Classic Collision Duluth

4.9 (8,273reviews)

98%

(678) 474-0041

3507 Old Norcross Rd, Duluth, GA 30096

98%

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3507 Old Norcross Rd
Duluth, GA 30096

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About Classic Collision Duluth

See Photos

3507 Old Norcross Rd
Duluth, GA 30096

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years, 26 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Duluth, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including FCA, Nissan, Hyundai and Infiniti; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Ram

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Website

Reviews (8,273)

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Rating

7,154 Customers Rated

5 Stars

71.5% Complete

(5917)
4 Stars

8.6% Complete

(709)
3 Stars

2.2% Complete

(181)
2 Stars

1.3% Complete

(107)
1 Star

0.4% Complete

(35)
< 1 Star

2.5% Complete

(205)

Customers say

Overall Customer Satisfaction

Customers consistently praised Classic Collision for outstanding service quality, seamless communication, and timely repairs. Many highlighted the exceptional professionalism and friendliness of the staff, noting they felt well-informed and cared for throughout the entire repair process via regular texts, calls, and updates. Repair quality received high marks, with numerous customers stating their vehicles looked brand new upon return, often with complimentary interior and exterior detailing. A recurring positive theme was vehicles being completed ahead of schedule. A small number of customers noted areas for improvement directly from their feedback, including follow-through on promised callbacks, paint finish quality, and ensuring all vehicle components are properly addressed before return.

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Service Quality
Timeliness
Communication

"... experience with Classic Collision. From start to finish, the team was professional, friendly, and kept me informed throughout the repair process. The quality of the ..." Read more

"From the front desk reception to the service manager. All phases of this project was handled with care. ..." Read more

"... communication with me about repairs, pricing, and timing. They were courteous and professional. Even stopped to answer specific questions on the type of parts being ..." Read more

"I was very impressed with the top-notch customer service. Everyone very helpful and professional."

"The service was exemplary. The team kept me up to date via text. I would highly recommend you all to family ..." Read more

"... status of the work and when it would be completed. The work was completed several days sooner than expected. I felt confident with the process and in their work. ..." Read more

"... receive my car in three weeks but they come plea that fixing my car in 10 days was perfect condition like a new car. Thank you classic collision." Read more

"... and kept me informed in every phase of the repair. The repairs were completed sooner than expected. Excellent service!" Read more

"My vehicle looked great! Services completed way before the estimated completion time given. No complaints! Definitely a satisfied ..." Read more

"Vehicle was ready a week before they thought it would be ready."

"... collision was the best part of a bad situation. They stayed in constant communication with me about repairs, pricing, and timing. They were courteous and professional. ..." Read more

"... communication throughout the entire process. They kept me informed with regular updates, making the experience smooth and stress-free. A special thank ..." Read more

"... out though this was not Classic Collisions fault. Classic Collision did a wonderful job communicating and keeping me up to date on how the process was going, ..." Read more

"I appreciated the text messages keeping me up to date, as well as the communication with my insurance company. ..." Read more

"Getting updates from CC really made us feel like we didn't have to keep guessing on their progress."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication