Atlanta South Collision

4.5 (2,638reviews)
92%
257 Forest Parkway,  Forest Park,  GA  30297

In operation 54 years.

Toyota South Atlanta Collision Center works on all makes and models and all insurance carriers to make the process easier for our customers. From glass replacement to auto body work we pride ourselves on getting your car fixed quickly and with quality parts to ensure you are safely back on the road. Toyota South Atlanta offers a limited lifetime warranty on materials and workmanship. Rental cars available on site for your convenience.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,638)

Likely to Recommend

Repair Quality

Very good place!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Communication was lacking on updates and when the vehicle would be ready. Even when ready I received a text on my experience after picking up my car that I didn’t even know the car was ready at the time. So that area needs to be worked on

Returned Clean

Likely to Recommend

Repair Quality

Overall, the repair work itself looks good, the customer service was good, and I appreciated the turnaround time. They had my car completed in exactly 7 days, which I was happy with. However, I was disappointed by a couple of things. Before they took my car, I had a small handwritten note from my daughter on my dashboard that simply said “Mom.” It was covering my mileage, and when they pointed it out I was going to move it, but I was specifically told not to because they said, “No, you don’t have to move it. These are the little things that keep us going, right?” Since it was something sentimental that my child made for me, I appreciated that comment and assumed it would be handled with care. Unfortunately, when I picked up my car, the paper was crumpled, damaged, and looked like it had been stepped on or carelessly tossed around. To some people it may seem like just a piece of paper, but to me it was something my child made for me and those things cannot truly be replaced. I also did not appreciate finding a Collision Center promotional sticker placed inside my driver’s side door area. I do not feel businesses should place promotional stickers or advertisements inside someone’s personal vehicle without asking permission first. Again, the repair work itself appears great and they were fast, but attention to customers’ personal belongings and asking permission before placing promotional materials in someone’s vehicle would go a long way.

Customer Service

Returned Clean

My Experience

I was dissatisfied with the length of the repair My car sat several days untouched and sat again several days waiting to be painted. The whole process was frustrating. I’m a single mother and paid out of pocket for a rental when I could afford one. Not having my car for 3 weeks really impacted my livelihood. I would have chosen a different repair shop had I known the process would take this long.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Upon picking the car up, the repair look real nice. People was courteous and professional.

Customer Service

Returned Clean

My Experience

My car look just as new when I purchased it 4 months ago. I would like to thank Ashley and her team for great customer service. Thank you Toyota South!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The service provided was satisfactory

Customer Service

Returned Clean

My Experience

I had questions regarding pricing on the different estimates and the representative Ashley became angry and argumentative with me.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff at toyota south collision are sir so professional and very knowledgeable. I will tell everyone about your services.

Likely to Recommend

I been to the shop 3 times and very satisfied

Repair Quality

The staff there is great

Customer Service

Great team

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you so much!! I was totally satisfied with your service

Customer Service

Custom service was superb 👌

Returned Clean

Likely to Recommend

Repair Quality

This company wrecked my vehicle while in their possession didn’t inform my insurance until a week and 4 days later.The driver of my car was at fault and received a citation. Also this company Toyota South Atlanta Collision center does not want to take responsible of what they did to my vehicle and the person they hit vehicle . I am highly disappointed this is a very frustrating and unprofessional situation. I would not recommend business be brought here at all

Customer Service

Very unprofessional

Returned Clean

Likely to Recommend

Very likely

Repair Quality

Very please with the quality of work that was done to the car I would do business again with you guy

Customer Service

Customer service was great also keep me updated with the progress of the vehicle

Returned Clean