Hendrick Collision Gwinnett Place Honda

4.9 (5,812reviews)
98%
3325 Satellite Blvd,  Duluth,  GA  30096
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Shop AssistantSparkles

In operation 24 years.

Hendrick Collision Center at Gwinnett Place Honda is the finest repair facility in the region. We produce quality repairs per manufacturer specifications. We are certified in Honda, Acura, Nissan, Hyundai, Kia, Dodge, Chrysler, Jeep, GM and Tesla. We maintain some of the highest customer satisfaction ratings in the industry and on average complete repairs 2 days faster than the market.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
  • Korean
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
Acura
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (5,812)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many noting that repaired vehicles looked brand new upon return. The team receives high marks for proactive and frequent communication, with customers appreciating regular calls, texts, and emails throughout the repair process. A standout theme is vehicles being completed ahead of schedule, often days or even weeks earlier than promised, which customers found especially impressive. Cleanliness upon vehicle return was also a pleasant surprise for many. A small number of customers noted areas for improvement, including inconsistent updates, repair quality concerns, and occasional communication gaps with certain staff members, as mentioned directly in their feedback.
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"... my utmost satisfaction and what I liked the most, they called me every two days interval to keep me informed of the status of the repairs. Let's be safe and if you need help ..." Read more
"Yes, I received updates every 2 to 3 days which was comforting and appreciated"
"... sure go out of my way to use your service again. Communication was great and live the text updates to keep me advised of the progress." Read more
"... line as he mention it could be 2 weeks or more and he would keep me informed and he didnt. After about a week he updated me that they would start work but there was still no ..." Read more
"... with this collision center. From start to finish, they kept me well-informed about the progress of the repairs, including updates on parts, timelines, and what was being fixed. Their ..." Read more

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Will recommend this shop anytime

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The work was perfectly done

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Great customer service

Returned Clean

My Experience

Excellent work and communication throughout this process. Thanks and wife is happy with the repair.

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Returned Clean

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Great work, constantly communicated with me and kept me updated, finished within the timeframe I was promised. Car looks like new. They did a wonderful job overall.

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The repairs were great

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Tony was amazing . He helped me throughout the process and communicated each step

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Returned Clean

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Perfect

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Perfect

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Good service

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Hacen un trabajo excelente

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Muy amables y atentos

Returned Clean

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My Experience

Tony Smith, and Quinox Lewis were both so incredibly helpful throughout the whole process of getting my rental and car fixed. My car was repaired quickly and perfectly. Amazing customer service!

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He was great!! Timing and communication made clear whole way through The girls at the front desk are very unfriendly and rude though and it’s a bit irritating to deal with other young women to be so coy. Literally almost asked the girl what her problem was because the attitude from her being tired shouldn’t be reflected in her CS with customers who don’t want to be in front of her either. Other than that, the actual repair tech representative made up for the lack of CS with my first interactions with Hendrick. So (10) is for him solely, and if he wasn’t assigned, this survey wouldn’t reflect these scores at all.

Returned Clean

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Great service

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Great service

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