Art City Auto Body

4.8 (420reviews)
96%
587 South Main,  Springville,  UT  84663
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In operation 31 years.

Welcome to Art City Auto Body, where family-owned values merge with professional expertise to provide unparalleled service. We understand the significance of community as a locally-owned business, treating each customer like a member of our own family. Our commitment is straightforward: restoring your vehicle to its pre-accident condition with precision and care. Our team consists of industry-leading professionals trained with cutting-edge tools and techniques, ensuring efficient and effective repairs. But our service extends beyond just repairs. We alleviate the burden of dealing with insurance companies by managing the entire process for you, from negotiation to repair oversight. Sit back, relax, and trust that your vehicle is in capable hands. At Art City Auto Body, we're not just a repair shop; we're your dedicated partners in safe and seamless repair. Discover the Art City difference, where quality, care, and customer satisfaction is our goal.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (420)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked better than before the damage. The team receives high marks for proactive communication, including regular text and phone updates throughout the repair process. Timeliness is frequently highlighted, with several customers reporting their vehicles were completed ahead of schedule. Customers also express genuine delight at receiving complimentary interior and exterior cleaning as an unexpected bonus. A small number of customers noted areas for improvement, including occasional delays, paint imperfections, and requests for more consistent communication updates - all reflecting direct customer observations rather than system-generated recommendations.
AI-Generated from reviews written in the last 12 months
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"... picked up my Pathfinder, I was amazed. Not only was the scratch repaired flawlessly—you would never know it had been there—but they had also cleaned and polished ..." Read more
"... done on a new car can be scary and not fun however they strive to ensure that you vehicle is back to perfection as much as humanly possible." Read more
"... way—and the quality of the work speaks for itself. My vehicle came back looking better than it did before the damage. You can tell they take pride in what they do and ..." Read more
"... managing the details of the repair process. Instead, the team took care of everything for me from start to finish. They were professional, organized, and made the ..." Read more
"... promised. My car was fully washed, cleaned and detailed. The work that was done looked flawless. Please thank your work crew for their professional work. It looked beautiful! ..." Read more
"... impressed with the experience. From start to finish, their communication was outstanding. They kept me informed throughout the process, provided updates on the estimate, ..." Read more
"... process was smooth, professional, and stress-free. The communication was solid—they kept me updated every step of the way—and the quality of the work speaks for ..." Read more
"I want to thank you all for being direct and honest with me. the process was fast and smooth and you absolutely ..." Read more
"... done to the car. The paint job matched perfectly. I was appraised daily of the status and progress of the repair." Read more
"Great communication & the end results were perfect! My car has never looked better!"

Likely to Recommend

Repair Quality

They took great care of my car and it looks brand new!

Customer Service

They kept me informed throughout the whole process. They were very kind and JD stayed with my car throughout the whole process

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I thank the whole staff have always been more than helpful, patient and professional any time I have had to ask for help.

Likely to Recommend

I am am very impressed with the level of attention given to my car and I. aside from the updates that I didn’t receive everything else was top notch

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

My truck came back looking better than before my accident. Your staff even gave me a ride to the shop to get my truck once the repairs were complete. Thank you Art City Auto Body!

Likely to Recommend

Repair Quality

Art city went the extra mile repairing my truck. It looks new again! Thank you!

Customer Service

10+ on customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

My car looks very pretty

Repair Quality

The first 3-5 times I called to check on my car, I was told it would be another 2-3 days. This made planning very difficult.

Customer Service

see previous comment

Kept me Informed?

No

Ready on Time?

No

My Experience

I have to say, this experience was absolutely TERRIBLE… 😂 These people were way too helpful! They took care of everything, including dealing with the insurance company, which meant I barely had to stress about anything myself. How inconvenient! 😂 Then, to make things even worse, they took care of my rental car situation too—which was absolutely spectacular. Honestly, they just kept making everything way too easy! And apparently, they were even willing to let me come in and bother them on several occasions. Not only did they put up with me, but they actually took the time to show me the progress of the project and explain everything along the way. Seriously though, the hospitality and customer service were incredible. The entire team went above and beyond, and I couldn’t be happier with the experience. Thank you all for taking such great care of everything! I will absolutely be sending everyone I know who has an accident or needs a project done your way. 10/10… unfortunately, I guess I’ll have to recommend you to everyone now! 😂

My Experience

Likely to Recommend

Quality was good. I was not super impressed with communications

Repair Quality

Customer Service

In person was fine. But on the phone, sometimes met with attitude. My calls are not returned. I was told incorrect information about my rental car and had issues with that

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

My Experience

I have appointment with JD on Friday after that I can give you more feedback

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

You guys did a great job. Thank you for working with the difficult insurance and solving the problems with the time. You have a great company with very friendly staff thanks!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They got my repair done fast and my car looks like new. Thanks to all of you at Art City Auto Body.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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