Georgia Luxury Automotive Inc., Norcross

4.9 (605reviews)
100%
5924 BUFORD HWY,  Norcross,  GA  30071

In operation 27 years, 10 years at this location.

We are a full-service auto body shop capable of completing repairs of any size. This includes small dents and scratches, as well as the replacement or repair of entire car frames. Our state-of-the-art facility is equipped with one of the best computerized measuring systems, guaranteeing your car will be restored to its original factory specifications, every time. Our highly skilled technicians conduct computer diagnostics to review and address any fault codes from the beginning. Additionally, our top-of-the-line paint booths and refinish products ensure a long-lasting shine. Protect your investment with Georgia Luxury, a shop that surpasses the competition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (605)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many noting repairs were completed flawlessly, leaving vehicles looking brand new. The team receives high marks for professionalism, friendliness, and going above and beyond, including detailing and washing vehicles before return. Timeliness is a strong suit, with numerous customers reporting repairs finished ahead of schedule. Communication is frequently highlighted as a standout strength, with customers appreciating regular updates via text and calls throughout the repair process. A few customers noted areas for improvement, including occasional delays due to backordered parts, some instances where follow-up calls were not received as promised, and isolated quality concerns requiring return visits. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"... and addressed all of the repairs I requested. Cons: The repair process took longer than expected. After receiving my vehicle, I had to send it back ..." Read more
"... open. I wasn't sure if the car could be repaired, and it came back like the damage never happened. I'm so happy they were able to restore my vehicle." Read more
"... it wasnt an option. I carefully selected GLA and they did amazing. Mostly all original VW parts, they cleaned and washed the car, and the paint is ..." Read more
"Very professional group, returned car with appropriate fixes and included detail and wash of the vehicle. Sending my vehicle in one ..." Read more
"They we very polite and finished my repair ahead of schedule. I will definitely us them again."
"Ahead of when expected."
"Completed before scheduled date. Very happy with this!"
"Communications with the company was excellent. The repair was completed ahead of schedule. The repair it itself looks fantastic."
"A few days behind schedule. No issue"
"... attention. Communication was also frustrating at times. I frequently had to call for status updates because I was often told I would receive a callback ..." Read more
"... Service is excellent. Professionalism is outstanding. Communication is great. Quality of work was excellent. I would recommend, thank for making this an easy ..." Read more
"Communications with the company was excellent. The repair was completed ahead of schedule. The repair ..." Read more
"... to them and my car looked brand new each time and their communication is top tier always keeping you updated" Read more
"Amazing company from start to finish. Kept me fully informed of progress. Already referred friends to them for their car repairs."

My Experience

Exceptional service. They explained the repair in detail. They communicated the progress via text messages. My vehicle was completed by the date I was initially told. This is my second time using their services and will use them again if needed.

Likely to Recommend

Repair Quality

Customer Service

Shelly went over and above and helped me over the phone when I had an insurance question and didn't know how to phrase it. She was SO sweet when I walked in and met her - you can tell she loves her job and she takes care of her people and everyone that walks through the door. She is amazing and I loved how comfortable she made me feel!

Returned Clean

Likely to Recommend

Repair Quality

GLA was good to work with. Would recommend to others.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing work from this team! I was in a tricky situation and needed to coordinate this repair from another state. They were so helpful and prompt. They even cleaned the car after. They did such a good job, I didn’t even recognize the car 😃. Shellee was so nice and always kept me in the loop. Thanks y'all!

Customer Service

Shellee is amazing!

Returned Clean

My Experience

Si estoy satisfecha que siga igual gracias los tendre en cuenta 😄👍

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service will recommend service to others

Customer Service

Great service will recommend to others

Returned Clean

Likely to Recommend

Repair Quality

Very nice and always kept me informed.. handled the rental car for me .. great job

Customer Service

Returned Clean

My Experience

Flawless experience.

My Experience

The team at Georgia Luxury Automotive was absolutely amazing! From start to finish, everyone was professional, friendly, and extremely helpful. They kept me updated throughout the entire repair process and took the time to show me exactly what would be repaired. They even had a rental car company pick me up and take me to my rental, so I never had to worry about how I was going to get around. When I picked up my vehicle, it had been cleaned and detailed and looked absolutely perfect! I was even able to leave the rental car there for the rental company to come pick up, which made the entire process so easy and convenient. The staff was some of the friendliest I’ve ever dealt with. At no point did I feel like I was just another customer or that helping me was a task. They genuinely cared about making the entire experience as smooth as possible. I would highly recommend Georgia Luxury Automotive to anyone needing body repairs. They are an awesome company to work with, and I’m so grateful for the wonderful service I received! ❤️

My Experience

Excellent work on timely basis.

Likely to Recommend

Repair Quality

They do excellent work. Very professional staff. Highly recommend.

Customer Service

Great staff. Continual updates very helpful.

Returned Clean

My Experience

I love that they finished the job ahead of schedule

Likely to Recommend

Repair Quality

They were finished when they said they would be. Car elooked great. Had a minor issue inside one door and went by and they fixed it on the spot. Very impressed!

Customer Service

Returned Clean

My Experience

They we very polite and finished my repair ahead of schedule. I will definitely us them again.

Likely to Recommend

Repair Quality

The car looks like new. Thanks for doing a great job

Customer Service

Returned Clean

My Experience

I really liked that they did what they said they would and on a timely manner.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Will always recommend

Repair Quality

From beginning to end, the experience exceeded my expectations.

Customer Service

Excellent. Shelley was so helpful and kind. All staff were exceptional

Returned Clean

Likely to Recommend

Repair Quality

This is the 4th time I’ve used Georgia luxury auto repair and I’m always very pleased when I leave. Car looks great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very helpful great communication

Customer Service

Returned Clean

My Experience

2nd experience with GLA; super-duper team!!

My Experience

Your estimate was more than the others we got but I just felt like your shop was well run and the people we interacted with were very friendly and professional. Thank you, will make sure I refer friends to you.