Atkins Phoenix Collision LLC

5.0 (62reviews)
100%
3821 Opportunity Lane,  Raleigh,  NC  27603

Phoenix Collision is a small, locally owned shop. On most days the owner is on-site actively engaged in getting your car back on the road looking like it was never damaged. We have a small crew, but the crew has a combined 100+ years of experience. One of our core operating tenets is that we keep you informed about the progress of your repair. Our reviews attest to this. Please give us a shot at making your car look great again.

Services
  • Free Estimates
  • Insurance Company Assistance
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (62)

Customers say
Overall Customer Satisfaction
Customers consistently praise Phoenix Collision for exceptional service quality, with many noting their vehicles look better than new after repairs. The shop receives outstanding marks for communication, with staff providing regular updates throughout the repair process and being readily available for questions. Timeliness is a major strength, with numerous customers reporting work completed ahead of schedule. The professional, friendly approach and attention to detail consistently exceed customer expectations, leading to strong recommendations and repeat business.
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"The workman shipman can only be rated as far above excellent. I will recommend this business to all who needs ..." Read more
"The work done was outstanding. Paint blends perfectly with the 13 year old paint on the rest of the car. ..." Read more
"Outstanding and exceptional service. Hats off to the entire team. Will utilize again ..." Read more
"Phoenix goes above and beyond! My car looks perfect! Its cleaned and waxed! And they were completely transparent ..." Read more
"They work in the spirit if excellence. They know how to get the job done without cutting ..." Read more
"... waxed! And they were completely transparent on price! They even beat their time estimate!" Read more
"Awesome. Professional and got the car a week earlier than expected and the work is outstanding"
"Very prompt service. My car was ready Earlier than expected."
"My vehicle was ready earlier than anticipated."
"... truck door repair. It is like it never happened. They got me in and out like they say they would in 4 days which was awesome. I would highly recommend them ..." Read more
"... there was an issue or there was something to relate. I NEVER had to call to see what was going on. Pleasant surprise." Read more
"Always in continuous contact with updates."
"Every step of the way I was informed up everything that was done"

My Experience

Very nice staff and excellent repair work on my Subaru!! Fair price!! I highly recommend!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Another level of listening and customer service for sure. Like anything else you have to communicate and let them know what your expectations are and end results. People can’t read your mind. They asked all the right questions to find out exactly what we needed. The end results were nothing short of amazing. Our 350Z would have never been this amazing without choosing this shop!! This will be the only place we choose for fixing anything cosmetic or for custom stuff like we were doing. Thank you Phoenix

Likely to Recommend

Repair Quality

Exceptional service, consistent communication, work performed is top notch. Will definitely use their services again in the future if needed.

Customer Service

Returned Clean

My Experience

As advertised and timely.

Likely to Recommend

Repair Quality

Wires for harness left exposed

Customer Service

Returned Clean

My Experience

Great experience! The entire team was skilled, trustworthy and great communicators. We took them an old and rundown family vehicle and they returned it in better condition than I ever remember it.

Likely to Recommend

I will always recommend Phoenix.

Repair Quality

Outstanding service! Highly recommend!

Customer Service

Prompt and courteous communicaiton from the entire staff.

Returned Clean

My Experience

Wonderful experience. Very professional, timely and great customer service by Stan. Definitely recommend!!! Lucy Kay

Likely to Recommend

In fact I already have recommended them

Repair Quality

Phoenix was outstanding! Very professional as well as a wonderful job done on my dent repair! Highly recommend!

Customer Service

Stan was great! Very professional and kept in contact

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The paint job on my car looks incredible and the interaction with Steve and Stan was very professional and pleasant

My Experience

As before the folks at Phoenix auto were great. Got my scheduled repairs done quickly and within the estimate. Stan is friendly and calls when the auto is ready.

Likely to Recommend

Repair Quality

Stan and the team did an excellent job! I highly recommend them. Fair price and outstanding work!

Customer Service

Returned Clean

My Experience

Awesome job! Quality customer service and prompt repair. Thank you! I will pass on great remarks to hopefully enlarge your territory…

Likely to Recommend

Already told others

Repair Quality

Wonderful job! Very pleased with quality of work and timeliness. Already told others of my great experience.

Customer Service

Pleasure to interact with. Customer service was excellent!!

Returned Clean

Likely to Recommend

Will definitely recommend!

Repair Quality

Phoenix goes above and beyond! My car looks perfect! It’s cleaned and waxed! And they were completely transparent on price! They even beat their time estimate!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome. Professional and got the car a week earlier than expected and the work is outstanding

My Experience

The repair quality was absolutely amazing. Looking at the car now, you could never tell there was damage to it. Stan did a great job of keeping me informed with how things were going and was very kind and respectful toward me. I would recommend this repair shop to anyone in the Raleigh area who needs work done on their car. They take pride in their work and they do the job right.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

First of all, this has been a fantastic experience dealing with Phoenix Collision in Raleigh NC. Every week, the shop manager would give me a call with all the updates on what’s going on with my car. They are so professional and at the same time, very caring. I would most definitely recommend this company to anyone who is looking for a close to perfect paint job. Steve-o Mason