Track Side Auto Body, Inc.

5.0 (2,503reviews)
99%
2012 1st Avenue N.,  Billings,  MT  59101
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In operation 18 years.

Track Side Auto Body offers a clean, professional environment with customers needs and honesty being our top priority .

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM Basic
I-Car
Call
Email

Reviews (2,503)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than expected upon return. The team receives high marks for thorough, proactive communication, including regular text and email updates that kept customers informed throughout the repair process. Timeliness is a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The complimentary interior and exterior detailing surprises many customers and is frequently called out as an outstanding added value. A small number of customers noted areas for improvement, including occasional lapses in communication near completion, minor items missed during repairs, and scheduling transparency - all observations drawn directly from customer comments.
AI-Generated from reviews written in the last 12 months
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"Absolutely love their work, their exceptional communication every step of the way, their attention to detail and how much they care ..." Read more
"... me informed and confident throughout the process. The quality of the repair was excellent, and the attention to detail showed. The cherry on ..." Read more
"Trackside completed my repair quickly, did exceptional work, and returned my vehicle in immaculate condition, inside and out. They also handled the ..." Read more
"The metal and paint repair meets my expectations, but I am disappointed that electronic damage was ..." Read more
"... cars for me my 65 Chevelle and my 2025 Palisade and you guys have exceeded my expectation jobs well done. 100% satisfaction" Read more
"The service was outstanding from start to finish. The work was completed ahead of schedule, and I really appreciated the daily updates on progress—they ..." Read more
"You made it all so easy! My car was ready days sooner than the original estimate and it looks amazing. I appreciate the care and friendliness ..." Read more
"... excellent job repairing my car. And in a timely manner, it was done on the date they told me. Also not only washed my car but cleaned the inside." Read more
"Took 1 week longer than expected"
"It was about a week after it was promised due to parts delays."
"Communication throughout the entire process was incredible!!!"
"... am super impressed with all of the completed work, communication prior, during and after the work and the staff is incredible. Professional and friendly and actually ..." Read more
"Received status updates via text! I love their communication!"
"Loved the text updates"
"... thought the communication was great until the last day. I had to do all of the reaching out on the day my car was supposed to be ready which was a little frustrating." Read more

My Experience

Everyone was so easy to work with.

Likely to Recommend

Repair Quality

Customer Service

Wonderful people to work with. My car repair is perfect!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Adam and his staff went above and beyond on taking care of our Mustang. Absolutely outstanding! Could not recommend them more highly! Many Thanks!

Likely to Recommend

Best i have worked with

Repair Quality

Outstanding from start to finish!

Customer Service

Adam went above and beyond on the whole project!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

I always bring my vehicle to Tack Side Auto Body! They are outstanding!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They did a good job.

Repair Quality

Very satisfied with the work and the service.

Customer Service

Very satisfied with the work and the service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Every person involved in the repair of my car was totally awesome. I am very impressed with your company.

Likely to Recommend

I would absolutely recommend track side auto.

Repair Quality

The service was awesome and my car looks beautiful. They even detailed it before I got it back. I would highly recommend track side auto to anyone who needs body shop repair work.

Customer Service

Every person I dealt with beginning with Pete Was totally professional and friendly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They got my truck in and out in a timely manner and were actually done a couple days sooner. I happy with how they did and my truck came back washed and clean. Customer service was great and the daily updates on my truck was nice to have.

Likely to Recommend

Repair Quality

From the customer service to the receiving my truck back in great condition and clean I have to give Track Side a 10. They kept me updated on my truck about every day so I knew what was going on with it. They took care of everything with State Farm and I really did nothing other than drop the truck off and pick it up. Great customer service and communication along with my truck looking new again is about all I could ask for

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team there did amazing work and it is very much appreciated. Thanks all

Likely to Recommend

Repair Quality

Very great work.

Customer Service

Very friendly great to work with

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very nice cleaning inside and out. Adam deserves a raise-he went above and beyond dealing with a difficult insurance staff member. The repair is great!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It came out great and was done early which was a great bonus. I’ll be referring all my friends and coming back if need be :)’ One piece of feedback (not a complaint). I don’t think the inside and outside was sanitized because I easily wiped a mark off the back seat with my hand.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Accommodated our schedule in getting our vehicle in. Appreciated being kept up to date with where they were in the process. Truck looks great after work was completed.

Likely to Recommend

Repair Quality

Great experience! From scheduling to get the work completed, the updates letting us know how things were going, to the finished job, the entire process was stress free and the truck looks great.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

High quality workmanship. Kept me up to date on the progress of repairs. Made the whole process stress free. Excellent to work with.

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