Gerber Collision & Glass - Morrow/Citizens Pkwy

4.8 (2,259reviews)

96%

(770) 968-9608

1285 Citizens Pkwy, Morrow, GA 30260

96%

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1285 Citizens Pkwy
Morrow, GA 30260

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About Gerber Collision & Glass - Morrow/Citizens Pkwy

See Photos

1285 Citizens Pkwy
Morrow, GA 30260

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 81 years, 6 years at this location.

Gerber Collision & Glass - Morrow/Citizens Pkwy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (2,259)

Sort By:
Newest
Rating

1,871 Customers Rated

5 Stars

70.5% Complete

(1593)
4 Stars

7.3% Complete

(165)
3 Stars

2% Complete

(45)
2 Stars

1.2% Complete

(27)
1 Star

0.2% Complete

(5)
< 1 Star

1.6% Complete

(36)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, providing regular text and phone updates throughout the repair process. Timeliness was a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The professionalism and friendliness of the staff were widely appreciated. A small number of customers noted areas for improvement, including occasional delays, incomplete repairs, and inconsistent communication, as shared directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... and have ALWAYS received EXCEPTIONAL service and the work on my vehicles has been FLAWLESS!!! Thank you, Gerber Team!!!" Read more

"... updated throughout every stage of the repair. Their professionalism, communication, and quality of work truly exceeded my expectations." Read more

"... accommodating and addressed any questions I had. Also, the manager went above and beyond when I returned to address an issue that arose with my back hatch after picking it up. ..." Read more

"The paint job and the gloss looked great, the lights and everything were repaired to satisfaction. The alignment of the hood was corrected ..." Read more

"Finished ahead of schedule. Cant find any flaw in the work."

"Was ready before the initial date stated."

"... I am never disappointed. I always appreciate that my car is ready ahead of schedule their work is top tier with my car returned looking show room ready!" Read more

"... box is full. I received communication via text but it took nearly 3 months to repair my vehicle." Read more

"The repair work was beautiful. I just thought it took a little too long."

"Left my car like new again. They only took two weeks to fix what i thought would take longer, i definitely recommend!"

"... satisfied with Gerber customer service experience. They kept me updated through messages and were very reactive to my questions or concerns." Read more

"Great customer service, never a wonder, continuous updates on the progression of my vehicle. Professional in every way."

"... repair work was completed in a very timely manner. Communication about the repair process was excellent. I was informed about every step of the repair work. ..." Read more

"Trying to get answers was almost like pulling teeth."

"Not good at communication. Took too long to get approval for the insurance. I had to handle it all myself."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... and have ALWAYS received EXCEPTIONAL service and the work on my vehicles has been FLAWLESS!!! Thank you, Gerber Team!!!" Read more

"... updated throughout every stage of the repair. Their professionalism, communication, and quality of work truly exceeded my expectations." Read more

"... accommodating and addressed any questions I had. Also, the manager went above and beyond when I returned to address an issue that arose with my back hatch after picking it up. ..." Read more

"The paint job and the gloss looked great, the lights and everything were repaired to satisfaction. The alignment of the hood was corrected ..." Read more

"Finished ahead of schedule. Cant find any flaw in the work."

"Was ready before the initial date stated."

"... I am never disappointed. I always appreciate that my car is ready ahead of schedule their work is top tier with my car returned looking show room ready!" Read more

"... box is full. I received communication via text but it took nearly 3 months to repair my vehicle." Read more

"The repair work was beautiful. I just thought it took a little too long."

"Left my car like new again. They only took two weeks to fix what i thought would take longer, i definitely recommend!"

"... satisfied with Gerber customer service experience. They kept me updated through messages and were very reactive to my questions or concerns." Read more

"Great customer service, never a wonder, continuous updates on the progression of my vehicle. Professional in every way."

"... repair work was completed in a very timely manner. Communication about the repair process was excellent. I was informed about every step of the repair work. ..." Read more

"Trying to get answers was almost like pulling teeth."

"Not good at communication. Took too long to get approval for the insurance. I had to handle it all myself."

Brigitta (Audi owner) reviewed 8/24/26

Totally satisfied with the service.

Angela (Nissan owner) reviewed 8/23/26

Thank you all so much I love the job you all did on my car awesome customer service you all moved very quickly

Did an awesome job great job communicating with me about my car

Felix & Cynthia D (Mercedes-Benz owner) reviewed 8/21/26

Thanks to the whole team for a job well done!

Karsten (Chevrolet owner) reviewed 8/17/26

Great work in a timely manner!

Awesome job in a timely manner!

April was very courteous and professional!

Sabyne (Hyundai owner) reviewed 8/6/26

Valerie (Kia owner) reviewed 8/4/26

Yesssssssss

They were kind and very professional they updated on my truck and gave me update on time frame when my truck would be ready thank you so much

Very kind

Cedric Mcdowell & Pa (Nissan owner) reviewed 8/1/26

I'm very satisfied with the service I received. 5Stars excellent customer services. I received updates about the service of my car which was amazing. Thank you for repairing my car🙏🏾🥰

Lakeisha (GMC owner) reviewed 7/30/26

Rayana (Toyota owner) reviewed 7/30/26

Ryan was great to work with. He was flexible and communicated w/me throughout the whole process.

Lee (Nissan owner) reviewed 7/29/26

James (GMC owner) reviewed 7/29/26

Anna (Genesis owner) reviewed 7/28/26

everyone that came in contact with was very helpful. Lisa & Ryan.

I really thank you for your great and fast service. Thank you Ryan

Always followed up and keep me on notice

Marc (Toyota owner) reviewed 7/24/26

Gerber have been a great service. They kept me inform on every stage they were at during the repair with the app and text. My truck damage looks good as new. New bumper and light repair with damage rear side completely gone. Great job guys. I would definitely recommend.

Maria (Kia owner) reviewed 7/21/26

Karen (Mercedes-Benz owner) reviewed 7/20/26

Excellent customer service. The repair work was completed in a very timely manner. Communication about the repair process was excellent. I was informed about every step of the repair work. Great job.

Beverly (Toyota owner) reviewed 7/20/26

Great work.

Good Job

Walter (Kia owner) reviewed 7/20/26

Johnny (Chrysler owner) reviewed 7/19/26

Excellent service!

Tameka (Honda owner) reviewed 7/16/26

Gerber did a great job with my repairs and the customer service was also great.

They do awesome work I would definitely refer them.

Donald (Dodge owner) reviewed 7/15/26

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view more shops in: Morrow | 30260

Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Gerber Collision & Glass - Morrow/Citizens Pkwy

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Morrow/Citizens Pkwy

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,259)

1,871 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0