Gerber Collision & Glass - Woodstock (GA)

4.9 (5,629reviews)

99%

(678) 445-4848

803 Bascomb Commercial Pkwy, Woodstock, GA 30189

99%

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803 Bascomb Commercial Pkwy
Woodstock, GA 30189

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Get an AI powered repair cost prediction

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About Gerber Collision & Glass - Woodstock (GA)

See Photos

803 Bascomb Commercial Pkwy
Woodstock, GA 30189

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Woodstock offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Dodge

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I-Car

Jeep

Ram

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Website

Reviews (5,629)

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Rating

4,913 Customers Rated

5 Stars

78.8% Complete

(4438)
4 Stars

5.5% Complete

(312)
3 Stars

1.4% Complete

(76)
2 Stars

0.7% Complete

(41)
1 Star

0.2% Complete

(14)
< 1 Star

0.6% Complete

(32)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, professional, and returning vehicles to like-new condition. Many highlighted the exceptional communication, noting regular text and phone updates that kept them informed throughout the entire repair process, reducing stress significantly. Timeliness was a recurring positive theme, with numerous customers reporting their vehicles were completed ahead of schedule. The friendly, knowledgeable, and courteous staff received widespread acclaim, and several customers noted bonus touches such as interior vacuuming and detailing as unexpected delights. A small number of customers mentioned areas for improvement directly from their comments, including occasional delays due to parts issues, isolated communication gaps, and a few quality control concerns on specific repairs.

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Service Quality
Communication

"... interacted with was extremely kind and courteous. The repair work itself was immaculate—truly an amazing job. It is clear that this team takes great pride in their ..." Read more

"... start to finish. The communication was excellent, the repair work was flawless, and my vehicle was returned to me looking brand new. I really appreciated the ..." Read more

"... denied repair. Her and the whole team were awesome. 1.5 week turn around on multiple repairs! Awesome job all. More companies could benefit from following the example ..." Read more

"... at Gerber Collision and Glass, Woodstock, Georgia! Kind and capable employees as well as expert repair. Jeni, my estimator and representative was excellent. ..." Read more

"... made the entire process transparent and stress-free. The communication throughout was excellent, and everyone I interacted with was extremely kind ..." Read more

"... throughout me getting my car repaired. They also did an exceptional job with communicating the whole time I was waiting for the repairs on my car." Read more

"The process was very clear and communication was on point. My estimator Andy kept me up to date on all the ..." Read more

"Their ability to effectively and timely communication with me was invaluable."

"From start to finish , Everyone we spoke with or dealt with was extremely nice, the work done on our car was ..." Read more

Service Quality
Communication

Service Quality
Communication