Hank's Body Shop

4.9 (585reviews)

100%

(406) 652-2208

1845 Lampman Drive, Billings, MT 59102

100%

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1845 Lampman Drive
Billings, MT 59102

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About Hank's Body Shop

See Photos

1845 Lampman Drive
Billings, MT 59102

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 80 years, 42 years at this location.

Lithia body and paint services all makes and models. We'll help with the insurance process from start to finish.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

I-Car

Jeep

Ram

Scion

Toyota

Call

Website

Reviews (585)

Sort By:
Newest
Rating

506 Customers Rated

5 Stars

77.4% Complete

(453)
4 Stars

5.5% Complete

(32)
3 Stars

1.7% Complete

(10)
2 Stars

0.3% Complete

(2)
1 Star

0.3% Complete

(2)
< 1 Star

1.2% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and going above and beyond expectations. The quality of repairs receives outstanding feedback, with vehicles looking like new or better than before accidents. Communication is highlighted as excellent, with customers feeling well-informed throughout the repair process. Timeliness is generally positive, with many repairs completed on time or early, though some delays occurred due to insurance-related issues. Additional touches like vehicle detailing and cleaning are frequently mentioned as pleasant surprises that exceed customer expectations.

Select to learn more

Service Quality
Timeliness
Communication

"... And excellent correspondencefollow-up re: progress. Superb bodywork, sparkling paint job and an interior detail as well. Thanks Hank's, you're the best." Read more

"My van was fixed in like new condition! Couldnt be happier with the service from the crew at Hanks."

"AMAZING customer service!! The work that was done is impeccable! I will definitely recommend 100%."

"Your team did above and beyond work. I camt thank ypu enough"

"The repair was perfect, looks just like new!"

"Way early which was soooooo nice."

"It was ready exactly when they said it would be"

"It's was done before I expected it."

"They worked hard to get me my vehicle by the time I needed it to return to work, which was very thoughtful ..." Read more

"Well early"

"The team was outstanding from start to finish. Their communication was clear and timely, the repair work looks excellent, and they handled all coordination ..." Read more

"... Body & Paint was outstanding from start to finish. Communication was excellent throughout—from the initial estimate all the way to picking up our vehicle—and ..." Read more

"They were fantastic at keeping us in the loop."

"Excellent communication and customer service."

"Well informed every step of the way."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... And excellent correspondencefollow-up re: progress. Superb bodywork, sparkling paint job and an interior detail as well. Thanks Hank's, you're the best." Read more

"My van was fixed in like new condition! Couldnt be happier with the service from the crew at Hanks."

"AMAZING customer service!! The work that was done is impeccable! I will definitely recommend 100%."

"Your team did above and beyond work. I camt thank ypu enough"

"The repair was perfect, looks just like new!"

"Way early which was soooooo nice."

"It was ready exactly when they said it would be"

"It's was done before I expected it."

"They worked hard to get me my vehicle by the time I needed it to return to work, which was very thoughtful ..." Read more

"Well early"

"The team was outstanding from start to finish. Their communication was clear and timely, the repair work looks excellent, and they handled all coordination ..." Read more

"... Body & Paint was outstanding from start to finish. Communication was excellent throughout—from the initial estimate all the way to picking up our vehicle—and ..." Read more

"They were fantastic at keeping us in the loop."

"Excellent communication and customer service."

"Well informed every step of the way."

Miranda (Jeep owner) reviewed 10/1/26

Absolutely

I absolutely love hanks they get the job done and in a timely manner as well and the customer service is amazing 👏

James (Nissan owner) reviewed 9/21/26

Tara & Timothy (Toyota owner) reviewed 8/24/26

Very pleased with the entire process, everything was handled in a professional and timely manner. My 4 Runner looks amazing!!

Jill (Jeep owner) reviewed 8/6/26

My Jeep looks like new. They communicated with me throughout the process and kept me informed! Great service and great work!

Great job! Looks brand new!

Very responsive, answered all my questions. Always polite

Amanda (Hyundai owner) reviewed 8/6/26

Karen (Jeep owner) reviewed 8/1/26

Jahmila (Ford owner) reviewed 7/9/26

Attentive employees who know what they’re doing.

Sheri (GMC owner) reviewed 7/2/26

When I arrived at the body shop to pick up my car, the estimator (Damien) walked me out to my car to look at the work done on my car. He told me if I saw anything that I thought may have been overlooked to be sure and let him know. Hanks Body shop is the only place I’ll have body work done.

Brad (Toyota owner) reviewed 6/17/26

From the estimator to the body guy, everyone was polite and professional. My 4Runner looked great on the outside, and they even detailed the inside!

John (GMC owner) reviewed 5/13/26

And yes, I would tell my family and friends to definitely go with you guys in any kind of exterior work, your car would neat.

You guys, dear beautiful job on my truck, she looks brand new.

Your customer service was excellent thank you.

James (Toyota owner) reviewed 5/6/26

The shop did a great job.

Jared (Toyota owner) reviewed 5/4/26

Jeff (Nissan owner) reviewed 4/30/26

Vicki (Honda owner) reviewed 4/29/26

I liked the professionalism and was happy about the job done.

Beautiful job, and appreciated being treated with kindness and respect. Got all my questions answered, thank you.

Burton (Jeep owner) reviewed 4/27/26

John (Ford owner) reviewed 4/20/26

Nice to know where I can take our vehicles to and recommend our friends and customers. Great service and communication. I’ve had several bad experiences with the shops I’ve previously worked with. Sue, Jon, Damien are a true asset to Hanks. Thank you

Jim (Jeep owner) reviewed 4/20/26

Troy (RAM owner) reviewed 4/15/26

2nd time you have fixed my truck, very pleased with the work done on it and the staff.

Anna (Honda owner) reviewed 4/9/26

I am very happy with the result and how they worked with my insurance and me.

Damien was great. He worked and communicated well with me and my insurance. And anything I needed he made it right.

Amy (Jeep owner) reviewed 4/2/26

Darren and Brad were wonderful! They answered all my many call questions very friendly and helpful.

Very much so!

Darren was wonderful. He kept me notified of the repair process and insurance.

Brad and Darren were incredible. Everytime I called with questions they went above to help me.

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Hank's Body Shop

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Hank's Body Shop

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (585)

506 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean