Nalley BMW Collision Center
2500 The Nalley Way,
Atlanta,
GA
30360
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
In operation 28 years.
Nalley Collision Center of Doraville is committed to the overall satisfaction of every customer. Our technical expertise allow us to work on all makes and models of vehicles. In addition, we are very proud to be a Certified Collision Repair Center for BMW. We always know what's riding on our repair!
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
BMW
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional customer service, high-quality repairs, and timely delivery. Many highlighted outstanding communication, with regular updates via text and phone keeping them informed throughout the repair process. Repairs were frequently completed ahead of schedule, and vehicles were often returned cleaner than expected, including detailing. Customers noted that their vehicles looked brand new upon return. A few customers mentioned areas for improvement directly from their feedback, including occasional misaligned panels, paint quality concerns, and instances where communication could have been more proactive or consistent.
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Service Quality
"... outstanding experience from start to finish. The quality of the repairs was exceptional, and my vehicle looked better than ever when I picked it up. What really ..."
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"... professional, transparent, and incredibly thorough. The repairs were completed with such precision that every bit of damage completely disappeared it truly looks as if ..."
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"... but they got it back to me within 7 and I must say it looked brand new and I was extremely happy with the outcome. I was able to drop my rental at their facility when ..."
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"Nalley BMW Collision took such Excellent care of my Nissan Rouge after an accident."
"I picked up the vehicle Friday night. The paint color is not blended and looks yellow. The left side of the bumper is not secure nor flush with the light. ..."
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"... accidents, two total losses. But out of them all, using Nalley Collision has not only been the fastest turnaround but the most seamless and efficient"
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"They gave me back 2 weeks ahead of time"
"The repairs were completed a week ahead of schedule!"
"It took over a month for a bumper repair"
"Very satisfied with the outcome of the repair and especially how fast it was done. Much earlier than projected ..."
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"Yes my vehicle was ready when promised. I was continually kept informed on the progress of my vehicle. Awesome communication ..."
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"The communication and response and returning a call was 2 out of 10"
"Communication was excellent throughout the process. I was always informed about where the project stood, what next steps were, and anticipated time of completion. Nalley ..."
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"Terrible. Receptionist not very friendly. Communication with the adjuster was minimal and confusing."
Binh
(Lexus owner)
reviewed 9/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kenneth
(BMW owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Matthew
(BMW owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Ingrid
(BMW owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
David
(Infiniti owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Chun K
(BMW owner)
reviewed 8/28/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Barry
(Lexus owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jonathan
(BMW owner)
reviewed 8/27/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gregory
(BMW owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
Very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Micheal
(BMW owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Reginald
(Ford owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
I am please to have work with Cynthia throughout my process. She made the process smooth and easy and kept me updated throughout the whole ordeal. She also returned my Truck 1 day earlier than planned. Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lawrence
(BMW owner)
reviewed 8/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Yvonne
(Nissan owner)
reviewed 8/25/26
Likely to Recommend - 5.0/5.0 -
I would definitely recommend.
Repair Quality - 5.0/5.0 -
I was pleased with the quality of work. Repair looked good and I was pleasantly surprised with the cleaning up of the car. It was nice and shiny.
Customer Service - 5.0/5.0 -
Entire staff that I encountered were great. From the receptionist at drop-off to pick-up and everything in between.
Lily
(Lexus owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Connie
(Nissan owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Great customer service I would give Kristi & Ike a 100% for how well they treated me and the service they offered!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Dasha
(BMW owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Nalley
(BMW owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Mark
(Lexus owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Ernesto is the best auto body repair representative I’ve met in my life & I am 40 years old. Keep up the great work Ernesto!
Likely to Recommend - 5.0/5.0 -
Best Customer Experience Ever!
Repair Quality - 5.0/5.0 -
Best Customer Experience Ever!
Customer Service - 5.0/5.0 -
Best Customer Experience Ever!
Sarah
(Audi owner)
reviewed 8/23/26