Classic Collision Conyers

4.7 (1,457reviews)
94%
1521 Dogwood Drive,  Conyers,  GA  30012

In operation 42 years, 8 years at this location.

Classic Collision was established in 1983 in Atlanta, Georgia, with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision wants to be here to give you peace of mind by making the repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while holding several OE manufacturer certifications and trainings making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,457)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional customer service, with staff being described as professional, courteous, and friendly. Communication stands out as a major strength, with regular updates via text and phone calls keeping customers informed throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look like new or as if accidents never happened. Timeliness is generally positive, with many vehicles completed on or ahead of schedule. While some customers experienced minor issues requiring return visits, the shop's responsiveness to address these concerns demonstrates their commitment to customer satisfaction. The clean facility and attention to detail in vehicle cleaning also contribute to positive experiences.
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"... about everything that was happening with my car. The repair work was excellent, my car looks like it was never even hit. The team worked efficiently and ..." Read more
"... happy with the results of my repairs on my vehicle. Classic had her shining like new money. Thanks Classic! I will recommend them to everyone." Read more
"Great job..car look just like when i first Got it"
"... repaired quickly. Everyone was very professional. My paint on my car side window is not smooth like it should be where it was repaired. So I was told I ..." Read more
"... vehicle. Rear bumper and passenger front door repair. The door came out good but the rear bumper reinforcement was left off. I produced documentation ..." Read more
"Car was ready 3 days before"
"The vehicle was ready way before it was promised"
"My car was completed seven days after the initial date was given."
"It was ready a day before I was promised"
"... was never even hit. The team worked efficiently and completed the job in a timely manner. Im very pleased with the service and would definitely recommend them. ..." Read more
"Great business! They kept me updated throughout the entire process and communicated clearly about everything that was ..." Read more
"They communicated timely and kept me up-to-date."
"Excellent customer service, informative and answered every question I had"
"Communication is key. Not being informed about such an important detail is concerning."
"The shop did a great job texting me with updates."

My Experience

Wonderful customer service and repair service. I certainly will recommend to others in need of repair service.

Likely to Recommend

Great service

Repair Quality

The customer service was great and Ashley Arispa was extremely helpful!

Customer Service

Excellent customer service by Ashley!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service and very good services performed.

Customer Service

My Experience

Classic informed me on the repairs every step of the way. I am completely happy with the service.

Likely to Recommend

Repair Quality

Work was done with quality and finished on time

Customer Service

Returned Clean

My Experience

Classic collision did a excellent job on my car in a timely manner too I would definitely tell people about classic collision

My Experience

Jessica, Eli and team were great, the communication was great, kept us well informed and explained everything that was going on with the truck. Really put our minds at ease with this stressful situation

Likely to Recommend

Ive already refer friends, family, even a stranger at the gas station

Repair Quality

As always great job, kept me more informed than my insurance company

Customer Service

Excellent, Jessica, Eli and team were great helped me every step

Returned Clean

My Experience

My truck was ready 6 days earlier than expected. It looks beautiful.

Likely to Recommend

Repair Quality

Got the vehicle back 6 days early and it looked great.

Customer Service

Kept me in the loop through the entire process.

Likely to Recommend

I would definitely recommend classic collisions to anyone who needed a car repair!

Repair Quality

Great service!

Customer Service

Everyone was so nice. The communication was excellent!

Likely to Recommend

8.5 between 8 and 9

Repair Quality

They did a great work on my car. It looks absolutely beautiful on the outside. And they were kind and courteous, assuring rental pick up, etc. They kept me informed. However, my safety features, were not acting properly upon picking it up. I took it back and they said that it was fixed. It's still not how it was. The blind spot is not working at its prior capacity. I don't understand how the body work completed, needed to affect the electronic safety features of the car.They sent me an in progress report with the indicated problem. Upon picking it up I was told previous settings had been cleared out. I needed to redo any selections. When I mentioned the report, it was stated that was now fine and they took care of it. Confused? I am too. I haven't had time to look into it further with my work schedule, a couple doctors appointments, and preparing to go out of town. I know it's not Classics' fault, I was hit while parked, but this further demonstrates the aggravation for something that is clearly and emphatically, not my fault. I just want my features working the way they were prior to them clearing out the settings and me getting a diagnostic report indicating a problem.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Having oil issue, fluid , shaking

Customer Service

Having oil issue, fluid , shaking

Returned Clean

My Experience

Eli and the team was professional and patient with the process and if I ever need a vehicle repaired it’s going to classic collision hands down thank you for your great service

Likely to Recommend

Repair Quality

Great team very professional communication on point keeping me updated thank to Eli and classic collision team

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was absolutely happy with the results of my repairs on my vehicle. Classic had her shining like new money. Thanks Classic! I will recommend them to everyone.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Best collision center ever !!

Repair Quality

The best experience I’ve ever had . Thank you for taking care of us

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything looks great. The truck is nice and clean.

Customer Service

Everyone was so polite