Autowise Collision, Inc.

5.0 (490reviews)
100%
3645 James Rd,  Acworth,  GA  30102
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Autowise Collision, Inc. was established in July of 1998. It is a family owned and operated business. We are committed to providing high quality work and excellent customer service. All work and complete customer satisfaction are 100% guaranteed!! Saved 3645 James Rd Acworth, Georgia (770) 966-7414

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (490)

Customers say
Overall Customer Satisfaction
Customers consistently praise Autowise Collision for exceptional repair quality, outstanding communication, and impressive timeliness. Many highlight that vehicles were returned looking brand new, with flawless paint matches and meticulous attention to detail. A standout theme across reviews is the proactive, frequent communication through texts, calls, and emails throughout the repair process, which customers found reassuring and stress-free. Repairs were frequently completed ahead of schedule, often surprising customers with early completions. The friendly, professional, and caring staff received widespread acclaim for going above and beyond, including detailing vehicles, managing rental cars, and handling insurance claims seamlessly. Customers also appreciated the shop being a trusted, family-run business. A few customers noted minor issues upon pickup, such as small paint blemishes or sensor concerns, but universally commended the team for resolving these promptly and courteously. Overall, the vast majority of customers expressed strong satisfaction and enthusiastically recommended Autowise Collision to friends and family.
AI-Generated from reviews written in the last 12 months
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"... estimate, and kept me updated throughout every step. The quality of the work exceeded my expectations. The hood looks brand new, with a flawless paint match ..." Read more
"... Autowise Collision was wonderful, from start to finish! Customer service and the actual work were superb! I have used several other shops in the area over ..." Read more
"... date, and when I picked up my car it was cleaned and the repaired area looked completely brand new. You truly cannot tell anything happened. A huge thank ..." Read more
"... vehicle, and don't get me started on the totally top tier customer service!!! Thank you for making this amazingly stress free!" Read more
"... appreciate all the hard work, keeping me advised and finishing up more than 10 days ahead of schedule. Everyone in the front office was extremely friendly ..." Read more
"Autowise did great work, finished ahead of schedule, and took care of us every step of the way. 1010!"
"... you confirm a datetime to bring car in for repair. Repairs took all of 2 days AND my car was detailed inside and out when I picked it up." Read more
"We dropped our truck off on Monday evening and had it back by Wednesday before they closed and it looked amazing! Not only did they repair it ..." Read more
"... Holiday season. I got a spot to repair my car and within 5 days my car was as good as new. Very trustworthy, I was able to drop the car on a ..." Read more
"It was excellent! The communication was extraordinary as well. Loved it ! Ill be recommending them to my friends ..." Read more
"... repair on my vehicle and great customer service. I received frequent updates on the repair status." Read more
"... however Autowise made this situation better. The communication and the updates I received while the car was being repaired was awesome. Thanks for all l!" Read more
"Best body shop I have ever worked with. Great communication and very quick repair process."
"More informed than I have ever been by a body shop. They were in constant communication."

My Experience

Likely to Recommend

Repair Quality

Great communication and follow through ! Michelle was very helpful connecting me with other vendors that I needed . Shop work was excellent.

Customer Service

Again Michelle guided me to other vendors who gave me multiple options for me to make choices.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Outstanding customer service. Great job on repairing my car.

Likely to Recommend

Repair Quality

Updated through out process and good work in timely manner

Customer Service

Very friendly and knowledgeable

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have known most of the team for years and have referred several people in the past because of the satisfactory results that I have had in doing business with the company! They did a an amazing job and I will be referring more people for a job well done!

Likely to Recommend

Repair Quality

We dropped our truck off on Monday evening and had it back by Wednesday before they closed and it looked amazing! Not only did they repair it but they cleaned it up very nice!

Customer Service

Amazing group of people that work there!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

We had a couple of issues after the initial repairs were done but they went above and beyond to correct them. They even put $40 worth of gas in my vehicle since it was low. Communication was excellent and everyone was very friendly.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a great experience with Auto Wise Collision repairing the door on my Yukon. They are a family-owned business that truly cares about their customers. The team was thorough throughout the entire repair process, and their customer service was superb. I was kept informed every step of the way with updates on my repair, which I really appreciated. The quality of the work was excellent, and I highly recommend Auto Wise Collision to anyone looking for honest, professional service.

Likely to Recommend

Highly recommend to everyone

Repair Quality

Highly recommend!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire experience was flawless! Thank you all for your great work and service!

My Experience

The work done was expert value, they kept me informed and I had my vehicle back in a week. I would never use anyone else.

Likely to Recommend

The best customer service I have experienced

Repair Quality

Best service I’ve ever experienced. I was kept up to date daily and the work was above exceptional.

Customer Service

As I stated the office personnel were very kind and kept me informed every step of the way.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have used auto wise Collision for years and would never go anywhere else. They are amazing.

Likely to Recommend

Repair Quality

I have taken my vehicles there for years and wouldn't change for anything. They are wonderful and great to work with for repairs.

Customer Service

Wonderful people!!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for repairing my vehicle. Great work, great service, and fast service!

My Experience

Likely to Recommend

Repair Quality

Staff was very helpful and kept me informed

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks for going above and beyond! The customer service is why I’ll return the next time I need body work!

Likely to Recommend

Will definitely recommend

Repair Quality

Perfect!

Customer Service

Super nice!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would recommend them.

Repair Quality

Very satisfied

Customer Service

The customer support team was very nice. They answered all your questions.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Service was great ! The updates were prompt. The work looked amazing.

My Experience

Very professional and kind people Thank you Amelia and Michele And whoever layed hands on my vehicle

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Outstanding Work, very friendly staff

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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