Gerber Collision & Glass - Canton (GA)

4.9 (3,132reviews)
98%
300 Old Ball Ground Hwy,  Canton,  GA  30114
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In operation 85 years.

Gerber Collision & Glass - Canton offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
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Email

Reviews (3,132)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many repairs were completed ahead of schedule, often days or even weeks early. Staff were widely described as friendly, professional, and accommodating. A few customers noted minor issues such as paint imperfections, cleanliness upon pickup, and occasional delays in parts, reflecting areas customers felt could be refined. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"Excellent customer service and repair work."
"... repainting of bumper was done with quality in mind. Matching paint and alignment of parts was done with exceptional quality. Also, a lifetime warranty on their workmanship and ..." Read more
"Everything looks perfect, as if nothing ever happened."
"... a great experience at Gerber Collision. They were prompt, communicative and did an amazing job on the repairs. Cant say enough positive things about the professionalism ..." Read more
"The area is very wavy and looks terrible at in the sun. Very bad body work and just ok on the paint job."
"I was very happy with the early completion 18 days early. I was also very happy with the responsiveness and ..." Read more
"... young lady who walked me to my car were excellent. Awesome communication and the car was ready earlier than expected." Read more
"... process was, the constant progress updates I received, how quickly it was completed, and the care that was taken during the repair. The car looks great!" Read more
"... kept me informed during each processing stage. They estimated my car would be ready in 16 days, it was ready in 10 days. Looks brand new again!!" Read more
"Almost an entire month before the estimated date."
"I was very happy that I was given many relevant updates as far as what was being done, challenges they had, and the time frame to get my ..." Read more
"My car was in the shop four weeks.. your company updated me via text messages and phone calls frequently, which was great!! Your employees were very nice and friendly to accommodate ..." Read more
"... just want to say thank you for doing an amazing job! Communication was wonderful -kept in contact and kept me updated. I just appreciate how the job was handled start to ..." Read more
"... experience we have ever had with a collision center. The communication throughout the process was excellent!" Read more
"Nice but the auto system messed with communication"

Likely to Recommend

Repair Quality

Customer Service

Wonderful customer service!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Hands down amazing repair work on my new car!!!

Likely to Recommend

Repair Quality

Smooth operation from drop off to pickup.

Customer Service

Good communication from start to finish

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Completed repair on time and the staff were exceptional.

My Experience

I had a great experience with Gerber. I had my front bumper replaced and painted. I had suspension work done prior to the drop off to Gerber and had to reschedule due to waiting on parts and you guys were flexible and understanding. The workmanship is excellent and done very timely. Big shout out to Chan & Ashley for being very professional and personable.

My Experience

Excellent job the car looks really good and there service was the best service ever, great customer service great communication on a day to day basis

Likely to Recommend

Most definitely going to use the same service again and tell others about my quick and great experience I had with the company

Repair Quality

Excellent service, communication on a daily basis letting me know what’s going on and the steps they are taking to complete the car, the results were great

Customer Service

Friendly and professional at all times

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Bridgett was great to work with. She kept us well informed throughout the process. She was amazing in helping us get our vehicle back and returning our rental when the job was complete, going above and beyond when my wife was in the hospital.

Likely to Recommend

Repair Quality

Customer Service

Bridgett was amazing. She helped coordinate with us extremely well in a very hectic time. Would recommend working with her to anyone

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for your friendly staff and job well done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Bridget was very professional and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Excellent experience. Very accommodating and made my repairs a breeze

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very pleased with the repairs that were done on my car. The young lady that helped me was excellent and I was quite impressed with the work that was done and she did an excellent job at making sure that everything was done properly and kept me well informed hundred percent I would go back and recommend to all my friends and family.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair and repainting of bumper was done with quality in mind. Matching paint and alignment of parts was done with exceptional quality. Also, a lifetime warranty on their workmanship and communication with customers is exceptional too.

Likely to Recommend

Repair Quality

Everything looked as good as new

Customer Service

They were very professional and quick with daily Text messaging updates.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service and friendly staff. This is the second repair job that we have had them perform for us. We have complete faith in their work.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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