Archie's Collision Center

4.7 (879reviews)
92%
2001 1st Ave North,  Billings,  MT  59101

In operation 78 years.

Our reputation is your guarantee. We as leaders, both in our community and work place, are committed to provide an exceptional experience for our customers while being encouraged and empowered to reach our potential.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Ram

Reviews (879)

Likely to Recommend

The ONLY reason I take my vehicles there is because I TRUST my body tech ( a very good friend ) otherwise I’d never step foot back in their doors.

Repair Quality

Forgot about my pickup for 3 weeks AFTER dropping it off on my preset drop off date that was 2 months out.

Customer Service

The first time I called which was 3 weeks in, I was told by the lady up front that she would have Tyler give me a call. I never got one, finding out later they literally forgot about it for 3 solid weeks out back. I ended up calling back again about 2 weeks later and they were now waiting for parts that was another monthish out. Then when I went to pick it up several months later, they installed a completely wrong bug shield (looked nothing like the one I had on it) so I did not pick it up and left it there. Their reasoning was “didn’t know how to find one like it” when it literally says HUSKY on the bug shield and they could have easily called me and asked. Apparently an employee ended up buying it out of his own money just to get it ordered and put on so I can actually have my truck back finally. I hope they reimbursed him back for it too cause that’s a garbage situation to have but I am thankful for the body tech for going out of his way for the customer.

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good

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My Experience

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Ken is the best.

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It was a wonderful transaction

Customer Service

Everyone was very helpful

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The replaced car door seems to work perfectly.

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The work was fine. It wasn't done when it was told it would be done. Had to go weekend without vehicle so it cost me money to work out other plans.

Customer Service

Didn't get any updates except on Friday afternoon telling me it wouldn't get done.

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Likely to Recommend

Have always been a Chevy guy, so was a bit skeptical at first (Ford repair). As it turned out, I would highly recommend this repair facility.

Repair Quality

Collision Center Manager Ryan Lenhardt couldn’t have been better to work with. First class thru the whole process.

Customer Service

Entire staff was friendly and helpful!

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I will most certainly share my satisfaction.

Repair Quality

Thank you. The repair job on my vehicle was great and very timely.

Customer Service

Well done and I commend their efficiency.

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I just had the vehicle in to get the temperature sensor working - so far, it's good.

Customer Service

I just had the vehicle back in to get the temperature sensor working - so far, it's working.

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Repair Quality

Tyler was great from the beginning to the end of the repair process. The repair that was done put things almost back in order

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As always perfect customer service and quick resolution.

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Tyler and the techs did a great job, thanks

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Tracy and the crew got me in and fixed up very quickly. Thanks to all.

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Communication was very good. I was in a time crunch and they did their best to accommodate me. There were two parts mishaps, not their fault, but they got me on my way when I needed.

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