Track Side Auto Body, Inc.

4.9 (2,476reviews)
98%
2012 1st Avenue N.,  Billings,  MT  59101
Bot
Shop AssistantSparkles

In operation 18 years.

Track Side Auto Body offers a clean, professional environment with customers needs and honesty being our top priority .

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (2,476)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new or better than before the accident. The interior and exterior detailing upon vehicle return is frequently highlighted as a standout surprise. Communication throughout the repair process receives high marks, with customers appreciating regular text updates and proactive status notifications. Timeliness is another strong point, as numerous customers report their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their feedback, including more consistent scheduling communication, occasional issues with parts not being reinstalled correctly, and clearer timelines during high-backlog periods. Overall, the vast majority of customers express strong satisfaction and willingness to return and recommend the shop.
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"Trackside completed my repair quickly, did exceptional work, and returned my vehicle in immaculate condition, inside and out. They also handled the back and forth ..." Read more
"Absolutely love their work, their exceptional communication every step of the way, their attention to detail and how much they care ..." Read more
"... me informed and confident throughout the process. The quality of the repair was excellent, and the attention to detail showed. The cherry on top was having my vehicle returned ..." Read more
"... Everything was clearly explained and priced out. Repairs were amazing and completed ahead of time" Read more
"Trackside did an excellent job repairing my car. And in a timely manner, it was done on the date they ..." Read more
"It was a week early… fantastic!"
"The service was outstanding from start to finish. The work was completed ahead of schedule, and I really appreciated the daily updates on progress—they ..." Read more
"My truck was done days before expected!"
"... excellent job repairing my car. And in a timely manner, it was done on the date they told me. Also not only washed my car but cleaned the inside." Read more
"... knew exactly what to expect. My car looks great, and they finished it ahead of schedule!" Read more
"... am super impressed with all of the completed work, communication prior, during and after the work and the staff is incredible. Professional and friendly and actually talk to you ..." Read more
"Communication throughout the entire process was incredible!!!"
"... Trackside in the past and will will continue to do so. I appreciate the communication text messages about the process throughout the process! And I love that my car is ..." Read more
"... timelines would have improved the experience. That said, the repair work was excellent, and Id happily use them again." Read more
"... flawless. The entire time my Jeep was in the shop I received constant communication and updates. I would absolutely recommend Track Side Auto Body ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

What a beautiful job. I would recommend them to everybody that I know, what a wonderful job they did,.Looks brand spanking new right out of the car dealership.

Customer Service

Returned Clean

My Experience

Easy to work with, car looks great! You even cleaned the inside!

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Repair Quality

Customer Service

My Experience

Truck looks good as new. Great job Trackside Auto Team!

My Experience

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied with your work. Customer service is absolutely outstanding. And that's why you are the only body shop I will use. Thanks again

Likely to Recommend

Repair Quality

Very professional

Customer Service

Returned Clean

My Experience

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Repair Quality

Vehicle entry code module is loose and not watertight, will be reaching out. All other work is good and paint looks exceptional

Customer Service

Friendly, knowledgeable

Returned Clean

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Repair Quality

Customer Service

My Experience

All I can say is that I will absolutely recommend Trackside to everyone I know!

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I will absolutely recommend Trackside to anyone who will need their automobile repaired

Repair Quality

More than completely satisfied

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you

My Experience

My Experience

Great job on my truck enjoyed working with Adam would recommend your company to anybody that needs repairs

Likely to Recommend

Repair Quality

Looks brand new for a truck 16 years old

Customer Service

Adam took great care of us The truck looks awesome!

My Experience

My Wife and I were extremely pleased with the craftsmanship and quality of our repair from Trackside. Communication was great on Trackside’s behalf. They continuously gave us updates throughout the repair process.

Likely to Recommend

Repair Quality

We were extremely pleased with our vehicle repair, quality and communication were top notch.

Customer Service

Returned Clean

My Experience

Another job well done. Great work team.

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Customer Service