Gerber Collision & Glass - Conyers

4.8 (3,334reviews)
97%
1290 Portman Dr,  Conyers,  GA  30094

Gerber Collision & Glass - Conyers offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,334)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and accommodating. The quality of repairs receives outstanding feedback, with vehicles looking brand new and paint matching being excellent. Communication stands out as a major strength, with regular updates via text messages and phone calls keeping customers well-informed throughout the repair process. Timeliness is another highlight, with many repairs completed ahead of schedule. The shop demonstrates attention to detail and thorough workmanship. While most experiences are highly positive, some customers noted issues with scheduling delays, incomplete repairs requiring return visits, and occasional communication gaps that caused frustration.
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"... a great experience with this company. They did an excellent job replacing my rear bumper and kept me informed throughout the entire repair ..." Read more
"Excellent repair work and excellent customer service! I would definitely recommend them to anyone in need ..." Read more
"The repairs to my truck were better than I expected. I was so surprised and grateful! God bless this ..." Read more
"My car looked like nothing even happened to it! Thank you guys so much!!"
"... they were completed even sooner—closer to a week. My car drives smoothly and looks as if it was never in an accident. I am beyond satisfied with the results. ..." Read more
"... the repairs would take over a week and a half, but they were completed even sooner—closer to a week. My car drives smoothly and looks as if it was never ..." Read more
"Ready Early! :"
"Well done indeed! Looks great, drives great. Completed sooner than estimated - Thank you. Gerber made sure nothing was overlooked, and we ..." Read more
"I was surprised my car was ready before the given expected date but was happy."
"My vehicle was ready before the estimated time. I was ecstatic because I didn't have to take any ..." Read more
"... in need of repair services. They are efficient and they keep you updated with your vehicles progress. 10 out of 10." Read more
"... that was easy to understand. The front desk staff provided daily updates on the repair timeline, keeping me informed through both calls and texts. ..." Read more
"... exceptional was the communication. Gerber Collision & Glass kept me updated consistently and clearly the entire time. I appreciated that they reached ..." Read more
"They were in constant contact with us through texting. I appreciate it because I never had to guess or ..." Read more
"I really appreciated the daily updates with the status of my car."

My Experience

Great work would definitely recommend them to everyone

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Customer service was excellent! Everyone was friendly and professional.

Returned Clean

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My Experience

Fast work and forth coming with descriptions of repairs being performed. Personable staff made the visit very comfortable.

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My Experience

Christy (estimator) was outstanding. She explained the process and answered every question with patience. My repair was done fast and immaculate. The communication along the way was great. The front desk person was also simply great. Thank you.

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My Experience

Customer service was great! Very satisfied with the service I received. I would highly recommend Gerber to my family and friends.

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Returned Clean

My Experience

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I would definitely recommend Gerber Collison and Glass!

Repair Quality

The Team at Gerber in Conyers were amazing! They kept me updated twice a week and my car was like new when I picked it up.

Customer Service

The Team was professional and always accessible.

Returned Clean

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Repair Quality

Service was good

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Returned Clean

My Experience

Kristy and the entire team were truly professional, courteous, and kind during the entire process of repairing my Kia. I was notified every Tuesday and Thursday during the entire process and I really appreciate the wonderful job that they did on my Kia.. Think the entire team at Gerber Collision.

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Definitely recommend Gerber to all of my friends and relatives

Repair Quality

Chrissy and the team did a super fantastic job on my car and I’m very pleased with her and the entire team. The car looks absolutely fabulous.

Customer Service

Customer service was great

My Experience

From the time I step foot into the business everyone was polite and professional. I was updated on my vehicle and was able to ask questions via text. I am satisfied with the workmanship on my vehicle. I will tell my family and friends about Gerber.

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Very professional and great communication.

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My Experience

Above expectations. Staff is excellent. Repairs are perfect looks better than new. Timing was great!!!!!!!! Will always be back for any repair needed!! You all are awesome.

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Will recommend to everyone one i know needing this service. Awesome shop

Repair Quality

Excellent service work customer service car looks better then new. Will refer to everyone one we know. Awesome shop

Customer Service

Awesome

Returned Clean

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Excellent service!

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My Experience

Amazing work , great customer service and communication

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My Experience

Had a great experience with Gerber. They did a great job on my car and finished the work very quickly.

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Repair Quality

They did a great job on my vehicle. Finished it quickly and kept me updated along the way. Everyone was very helpful.

Customer Service

They did a great job repairing my vehicle and had it done in a short time. Customer service was great! They kept me informed of what stage of repair it was in tge whole time they had my car.

Returned Clean

My Experience

Communication was excellent.

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Returned Clean