Classic Collision Loganville

4.9 (659reviews)
97%
5445 Ga-20,  Loganville,  GA  30052

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Loganville, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (659)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting flawless repairs that left vehicles looking brand new. Communication was a standout strength, as customers appreciated regular text and phone updates throughout the repair process. Timeliness was frequently commended, with numerous vehicles completed ahead of schedule. Customers valued the professionalism, friendliness, and transparency of the team. A few customers noted areas for improvement directly from their experiences: some had to proactively call for updates rather than receiving proactive communication, one noted interior cleanliness concerns, one reported a missed trim piece, and one described a serious unresolved vehicle damage concern. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
Select to learn more
"Honesty and trustworthiness. Car was returned clean. Transparency regarding the necessary work and was ..." Read more
"My car looks amazing! It looks like nothing ever happened! Also, the staff was caring and kind. If I ever need ..." Read more
"My vehicle was given back to me damaged, 600 mi added to the odometer.My dash camera unplugged.100 miles ..." Read more
"Great job and completed sooner I expected."
"My car was completely finished a week early and done a wonderful job."
"My vehicle was ready on exactly the day. They told me it would be."
"I have no clue what they're doing there"

Likely to Recommend

Repair Quality

The Center was in contact with me every steps in the process.

Customer Service

Communication was clear and understandable.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had an excellent experience with Classic Collision. From start to finish, Laura and Scott provided outstanding customer service. They kept me informed throughout the entire repair process with great communication, which made everything stress -free. The quality of the repairs exceeded my expectations, and to top it off, my vehicle was completed ahead of schedule. It’s rare to find a team that is so professional, organized, and committed to customer satisfaction. I highly recommend Laura, Scott, and the entire team at Classic Collision for anyone needing vehicle repairs. Thank you for making the process so easy and for getting my car looking great again.

Likely to Recommend

Absolutely

Repair Quality

Excellent!!

Customer Service

The BEST!!

Returned Clean

My Experience

Thank you Classic Collision Loganville for an excellent experience. The team was professional and knowledgeable. The repair was on time as estimated. I am satisfied with the repair. It looks as new. Highly recommended.

My Experience

Thanks for making this process seamless and fast!

Likely to Recommend

Too all family!!

Repair Quality

Absolutely amazing service!!! SCOTT & LAURA were great! Extremely professional and caring! The work on the car was outstanding! I was going on vacation right before my car needed work and they made it so easy for me! I will always be using this company!!! Thank you guys again! Much appreciated, Vanessa & Jonathan Goodman

Customer Service

Excellent!!

Returned Clean

My Experience

I would like to thank Scott and his team for a job well done. My experience with Classic Collision was amazing. Scott and Laura at the front desk kept me informed periodically about the status of my car. Scott answered all my questions and concerns. They were friendly kind caring and trustworthy. If I ever had another Collision I would definitely not hesitate to take my car back to them. I give them 5 stars 🌟

Likely to Recommend

Customer service is very good

Repair Quality

Work was well done

Customer Service

Great work

Returned Clean

My Experience

None

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Laura was great addressing my concerns regarding timing of appraisal, repairs, and car rental. Scott and his team did a great job with the repairs, paint, and calibrations.

Likely to Recommend

Repair Quality

Customer Service

They even vacuumed the interior!

Likely to Recommend

Repair Quality

Awesome job on my son’s car. Only thing I wish I had asked for was for you guys to wash the entire car.

Customer Service

Very communicative. Very happy with that

My Experience

I had a great experience with Classic Collision from start to finish. The team was professional, communicative, and made the entire repair process stress-free. Everyone I interacted with was friendly and took the time to answer my questions and keep me updated throughout the process. I truly appreciate the care and attention to detail that went into the repair. Thank you to the entire team for a job well done!

My Experience

Service was exceptional making the car repair an easy and convenient process.

My Experience

Scott was very nice to work with & they communicated with us well

My Experience

Scott was very polite and professional with everything. Thank you for taking care of our vehicle!

Likely to Recommend

Repair Quality

Amazing service

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everybody there was awesome! Great customer service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Scott and team did a great job on my truck and also finished it five days sooner than expected. Thanks !!!!

Likely to Recommend

Why would I make someone else going through this? I'll probably have to sue to get my vehicle replaced, the engine doesn't run now correctly

Repair Quality

My vehicle was given back to me damaged, 600 mi added to the odometer.My dash camera unplugged.100 miles to empty in gas left when I left it with 6 mi to empty, all the shelving ripped off the inside from a massive impact and a bunch of body damage at the top roof line behind driver door that was not there before repair, someone from the MCdonough or loganville location Joy Rode it for an entire week and added 600 miles and wrecked it. Police report has been made.

Customer Service

Horrible communication constantly had a track down the vehicle myself, was told to call each collision center myself instead of them doing it, vehicle was released an entire week before I was told to pick it up and it turned out it had been driven all week and wrecked.