Gerber Collision & Glass - Alpharetta
6060 Atlanta Hwy N,
Alpharetta,
GA
30004
USA
Gerber Collision & Glass - Alpharetta offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Hyundai
I-Car
Kia
Nissan
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, factory-level, and exceeding expectations. Many highlighted the exceptional communication, including proactive text updates and phone calls throughout the repair process. Timeliness was a standout theme, with numerous customers noting their vehicles were completed well ahead of schedule. The friendly, professional, and accommodating staff were widely appreciated for making stressful situations easier. A few customers noted minor concerns, including isolated incidents of rude interactions, lingering repair issues such as noise or malfunctioning components post-pickup, and a preference for more personalized real-time updates over automated messages. Overall, the overwhelming majority of customers expressed high satisfaction and willingness to recommend the shop.
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Service Quality
"Excellent customer service and great job with the repair."
"The staff was very professional and did a great job with the work as well as communicating with me during ..."
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"The whole experience from beginning to end was excellent."
"... was friendly. I received updates constantly, and my vehicle was ready before I expected. They also did a fabulous job."
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"They were wonderful- car looks great - way ahead of scheduled date - so professional and kind"
"4 days in the shop! Quick in and out!"
"Car was ready a full week earlier than expected which was so great."
"The work quality was great, but it took longer than anticipated for the repairs to be completed."
"... was excellent! I was kept updated on the progress, communication was excellent and the work was perfect."
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"Great service and repair. Loved the high level of communication. Repair was excellent. Would highly recommend Gerber"
"Outstanding experience. Communication and efficiency were top notch!"
"Excellent communication, I like the text messages and appreciate the heads up on the delays."
"Most updates were auto, would like more real time updates."
Larry
(Cadillac owner)
reviewed 8/8/26
My Experience - 5.0/5.0 -
Exceptionally easy to work with and great attention to detail.
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Dario
(Lexus owner)
reviewed 8/3/26
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Good
Customer Service - 4.0/5.0
Benjamin
(Toyota owner)
reviewed 7/30/26
My Experience - 5.0/5.0 -
Great communication. Repair looks factory, very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(Kia owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Margaret
(Lexus owner)
reviewed 7/27/26
My Experience - 5.0/5.0 -
Stephanie was helpful, gave me good directions, paperwork and information. Brian assessed the damage to my car, provided detailed information as what to expect and He kept me posted on the progress. They did a great job on my car repair and exceeded expectations on the delivery time. I’m very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Parry
(Kia owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
The Technicians explained everything in detail, You would never know there was damage to the front of our minivan, it looks like new now! The repairs were completed earlier than expected.Stephanie at front desk was wonderful. Overall a great job!!
Likely to Recommend - 5.0/5.0 -
Overall a great experience!
Repair Quality - 5.0/5.0 -
Our van repairs were completed ahead of time, and you cannot tell there was damage to the front of the van now, looks great.
Customer Service - 5.0/5.0 -
Technicians explained everything in detail, and were professional. Stephanie at the front desk has great customer service skills!
Erin
(Chevrolet owner)
reviewed 7/20/26
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Beverly
(Volkswagen owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert
(Volkswagen owner)
reviewed 7/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ryan was very nice and helpful. Will use Gerber again for sure
Customer Service - 5.0/5.0
James
(Cadillac owner)
reviewed 7/13/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Joseph
(Ford owner)
reviewed 7/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gabriel
(Dodge owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Dario
(Toyota owner)
reviewed 7/9/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Noelle
(Subaru owner)
reviewed 7/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Elizabeth
(Acura owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Elizabeth
(Honda owner)
reviewed 7/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Y’all are amazing!!
Customer Service - 5.0/5.0 -
It was fantastic!
Robert
(Toyota owner)
reviewed 7/3/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Patricia
(Subaru owner)
reviewed 7/2/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Alexander
(Toyota owner)
reviewed 6/30/26