CARSTAR Certified Collision

4.9 (553reviews)
100%
3733 North Peachtree Road,  Chamblee,  GA  30341
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Shop AssistantSparkles

In operation 16 years, 7 years at this location.

At CARSTAR Certified Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Chamblee, GA provides dent repair, dent removal, storm damage repair and other services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (553)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating frequent updates via text and email throughout the repair process. The quality of workmanship receives excellent feedback, with vehicles often returned looking better than new and using OEM parts. Timeliness is generally positive, though some delays occurred due to parts availability or insurance coordination. Customers value the thorough cleaning and detailing service provided upon vehicle return. The shop demonstrates strong customer care by resolving any minor issues quickly and maintaining transparency throughout the repair process.
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"Excellent work by the Chamblee team. I am very appreciate of the worksmanship, professionalism, quality customer ..." Read more
"Great service, great results! They went above and beyond what they were asked to do. Fixed additional rock chips they did not need to ..." Read more
"Excellent communication. Great craftsmanship. My car looks as good as new."
"Your team went above and beyond! Thank you for making my car look brand new again. I am very happy with ..." Read more
"Carstar did a great job in repairing my vehicle."
"Top notch job of emails and text messages concerning insurance details and progress of repairs."
"Communication from them was great. I really liked how they would text me updates as the vehicle repair was progressing."
"Great customer care was informed every step of the way ."
"Everyone I encountered throughout the process was very friendly. The communication was great!"
"Everyone at Carstart was awesome! I felt well informed about what to expect and had updates during the whole process about how things ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I had nasty dent and paint damage on rear bumper and quarter panel. Now it looks like brand new. Good job

Customer Service

Good job. My car looks like new

Returned Clean

My Experience

Tee (not sure if that’s how her name is spell) and Nikki were extremely kind and patient. They made this experience better for me.

My Experience

Quality work, friendly staff, great experience!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Additional repairs still needed. Passenger side headlight needs to be replaced and there is a gap under headlight. Driver side mirror needs to be repainted. Air leak from passenger side when driving at speeds over 45 mph

Customer Service

Personnel were very nice

Likely to Recommend

Most definitely

Repair Quality

They did a wonderful job and really fast and I just love it . Nicole did a wonderful job of keeping me informed on everything and she was a delight to deal with .

Customer Service

Great customer care was informed every step of the way .

Returned Clean

My Experience

Would come back again....one bit of constructive feedback, however, would be to have the front receptionist not answer calls on speaker phone. It's hard to hear and can lead to miscommunication and misunderstandings given the delay in transmission via speaker phone.

Likely to Recommend

Repair Quality

The repair is excellent. However there seems to be some sticky liquid on the bottom of the passenger window. Not sure if that was a result of the excellent detailing job. But that's the only drawback.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Yes I would recommend. A little more expensive but worth it for the excellent work

Repair Quality

Great service, great work. Would definitely return

Customer Service

Hreat

Returned Clean

Likely to Recommend

Repair Quality

Carstar did an amazing job. Process was a bit slow but mostly due to insurance, not really Carstars fault.

Customer Service

My Experience

Definitely past expectations!

My Experience

Your team went above and beyond! Thank you for making my car look brand new again. I am very happy with the repairs and am satisfied with the customer experience. Keep being awesome. God bless.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

They did a great job repairing the damage. Car looks and drives great.

Likely to Recommend

Repair Quality

They did a great job repairing the car.

Customer Service

The communicated the process to me, and would text me updates throughout the repair process.

Likely to Recommend

Repair Quality

They were very helpful with getting my truck in and repaired quickly. They did not try to upsell me or charge for unnecessary stuff. It was a great experience.

Customer Service

Communication from them was great. I really liked how they would text me updates as the vehicle repair was progressing.

Returned Clean

My Experience

Everyone at Carstart was awesome! I felt well informed about what to expect and had updates during the whole process about how things were going. I would highly recommend.

Likely to Recommend

Repair Quality

Nikki and the team at CARSTAR were excellent. The quality of work was perfect, using OEM parts. The only delays were due to manufacturer delays and the staff made me aware of every hiccup. They coordinated the inurance-paid car rental as well. By the day I picked up my truck they had it completed AND detailed inside/out due to the local pollen. Highly recommend!

Customer Service

Likely to Recommend

Repair Quality

Friendly service, fast repair, and my car was cleaned perfectly. Very satisfied!

Customer Service

Friendly service, fast repair, and my car was cleaned perfectly. Very satisfied!

Returned Clean