Gerber Collision & Glass - Decatur

4.9 (6,572reviews)
98%
725 Dekalb Industrial Way,  Decatur,  GA  30033

Gerber Collision & Glass - Decatur offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (6,572)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return, including excellent paint matching and thorough detailing inside and out. Communication was a standout strength, with frequent text and call updates keeping customers informed at every stage. Timeliness was also highly regarded, as many vehicles were completed ahead of schedule. Staff were widely described as friendly, professional, and genuinely caring. A few customers noted areas for improvement, including occasional communication gaps, minor missed repair details, and isolated cleanliness concerns upon vehicle return.
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"... satisfied with the repair service I received. The work was completed professionally and in a timely manner, and the overall experience exceeded my expectations. ..." Read more
"... looked new. It was very refreshing when I saw it. I was very satisfied. Thank you all for an outstanding job." Read more
"Gerber went over and beyond the call of duty. I was very impressed with the cleanliness of my vehicle ..." Read more
"Excellent detailed service My car looks amazing and all issues were fixed thoroughly. I will only bring my car here as its hard to trust ..." Read more
"They were parts of my car that were not painted or fixed."
"Early. They exceeded the expected date"
"Looks great! And I am thrilled to get it a day earlier than estimated. Thank you!"
"Quick turnaround...my beloved MINI looks great after the repairs!"
"The entire experience was exceptional and fast, from the time I brought my SUV in until I picked ..." Read more
"... car is not fixed. Maybe estimators forgot. Also, it takes too long. I dropped my car on Oct 13, and it is not done until Oct 28. It takes 15 days. ..." Read more
"Excellent communication and constant honest assessments of where we were in the repairs made this an incredibly ..." Read more
"They let me know what was going on every step of the way"
"Communicatons were professional, courteous, with timeley updates."
"... I dropped my GMC off till the day I picked it up, i was informed with every detail about the repair process and I truly admire that. From the time I walked in, ..." Read more
"Communication could have been better. It seemed like the repair took a while for a small ..." Read more

My Experience

Was very pleased with my interactions with staff. I was kept up to date on the progress of repair's every step of the way.

My Experience

The experience was first rate from beginning to end. I was impressed with the text messages along the way to keep me updated on the progress. The repair took way less time than I expected. I’m a happy camper! My Camaro looks great! Thank you!

Likely to Recommend

Repair Quality

Great service and repair. Very satisfied

Customer Service

Very courteous and informative

Returned Clean

My Experience

Likely to Recommend

Repair Quality

2024 Chevy Blazer

Customer Service

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Repair Quality

Customer Service

My Experience

I appreciate the smooth checkin and ability to answer any question. Hats off to Tanesha.

Likely to Recommend

Repair Quality

Appreciated that car was vac'd & washed after repairs completed.

Customer Service

Awesome customer service.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great communication and quality work on my vehicle. Easy process. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The entire experience was exceptional and fast, from the time I brought my SUV in until I picked it up 2 days later!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very nice and very professional at their job from the back to the front. Thanks for everything Mr 100 per cent

My Experience

Very communicative about repairs and process of what would happen.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was perfect! I was very satisfied when I received my car to see that not only was the bumper fixed but my car inside was cleaned and looked like new. It was above and beyond what I expected! Fantastic service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job!!!!!!’nšŸ‘ŒāœŒļøāœŒļøāœŒļøāœŒļøāœŒļøāœŒļøāœŒļø

Likely to Recommend

I would definitely recommend you all šŸ‘šŸ‘šŸ‘šŸ‘šŸ‘šŸ‘šŸ™šŸæ

Repair Quality

10 outstanding job!!!!!!šŸ‘šŸ‘šŸ‘šŸ‘āœŒļøāœŒļøāœŒļøšŸ‘ŒšŸ‘

Customer Service

Great job!!!!!!!šŸ‘

Returned Clean

Likely to Recommend

Repair Quality

Thank you for your services!

Customer Service

Returned Clean

My Experience

I appreciated your communications about the progress of the repairs on my Honda CRV.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Upon retrieval of my car, no one reviewed the work or came to my car with me to personally review the work. I have since noticed minor issues that I would like reviewed and discussed. I have used other center's in the past that always have a technical review before leaving the lot. Somewhat dismayed at the casual treatment after 2 weeks in the shop.