Arone Auto Body by Delaney

Likely to Recommend - 0.5/5.0 -

I've told everyone under the sun that we talk to not send their car there or it will take 6 weeks to get it fixed correctly and three attempts.

Repair Quality - 0.5/5.0 -

beyond frustrated and not happy with the process - I picked my car up after being told it was done and ended up leaving it there to be fixed correctly (fender was busted still and the bumper had blemishes) went to pick it up a second time and the headlight wasn't working and the bumper was not lining up at all due to the fender still being rolled in - ended up taking it home that day until they could get a headlight in and figure out the bumper - I ended up having to call the insurance company (which shouldn't have taken place!!) to get them to fight with Arone's to make things right. It took over two weeks to get a new bumper and headlight in to fix it corrected - It should have never taken three tries to make it correct! nor should I have been the person to have to speak with the insurance company to get them to fight to fix my car correctly.

Customer Service - 0.5/5.0 -

the manager would text or make someone else call from in the office when it should have been him communicating - it also took me reaching out to the insurance company to know what was happening since arone's never reached out!

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Very processional. Very nice people as well.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Work was done perfectly and in a timely manner. I was updated on the progress of my vehicle frequently. Everyone was very professional. Very very happy with the work that was done.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Work was done fast and looks great awesome shop to deal with.

My Experience - 5.0/5.0 -

Everything was great loved the updates from you guys and everyone did a great job on my car

My Experience - 0.0/5.0 -

Did not like the “add-ons” procedure. Would have liked it better if I knew all repairs and all implications up front.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent shop! Vehicle condition excellent upon return to me

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

See my reply to text. 10 Star results. Thanks to Stacy, Michelle and you bearded man that provided necessary transportation. Good job everyone! You may quote me. EDY

Likely to Recommend - 5.0/5.0 -

You guys say what you'll do and do what you say. Good people skills.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Looks better than before the accident

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Very satisfied with the whole process, looks as good as new . The body shop did a great job that’s why we choose Arone AutoBody and appreciate good service. Thank you

My Experience - 5.0/5.0 -

People were very pleasant and professional.

Likely to Recommend - 1.0/5.0 -

Work was well done, but given the other issues throughout and after the process, I wouldn’t provide a positive recommendation.

Repair Quality - 2.0/5.0 -

The repair to the damage that occurred while in Dealey’s lot was complete completed to satisfaction. But I’m missing an item front my vehicle and the side of the seat on the driver side is now broken.

Customer Service - 1.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Our car looks beautiful, would never know it was damaged!

Customer Service - 5.0/5.0 -

Never had a problem was very happy with the car

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Jeremy is particularly good! Explains things well and was so courteous!

My Experience - 5.0/5.0 -

Aside from the awesome paint/finish job, detailing was out of this world! Thanks to all, from the top on down. 😊

Likely to Recommend - 5.0/5.0 -

Most definitely

Repair Quality - 5.0/5.0 -

Done in a timely manner & great attention to detail.

Customer Service - 5.0/5.0 -

Felt like part of the family!

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The staff was courteous and professional was impressed at how good job they did detailing the car

Customer Service - 5.0/5.0