Kenny Hawkins Auto Service Inc

4.9 (1,324reviews)

97%

(919) 851-0242

605 Germantown Rd, Raleigh, NC 27607

97%

605 Germantown Rd
Raleigh, NC 27607

Get Directions Website Email

About Kenny Hawkins Auto Service Inc

605 Germantown Rd
Raleigh, NC 27607

Get Directions Website Email

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

I-Car

Call

Website

Reviews (1,324)

Sort By:
Newest
Rating

1,255 Customers Rated

5 Stars

89.8% Complete

(1189)
4 Stars

3.6% Complete

(48)
3 Stars

0.8% Complete

(10)
2 Stars

0.2% Complete

(2)
1 Star

0.2% Complete

(2)
< 1 Star

0.3% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The paint matching, bodywork, and attention to detail received frequent compliments. Communication was a standout strength, with customers appreciating being kept informed throughout the repair process via calls, texts, and emails. Timeliness was also highlighted positively, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted opportunities for improvement around proactive communication and occasional minor post-repair touch-ups, as mentioned directly in their feedback. Overall, the shop earned strong loyalty, with many customers expressing they would return and recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... needing body repairs on my truck. The team did an outstanding job. When I got my truck back, it honestly looked brand new, like the accident never even happened. Their staff ..." Read more

"Professional, personal, accurate and outstanding results. I would absolutely use Kenny Hawkins Automotive again ..." Read more

"I was blown away by the responsiveness, level of service and quality of repairs. I also couldnt believe how fast they ..." Read more

"Excellent work at a reasonable price. One shop quoted 50% higher for the same work Two ..." Read more

"Kenny Hawkins is easy to deal with and stands by their work with a true, 100% satisfaction guarantee."

"It was done earlier than expected!"

"... some shortcuts that would not be the same quality Work completed faster than expected. If future need arises Ill see no need to visit other ..." Read more

"No, the 4 days turned into 3 weeks. I hit the Thanksgiving weekend and everything seemed to stall."

"Dropped off on 713 and finished by 717."

"Car looks great and completed in a timely manner."

"Excellent communication throughout the entire process!"

"... it done when they said it would be done. Reliable. Communicated with me about the job and responsive when I had questions." Read more

"... informative. The only opportunity for improvement is to provide updates as progress is being made. I felt like I had to reach out to them to get the update vs. them being proactive ..." Read more

"They kept me informed, called to update me on everything they were doing."

"The communication was great and the work was done quickly and very well."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... needing body repairs on my truck. The team did an outstanding job. When I got my truck back, it honestly looked brand new, like the accident never even happened. Their staff ..." Read more

"Professional, personal, accurate and outstanding results. I would absolutely use Kenny Hawkins Automotive again ..." Read more

"I was blown away by the responsiveness, level of service and quality of repairs. I also couldnt believe how fast they ..." Read more

"Excellent work at a reasonable price. One shop quoted 50% higher for the same work Two ..." Read more

"Kenny Hawkins is easy to deal with and stands by their work with a true, 100% satisfaction guarantee."

"It was done earlier than expected!"

"... some shortcuts that would not be the same quality Work completed faster than expected. If future need arises Ill see no need to visit other ..." Read more

"No, the 4 days turned into 3 weeks. I hit the Thanksgiving weekend and everything seemed to stall."

"Dropped off on 713 and finished by 717."

"Car looks great and completed in a timely manner."

"Excellent communication throughout the entire process!"

"... it done when they said it would be done. Reliable. Communicated with me about the job and responsive when I had questions." Read more

"They kept me informed, called to update me on everything they were doing."

"The communication was great and the work was done quickly and very well."

Robert (Porsche owner) reviewed 8/21/26

Very easy to work with. Corey was extremely helpful

Kimberly (Acura owner) reviewed 8/20/26

Exceptional service

Corey was amazing! He was professional, knowledgeable, and kept me up-to-date as to how everything was progressing.

The process was exceptional, and Cory was amazing!

Kenton (Ford owner) reviewed 8/19/26

Great communication! Excellent craftsmanship

Best in the business

Benjamin (Toyota owner) reviewed 8/19/26

Lori (Acura owner) reviewed 8/17/26

I have used Kenny Hawkin many times down through the years for our vehicles. Always top-notch service and repair

Excellent!

Cory and Chris are always responsive and easy to work with

Scott (Jaguar owner) reviewed 8/17/26

David (Toyota owner) reviewed 8/13/26

They did a great job, stayed within the projected cost, and had the car ready for us earlier than expected!

Great service and work was done ahead of schedule!

Serhiy (Mazda owner) reviewed 8/13/26

Highly Recommended Greg provided exceptionally professional service. Clear, straightforward, and to the point, without any unnecessary fuss or marketing fluff. He also handled all the communication with the insurance company, which made the whole process much easier. Highly recommended!

Myriam (Mini owner) reviewed 8/10/26

To anyone on the same situation

Very professional top on communication no complaints

Respect to customers, excellent resilts

Diane (Toyota owner) reviewed 8/10/26

Chris kept me informed and the work was done quickly and efficiently

Chris was excellent

George (BMW owner) reviewed 8/10/26

I was totally sick about putting a dent in my brand new BMW. Your team was recommended to me and they did an excellent job, my car is new again. Thank you.

Beautiful work,

Beautiful work

Was given quote very quickly. Appointment within days.

David (Toyota owner) reviewed 8/8/26

Ken (Chevrolet owner) reviewed 8/6/26

Excellent service and quality repair. Very friendly interactions.

Repair was excellent and quick.

Chris was very good to work with.

Alex (Volkswagen owner) reviewed 8/5/26

Rodricus (Nissan owner) reviewed 8/4/26

Charles (Honda owner) reviewed 8/3/26

Gloria (GMC owner) reviewed 8/3/26

Annabelle (Acura owner) reviewed 8/3/26

Robert (Lexus owner) reviewed 7/31/26

This team provides excellent repair service and communication.

Corey made sure we hit our timeline for service completion. He is an excellent communicator.

Kimberly (Toyota owner) reviewed 7/30/26

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Kenny Hawkins Auto Service Inc

About Kenny Hawkins Auto Service Inc

Reviews (1,324)

1,255 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?