Autowise Collision, Inc.

5.0 (509reviews)
100%
3645 James Rd,  Acworth,  GA  30102
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Autowise Collision, Inc. was established in July of 1998. It is a family owned and operated business. We are committed to providing high quality work and excellent customer service. All work and complete customer satisfaction are 100% guaranteed!! Saved 3645 James Rd Acworth, Georgia (770) 966-7414

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (509)

Customers say
Overall Customer Satisfaction
Customers consistently praise Autowise Collision for exceptional service quality, outstanding communication, and impressive timeliness. Repairs are frequently described as flawless, with vehicles returned looking brand new, and many customers highlight that their cars were cleaned inside and out as a bonus. Regular status updates via texts, calls, and emails are widely appreciated, making stressful situations feel manageable. Many repairs were completed ahead of schedule, earning high praise. Customers highlight the friendly, professional, and caring staff as a standout strength. A few customers noted minor issues upon pickup, such as small paint blemishes or missed spots, but commend the team for promptly addressing them. Overall, customers express strong loyalty and eagerly recommend Autowise Collision to friends and family.
AI-Generated from reviews written in the last 12 months
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"... estimate, and kept me updated throughout every step. The quality of the work exceeded my expectations. The hood looks brand new, with a flawless paint match ..." Read more
"... date, and when I picked up my car it was cleaned and the repaired area looked completely brand new. You truly cannot tell anything happened. A huge thank ..." Read more
"The back panel repair is flawless. As good as new. Seams match. No paint overspray. Just a great job ..." Read more
"... Autowise Collision was wonderful, from start to finish! Customer service and the actual work were superb! I have used several other shops in the area over ..." Read more
"... My car was repaired sooner than what I expected. I am very satisfied with the great workmanship & repair of my damaged bumper. I personally recommend ..." Read more
"Autowise did great work, finished ahead of schedule, and took care of us every step of the way. 1010!"
"... appreciate all the hard work, keeping me advised and finishing up more than 10 days ahead of schedule. Everyone in the front office was extremely friendly ..." Read more
"... you confirm a datetime to bring car in for repair. Repairs took all of 2 days AND my car was detailed inside and out when I picked it up." Read more
"Work was actually completed two days earlier than anticipated!"
"... to the time I left they did such a beautiful job. It was only like five days and my car was done. Thank you so much, Autowise. We will definitely be ..." Read more
"It was excellent! The communication was extraordinary as well. Loved it ! Ill be recommending them to my friends ..." Read more
"... repair on my vehicle and great customer service. I received frequent updates on the repair status." Read more
"Delivered ahead of estimate with clear communication all along the repair process"
"... kind and courteous and answered all my questions. They kept me updated throughout the process and worked with the rental car company and my insurance ..." Read more
"Best body shop I have ever worked with. Great communication and very quick repair process."

Likely to Recommend

I will definitely recommend.

Repair Quality

Fabulous Job! Over and above service and work.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fast turnaround happy with the job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Great work and awesome communication!

Repair Quality

Great work and awesome communication!

Customer Service

Great work and awesome communication!

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great service in every way! Great communication. Highly recommend

Likely to Recommend

Repair Quality

The team there was amazing! Great communication and went above and beyond by offering to charge my Tesla for pick up! Highly recommend!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I felt well-cared-for and that I got a fair price for an excellent job. I would definitely recommend Autowise to anyone else for their collision repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The customer service was amazing. I was kept in the loop about everything that went on with the repair. This auto shop is definitely one I would recommend to family and friends. 10/10

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent customer service, communication, and helpful friendly staff.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication, extremely accommodating, and quality work with quality parts. Not aftermarket, cheap stuff just to make an extra buck. This has been a great first experience and we will be back for any future work needed. Thank you guys SO much again! 🙏🏽

Likely to Recommend

Repair Quality

Great customer service, great experience, great results.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I have reccomended people that live out of state go to you

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have had two occasions to have collision damage on my car fixed by Autowise. Their work was excellent both times, and they were easy to work with. Much better than centers associated with car dealerships. I don't want to have more collisions, but if I do then I will not hesitate to turn to Autowise Collision.

Likely to Recommend

Repair Quality

The repair was thorough, everything looks great and clean, and scheduling was easy.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Staff at autowise collision are absolutely great. They contacted me right away to schedule repair. They did absolutely fantastic job. I can tell that they care a lot for their clients and go above and beyond to assist their clients. Thank you very much for great help that you have provided.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They repaired the car very quickly and very nicely,there service was excellent

Likely to Recommend

I’m very satisfied there services

Repair Quality

It was very quick fix my car and it was nice job

Customer Service

I’m very satisfied with this company

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Vehicle looks great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Great communication and follow through ! Michelle was very helpful connecting me with other vendors that I needed . Shop work was excellent.

Customer Service

Again Michelle guided me to other vendors who gave me multiple options for me to make choices.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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