Gerber Collision & Glass - Duluth

4.9 (3,362reviews)
97%
3030 Satellite Blvd,  Duluth,  GA  30096

Gerber Collision & Glass - Duluth offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia
Nissan

Reviews (3,362)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, seamless communication, and impressive turnaround times. Many highlighted the professionalism, friendliness, and attentiveness of the team, noting that staff went above and beyond to ensure a stress-free experience. Repairs were frequently completed ahead of schedule, with customers delighted to receive their vehicles earlier than expected and in excellent, often spotless condition. Regular text updates throughout the repair process were widely appreciated, giving customers peace of mind. Several customers noted this was the best collision repair experience they had ever had, with many expressing intent to return and recommend the shop to friends and family. A few customers did mention areas for improvement, including occasional concerns about repair quality details, cleanliness consistency, and repair timelines, reflecting opportunities the shop can continue to address.
Select to learn more
"When I say this is one of thee best auto body experiences I have ever had!!! From the customer service to the fulfillment of work ..." Read more
"Very welcoming and caring staffs, of course fast and perfect job on the repair as well. 100%recommend"
"... to Gerber after years with Classic Collision, but the level of service I received from the Duluth location exceeded my expectations. Based on this experience, Gerber Duluth will be ..." Read more
"Personal contact, professionalism, positive confidence and friendly personality. Then expert work in fitment and paint. I. am a returning ..." Read more
"Excellent service. Under promised, over delivered. Courteous and commuicative"
"Sooner then expected highly happy!"
"I was expecting to be without for atleast 2 weeks took no time"
"Almost a week early!"
"Gerber went beyond & above to repair my suv in a timely manner despite the delays from my insurance company."
"My vehicle was returned a week earlier than promised."
"... than I was expecting, the service was outstanding. I was informed of the progress of the reparations on a daily basis and the person in charge of contacting me was always ..." Read more
"... Gerber found cheaper parts to avoid totaling the car. Communication was clear and pretty fast usually within a couple hours by text." Read more
"... repairs on my car and outstanding customer service! They kept me informed at every step of the process. It was very easy and streamlined." Read more

My Experience

Specially service jasmine and phone was awesome

My Experience

My Experience

Likely to Recommend

Repair Quality

Perfect!

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

I love the work that was done on my car and it was done in a timely manner, thank you.

Customer Service

They were very polite

My Experience

John Grubbs did a great job repairing the bumper of my Honda CRV EX. The back of my car looks brand new. I’m glad I used Gerber Collision and Glass to repair my car.

Likely to Recommend

I already bragged to friends and family about the repair work that Gerber Collision and Glass did on my car.

Repair Quality

John Grubbs did a great job fixing my rear bumper and of course he let me know step by step what he was doing to make sure that I was aware what’s going on. He knew that I needed my car, he didn’t waste anytime to order the parts to fix it, even before the scheduled date. I’m very happy and grateful to John and his crew at Gerber Collision and Glass for a job well done. The rear bumper looks like a new vehicle bumper.

Customer Service

Customer service did a good job answering my questions when I called them.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Awesome work and so fast, thank you so much

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

John and the front desk receptionist were extremely helpful. They did an awesome job in repairing my vehicle. I would highly recommend this business.

Customer Service

Front desk receptionist (don't remember her name) was extremely knowledgeable, helpful and very nice.

Returned Clean

Likely to Recommend

The employees were very helpful and professional.

Repair Quality

Employees were very helpful and professional. I would definitely recommend your company because of the great experience I had.

Customer Service

My Experience

This is our second vehicle we’ve had repaired by Gerber Collision and glass, the progress reports were very impressive and helpful thanks Jasmine for sharing updates and staying on top of things

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great place, the people are friendly and very efficient. Ive used this place for years. I am happy with the service.

Customer Service

Returned Clean

My Experience

My Experience

I had such a great experience with John at Gerber Collision! He was professional, kind, and had excellent communication from start to finish. I came in needing my spoiler fixed, and he was able to take care of it while I was on my lunch break, which was incredibly convenient. The service was quick, smooth, and exceeded my expectations. John made the entire experience stress free, and I truly appreciate the level of care and customer service he provided. Highly recommend John and Gerber Collision!

Likely to Recommend

I had such a great experience with John at Gerber Collision! He was professional, kind, and had excellent communication from start to finish. I came in needing my spoiler fixed, and he was able to take care of it while I was on my lunch break, which was incredibly convenient. The service was quick, smooth, and exceeded my expectations. John made the entire experience stress free, and I truly appreciate the level of care and customer service he provided. Highly recommend John and Gerber Collision!

Repair Quality

I had such a great experience with John at Gerber Collision! He was professional, kind, and had excellent communication from start to finish. I came in needing my spoiler fixed, and he was able to take care of it while I was on my lunch break, which was incredibly convenient. The service was quick, smooth, and exceeded my expectations. John made the entire experience stress free, and I truly appreciate the level of care and customer service he provided. Highly recommend John and Gerber Collision!

Customer Service

I had such a great experience with John at Gerber Collision! He was professional, kind, and had excellent communication from start to finish. I came in needing my spoiler fixed, and he was able to take care of it while I was on my lunch break, which was incredibly convenient. The service was quick, smooth, and exceeded my expectations. John made the entire experience stress free, and I truly appreciate the level of care and customer service he provided. Highly recommend John and Gerber Collision!

Returned Clean

My Experience

Gerber Collision & Glass did a great job in a timely manner! Communication was excellent!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Jasmine did a really good job would come here again in the future

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jasmine McDonald is very kind and helpful

Customer Service

Returned Clean