Georgia Luxury Automotive Lively

4.9 (549reviews)
100%
455 Lively Ave,  Norcross,  GA  30071

In operation 25 years, 7 years at this location.

We are a full-service auto body shop capable of completing repairs of any size. This includes small dents and scratches, as well as the replacement or repair of entire car frames. Our state-of-the-art facility is equipped with one of the best computerized measuring systems, guaranteeing your car will be restored to its original factory specifications, every time. Our highly skilled technicians conduct computer diagnostics to review and address any fault codes from the beginning. Additionally, our top-of-the-line paint booths and refinish products ensure a long-lasting shine. Protect your investment with Georgia Luxury, a shop that surpasses the competition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (549)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless repair process, and exceptional communication. Many highlighted the high caliber of repairs, with vehicles returned looking brand new, and several noted repairs were completed well ahead of schedule. The front desk staff received widespread acclaim for being welcoming, professional, and attentive. Customers frequently appreciated being kept informed at every step via calls and texts, which helped reduce stress throughout the process. Multilingual service also earned positive remarks from Spanish-speaking customers. A few customers noted minor issues such as a damaged gasket, a missing step board, and a backordered part, reflecting areas customers felt could be refined, though these were isolated observations amid overwhelmingly positive feedback.
Select to learn more
"This was the smoothest process I could imagine…from start to finish! All the staff I interacted ..." Read more
"Our experience with Georgia Luxury Automotive has absolutely been the BEST! The staff is so kind, informative and overall such ..." Read more
"Excellent. Exceeded my expectations. Its hard to think how the people at GLA Norcross could have done a better job."
"... car came out looking beautiful after the repair. The shop did excellent work and kept me updated throughout the process. I appreciate the quality service! I definitely recommend ..." Read more
"GLA were very professional and efficient. Fixed my car in less than a week and returned it spotless. Would highly recommend ..." Read more
"Estimated 2 weeks,work completed in 8 days"
"Our vehicle was ready several days ahead of schedule"
"An adjustment to the calibration delayed my delivery until the next day but I was advised in advance and was pleased that ..." Read more
"A week earlier. Fast service and great customer service."
"Very impressed with the communication. I always got updates on the progress which I loved."
"... Everyone was so helpful through the whole process. Great communication, pleasing to talk to, helpful, and really went out of their way to make us feel like a valued customer. I 100% recommend ..." Read more
"You all did an excellent job repairing my car. You were extremely communicative and we appreciated you keeping us in the loop. We hope to never need another car repaired from an ..." Read more
"Una excelente comunicación, mantienen al tanto de todos los pasos y procedimientos"
"... satisfied with the overall service, specifically with the consistent communication and updates. I appreciate the ability to communicate via text messages." Read more

My Experience

The job was completed as expected, except for one backordered part that will be installed in a couple of weeks when it arrives. One person that went above and beyond is Diana who's showed a lot of care and knowledge. When something meaningful and relatively expensive is damaged that really matters. All in all, very good experience.

My Experience

Likely to Recommend

No hesitation whatsoever...

Repair Quality

Repair was completed ahead of schedule and the job was done right. I chose to return to GLA for this repair because they've always been friendly, professional and great to deal with. Thanks for another job well done

Customer Service

The staff was great. Very friendly and knowledgeable about cars and repairs. A real bonus

Returned Clean

My Experience

This business does a wonderful job, courteous, listened to my concerns and delivered my vehicle looking almost like new despite its years. My third visit with them and very happy with the work as per usual.

Likely to Recommend

Repair Quality

Great job and Thank you.

Customer Service

Great work and car looked like new

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The reception lady kept me updated on the repair progress and responded to my questions right away!

Customer Service

Returned Clean

My Experience

I’m so thankful for the work you did on my jeep compass my car feels like new I will definitely tell others about your service thanks again

Likely to Recommend

I will definitely tell all my family and friends

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you so much for your level of service. I really appreciate how you took care of me and my car. I actually felt like you cared and went above and beyond for me.

Likely to Recommend

Of course , very professional, full recommended

Repair Quality

Excelente atención , excelente trabajo muy profesional y súper rápido , los recomiendo 100% me entregaron el auto bien limpio . Excellent service, excellent work very professional and super fast, I recommend them 100% they delivered the car very clean.

Customer Service

Excelente atención de parte del personal en especial con Diana . Muchas gracias , Excellent attention from the staff, especially with Diana. Thanks a lot

Returned Clean

My Experience

Great customer service.

Likely to Recommend

Definitely would use them again and recommend to anyone needing their services!

Repair Quality

I can't say enough great things about this place. My car was fixed fast and it looks and drives perfectly. The customer service was exceptional, frequently texting me along the way with all the information! They were so kind as well! This was a long distance issue, so that made it even better.

Customer Service

It was such a pleasure doing business with Luxery Automotive. Every one was so kind and helpful. My car looks and drive brand new. I couldn't be happier and they repaired it so fast too!

Returned Clean

Likely to Recommend

Repair Quality

Work was well done. Car was cleaned inside which was nice

Customer Service

Diana was communicative and responsive both over call and text. Respectful and clear in all interactions, including in person

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fully satisfied. Excellent repairs and excellent customer service.

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Work was excellent and speedy. Diana was amazing to work with. She deserves all the praise. I will definitely be recommending GLA bc of my experience with her. Fine stars. 10/10.

My Experience

Excelente. Trabajo rápido muy profesionales y la comunicación constante con uno como cliente da tranquilidad. Dianita, una niña excepcional con un servicio de atención al cliente sin cuestionamientos. Qué niña tan profesional.

Likely to Recommend

Repair Quality

I couldn't be happier with the repair on my car! The paint color is a perfect match to the original—you would never be able to tell it had been repaired. The quality of the work is truly outstanding. What impressed me just as much was the customer service. The team kept me updated throughout every step of the repair process, and the communication was excellent from start to finish. A special thank you to Diana, who provided the best customer service I've experienced. She was professional, friendly, attentive, and always willing to answer my questions. She made the entire process smooth and stress-free. I highly recommend this shop to anyone looking for high-quality repairs and exceptional customer service!

Customer Service

A special thank you to Diana, who provided the best customer service I've experienced. She was professional, friendly, attentive, and always willing to answer my questions. She made the entire process smooth and stress-free.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job repairing my front end , I was very happy with the finished result. They gave me a date when my car would be ready and they were done earlier than expected .

Customer Service

Diana was very helpfull

Returned Clean

My Experience

Likely to Recommend

I chose them based on a prior experience

Repair Quality

Customer Service

Returned Clean