Haven Collision Center

4.9 (134reviews)
100%
3324 Laventure Drive,  Atlanta,  GA  30341
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One of our goals is to create and deliver an overall seamless repair experience. That begins with simplifying the estimate process for you and the insurance company. With over 40 years of combined experience, our Claims Managers have a streamlined process working with most major insurance carriers. Giving you flexibility with multiple convenient estimate options either to upload a photo estimate, email, text or even visit our facility. Reach out to our Client Liaison and schedule an appointment today!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
Jeep
Kia
Nissan
Ram
Subaru
Call
Email

Reviews (134)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, seamless repair process, and outstanding communication throughout. Many highlighted that their vehicles were restored to like-new condition, with several noting the added bonus of interior detailing. The team was frequently commended for being professional, friendly, and thorough. Customers also appreciated timely and proactive updates via text, making the process stress-free. Several noted repairs were completed ahead of schedule. A few customers, based on their own comments, mentioned minor areas such as insurance coordination and isolated service inconsistencies, but these were far outweighed by overwhelmingly positive experiences. Overall, customers expressed high satisfaction and enthusiastically recommended the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"Excellent service and work on my BMW. Looks better than when I bought it!"
"... date. I would recommend them to anyone who wants professional work & courtesy!!" Read more
"Professional, clean, and fast while also doing quality work."
"... They were professional every step of the way, and the work was finished even earlier than expected. I would gladly recommend Haven Collision to both ..." Read more
"... explained ahead of time. We were surprised when they said your vehicle is ready because it was ahead of the schedule date. I would recommend them to anyone who wants professional ..." Read more
"I was surprised that the repairs were completed faster than expected. They helped me arrange a rental car and kept me kindly ..." Read more
"... scraping a pole. They took me to get a rental and the turnaround time was 4 days. ⭐️⭐️⭐️⭐️⭐️" Read more
"... were transparent about price and parts required. Also delivered the vehicle early." Read more
"... providing a car to and from the rental car center. Also, the daily text updates were great and I never had to wonder where my car was in the process. The facility itself is very clean ..." Read more
"... Collision is a group that is very thorough in their work, posses excellent communication skills, and have immense patience for their customers." Read more
"Thank you for communicating so well throughout the entire process. My car looks brand new! The team went above and beyond ..." Read more
"The team was communicative throughout the whole process and were transparent about price and parts required. Also delivered the vehicle early."
"Appreciate your being accessible and communicative! That helped our house feel secure and more at ease about the process. Only thing that ..." Read more

My Experience

Very impressed with the service I received. They were very professional and communicated with me throughout the repair process. The faculty was very nice and welcoming. Everybody that worked there was very helpful and attentive.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Amazing customer service amazing experience. They were quick efficient and did a wonderful job.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The team was communicative throughout the whole process and were transparent about price and parts required. Also delivered the vehicle early.

Customer Service

Excellent service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My repair experience was amazing. I was completely satisfied with the service, and the staff were super helpful, friendly, and welcoming.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was great. Trent and Kendal are fantastic!!!!

My Experience

Service was great. It made getting my car fixed a stress free experience.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The customer service was excellent. Thank you providing a car to and from the rental car center. Also, the daily text updates were great and I never had to wonder where my car was in the process. The facility itself is very clean and inviting.

Likely to Recommend

Repair Quality

Great Customer Service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Trent was extremely helpful & attentive. He explained the process very thoroughly and updated me along the way. He guided me to make the best decision for my repairs. Made this process very easy and smooth. I would highly recommend Haven Collision to my peers. The repairs were done in a timely manner and my car was ready around the time they mentioned. Thank you for such professional and great work.

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was surprised that the repairs were completed faster than expected. They helped me arrange a rental car and kept me kindly updated, which really built my trust. I visited based on my daughter's recommendation, and I am extremely satisfied and grateful.

Likely to Recommend

Repair Quality

Wonderful service and wonderful people. 100% satisfied.

Customer Service

Perfect!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I chose Haven out of a list of 20 plus repair shops because Haven has a 5 stars review. 25 miles or more from where I live, was worth the drive!!! Best decision I’ve ever made!! I now add my 5 stars review as Haven lived up to every expectation and experience shared by other customers. I have not one complaint… John was super awesome, the receptionist super friendly and great customer service, communication on point, and repairs that made my car look showroom brand new!!! I hands down highly recommend Haven for all your repair needs. You will not be disappointed.

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