Gerber Collision & Glass - Kennesaw

4.9 (5,469reviews)
98%
2395 Cobb Parkway,  Kennesaw,  GA  30152
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In operation 81 years, 14 years at this location.

Gerber Collision & Glass - Kennesaw offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (5,469)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless communication, and timely repairs. Many highlighted how staff kept them informed at every stage of the repair process through regular calls and texts, making stressful situations feel manageable. Repairs were frequently completed ahead of schedule, with vehicles returned looking brand new. Customers appreciated the courteous, professional, and knowledgeable team, as well as the convenient coordination of rental cars. A few customers noted minor issues such as overlooked repair items or paint quality concerns, but these were flagged directly by customers and were generally resolved promptly. Overall, the vast majority expressed high satisfaction and enthusiastically recommended the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... dropped off my vehicle until the repairs were complete, the customer service was exceptional. The team kept me informed every step of the way with consistent, clear communication, ..." Read more
"... interacted with was so friendly and professional. My repairs were completed in a timely manner and I was surprised that my SUV was returned cleaner then when I dropped ..." Read more
"The quality of work performed on my car was exceptional. Everyone was very professional and friendly."
"This has been the most amazing stress free repair I have ever had. From the start of walking through the door in getting ..." Read more
"... and easy. The staff was friendly and professional.My car looks great. I would recommend this shop to anyone looking for a quality repair." Read more
"... mud flap. Courteous employees. Sweet dog in office. Repair was completed a week earlier than promised. Guarantee on work performed. Thank you." Read more
"I was informed at every step of the process. My vehicle was ready earlier than promised."
"It was a week early which was amazing!"
"... good job, they keep me up to date on everything, they finished the job so fast, I couldnt believe it, the staff work so good together, Im so impressed ..." Read more
"... car. We were kept up to date with all the steps and everything was done in a very timely manner. Excellent work as well!!" Read more
"They were so efficient in the repairs and the Communication was top notch. I would highly recommend them without reservation."
"... associates was beyond expectations. I never felt left out. I was kept notified throughout the entire process. Thank you for a fast and easy car repair!" Read more
"... us and our vehicle repair. From start to finish, your kindness, communication, and thoroughness were top notch. You took a very stressful situation and made it so ..." Read more
"The communication was so thorough. They let me know everything that was going every step of the way. Id recommend ..." Read more
"Everyone was very communicative about our repair. Called multiple times to give updates. Did a beautiful job on the car. Very happy!"

Likely to Recommend

Repair Quality

Keep up the great work, Garber thanks Travelers. Great insurance company. and great customer servicez

Customer Service

Great customer service very helpful all the way from the start to the finish.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car is not completed .

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Always greatvjob

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Great communication and work well done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent customer service and wonderful services proved. You can’t even tell where the original damage was. Highly recommend!!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Gerber was very helpful and quick to get our car in for repairs after an accident. Although our repairs were minor, we really appreciated how communicative they were throughout the process. They had our car repaired and back to us in almost 24 hours. We were very pleased with the service and the quick turnaround!

Customer Service

Gerber was very helpful and quick to get our car in for repairs after an accident. Although our repairs were minor, we really appreciated how communicative they were throughout the process. They had our car repaired and back to us in almost 24 hours. We were very pleased with the service and the quick turnaround!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had the pleasure to work with Ashley again yes we have been at Gerbers a few times. Always friendly and professional ! All the staff have been excellent !

My Experience

Excellent work and great people

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

As always you guys did an amazing job.

My Experience

Great customer service!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Gerber Collison and Glass exceeded my expectations. They were efficient, walked me through the entire repair process including dealing with insurance, and kept me up to date with text messages twice a week on my repairs. My vehicle was ready in under 2 weeks. I would recommend them to everyone.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional in all aspects of getting my car fixed in a timely manner. Repairs seem to be top notch quality. Thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Prompt responses and updates, quick repair- 1wk post repairs, no issues

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Vehicle looked good. I got a free mud flap. Courteous employees. Sweet dog in office. Repair was completed a week earlier than promised. Guarantee on work performed. Thank you.

Likely to Recommend

Repair Quality

Found screws in the back of my van. Not sure yet.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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