rd,  Lynchburg,  VA  24501

In operation 38 years, 3 years at this location.

Lynchburg Collision is more than just a body shop. Lynchburg Collision performs automotive collision repair on all makes and models of vehicles, domestics and imports. Whether your collision was minor or major including an accident that scraped the bumper, crunched your fender, scratched your doors, or dented your hood, our trained staff will walk you through the process. We will discuss auto body repair options based on your needs, deal with your insurance company if necessary, and complete the repairs to your vehicle and have you on the road again good as new.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (2,339)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs that left vehicles looking brand new, with many noting flawless paint matching and meticulous attention to detail. Communication was a standout strength, with customers appreciating frequent text updates and proactive outreach throughout the repair process. Timeliness was well-received, as numerous vehicles were completed ahead of schedule. Staff professionalism and friendliness were repeatedly highlighted, with customers feeling supported and informed at every stage. A few customers noted areas for improvement directly from their comments, including instances of limited communication during lengthy repairs, occasional delays, and minor finishing oversights at pickup.
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"... status of my vehicle. Communication was top notch and the work completed went beyond my expectations. All in all - 10 out of 10." Read more
"Unnoticeable is how I would describe the repair work performed by Lynchburg Collision and that's exactly what anyone ..." Read more
"It looks like the damage never even happened."
"LC provided an excellent customer experience, start to finish. Communication was great at every step."
"They kept updating me so I knew what the situation was all along even though originally they thought it would be finished ..." Read more
"... constantly kept informed with the status of my vehicle. Communication was top notch and the work completed went beyond my expectations. All in all - 10 out of 10." Read more
"... could be made and then how quickly it was completed. I appreciated the live text updates and the automated live job costs report online. The coordination with the rental car agency took ..." Read more
"... physical repair was excellent. However, I felt that the level of communication during the near month that LC had my vehicle could have been better. A few times, I had to initiate contact to determine ..." Read more

My Experience

You were excellent. Jordan went above and beyond in dealing with the insurance company. Would highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Jordan was a pleasure to work with. I was pleased to see someone who delivers more than was expected. Great job Jordan.

Returned Clean

My Experience

My Experience

Gabby was great to work with from start to finish! We were very pleased with the service and quality of repairs! Thank you Gabby!

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Repair Quality

Customer Service

Great customer service! Gabby was super to work with. She was very knowledgeable about the required repairs and kept us updated through the process!

My Experience

Excellent communication from the whole team!! Thank you so much, especially to Gabby, Travis, Dylan, Chad, and Sarah!!

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Customer Service

Returned Clean

My Experience

They were very swift with my fix, I expected to be in the shop for another week but they got it done early. They kept me updated at all times and helped me every step of the way. The team was so kind and willing to help.

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Returned Clean

My Experience

I am impressed with the service we received. The staff were polite and professional. The repair was excellent and we were kept informed of their progress along the way.

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My Experience

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Returned Clean

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I absolutely recommend them!

Repair Quality

Their customer service will keep My coming back. They’ve earned my trust and my business with their kindness, friendliness, and care for what they do. They did a great job on my repair!

Customer Service

Customer service is one of the best I’ve experienced. Gabby plays a big role in that!

Returned Clean

My Experience

Jordan was very helpful and professional. Everyone kept me updated on the status of the work being done on the car. They did an amazing job on the repairs.

My Experience

Jordan was a pleasure to work with. Give him a raise immediately. Thank you guys!

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Have already recommeneded

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My Experience

You completed the repair ahead of schedule and kept me informed. Thanks for a job well done

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Returned Clean

My Experience

Thanks for the fast service, communication and great work. Dylan was great taking care of the claim.

Likely to Recommend

Repair Quality

Very satisfied with my repair, the facility and Dylan Sauls handling of my claim. He was very prompt and courteous.

Customer Service

Dylan did a great job with the claim and I had great communication with everyone.

Returned Clean

My Experience

You guys did an amazing job. Thanks!

My Experience

The staff from front office to estimater and everyone in repair paint preparation friendly courteous professionals

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