Classic Collision Duluth

4.9 (8,219reviews)
98%
3507 Old Norcross Rd,  Duluth,  GA  30096

In operation 43 years, 26 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Duluth, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including FCA, Nissan, Hyundai and Infiniti; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram

Reviews (8,219)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional customer service, with staff being described as professional, friendly, and helpful throughout the repair process. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new after service. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls that keep them informed at every step. Timeliness is another key positive, with numerous repairs completed ahead of schedule. The shop's attention to detail, including thorough vehicle cleaning and detailing, adds significant value to the customer experience. While most feedback is overwhelmingly positive, some customers noted minor issues requiring return visits for adjustments or corrections, which were generally handled promptly and professionally.
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"The quality of the repair was phenomenal. My car is in great shape. It looks brand new like the accident ..." Read more
"The quality of the repair is beyond reproach, it is simply excellent. One could shop round and still ..." Read more
"Repair that was done looked just like new. Fantastic work done in replicating the new part's paint to ..." Read more
"The classic Collision team went above and beyond to make my damaged vehicle look like new! I am forever ..." Read more
"I could not tell that my vehicle was ever in an accident. CC did an excellent job!"
"It was ready early."
"I was expect to receive my car in three weeks but they come plea that fixing my car in 10 days was ..." Read more
"They committed to a completion timeline and over delivered by 4 days. I will definitely think of Classic ..." Read more
"Even with the extra damage found after the initial inspection, it was still done earlier than promised."
"My car was ready 2 weeks early."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

En el lado derecho del bomper se ve suelto

Likely to Recommend

Absolutely

Repair Quality

Exslet

Customer Service

Very good

Returned Clean

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Customer Service

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Repair Quality

The crew at Classic Collision really went above and beyond to make sure my truck repair was 100%!!! I also appreciate the way they communicated with me on a regular basis as well as with the insurance company. Each time the repair process was extended due to unforeseen circumstances, they made sure the insurance company knew to extend the rental contract on the car Inwas driving. I would recommend them family and friends for the great work they did.

Customer Service

Returned Clean

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My Experience

My experience was truly great! The team was friendly, professional, and made the whole repair process smooth from start to finish. I really appreciate the great service and care I received from Classic Collision.

Likely to Recommend

10 – Very likely. I would confidently recommend Classic Collision to a friend or colleague, as the overall service, communication, and repair quality demonstrated a high level of professionalism and reliability.

Repair Quality

10 – I am very satisfied with the repair quality. The workmanship was precise, the vehicle was restored to its pre‑accident condition, and the overall attention to detail demonstrated a high level of professionalism.

Customer Service

10 – I am very satisfied with the customer service I received. The staff demonstrated professionalism, clear communication, and a consistent commitment to ensuring my concerns were addressed promptly and thoroughly.

Returned Clean

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Customer Service

Returned Clean

My Experience

Yes, everything was awesome. Stefan and his staff are very professional and extremely efficient and nice. Would recommend and take my car back again.

My Experience

As always I trust classic collisions work 100%. They did a fantastic job.

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Customer Service

Returned Clean

My Experience

Courteous staff, attention to detail and prompt response to questions.

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Customer Service

Returned Clean

My Experience

I could not be happier with the professionalism and thoroughness exhibited by the team at Classic Collision. I would highly recommend you all to family and friends.

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Repair Quality

The service was exemplary. The team kept me up to date via text. I would highly recommend you all to family and friends.

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Returned Clean

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Very likely

Repair Quality

Very Good

Customer Service

Satisfaction

Returned Clean

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Customer Service

They were most helpful and kept me informed of progress

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I want to thank everyone for excellent customer service and doing a great job in repairing my car.

Customer Service

Returned Clean

My Experience

Thumbs up

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Customer Service

Returned Clean