Gerber Collision & Glass - Canton (GA)

4.9 (3,181reviews)
98%
300 Old Ball Ground Hwy,  Canton,  GA  30114

In operation 85 years.

Gerber Collision & Glass - Canton offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,181)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a standout strength, as many repairs were completed ahead of schedule, often days or even weeks early. Staff professionalism, friendliness, and willingness to go above and beyond were frequently mentioned positives. A few customers noted minor improvement areas based on their own experiences, including occasional paint quality concerns such as grainy or wavy finishes, cleanliness of vehicles at pickup, and isolated instances of missing parts or misaligned components upon return.
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"... the progress of my vehicle from start to finish. Great customer service is what I look for in todays market. So many businesses are just out for profit, although ..." Read more
"The area is very wavy and looks terrible at in the sun. Very bad body work and just ok on the paint job."
"Excellent customer service and repair work."
"... professional. I was seen right away for an estimate. Work was done as promised. And for far less than a competing bid." Read more
"... service that provides updates throughout the process's. Great painters with perfect color matching skills. Overall Top Tier Collision center !" Read more
"... they could start working the next day on my car. And it was ready when they said it would be ready. And their estimate was more than six hundred dollars ..." Read more
"... kept me informed during each processing stage. They estimated my car would be ready in 16 days, it was ready in 10 days. Looks brand new again!!" Read more
"The repairs were completed a week prior to the estimated date. The estimator was knowledgeable as to what would ..." Read more
"It was ready incredibly quickly."
"... process was, the constant progress updates I received, how quickly it was completed, and the care that was taken during the repair. The car looks great!" Read more
"... they had, and the time frame to get my vehicle back. I really appreciated the timely notifications on the assumed completion dates. They changed due to issues, but I was always informed. ..." Read more
"My car was in the shop four weeks.. your company updated me via text messages and phone calls frequently, which was great!! Your employees were very nice ..." Read more
"... experience we have ever had with a collision center. The communication throughout the process was excellent!" Read more
"... Also, a lifetime warranty on their workmanship and communication with customers is exceptional too." Read more
"... pick up was very efficient and professional. Our advisor was communicative reaching out every couple of days with updates. Thank you!" Read more

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Bridget and staff were professional and easy to work with.

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Returned Clean

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My Experience

Was very happy with my car repair and especially pleased with your employees. They were pleasant, helpful,professional and delightful. My experience at Gerber rates higher than any service vendor I have encountered ever. You all are great and deserve not a ten but a thousand. Thanks To all of you Caroline Wynn

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Great company with wonderful employees

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I would certainly recommend to anyone needing repairs.

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Was an absolute please to work with. Bridgett always kept me informed at each stage of the repairs and the timeline. My came out like nothing had ever happened. I would definitely recommend them to everyone needing repairs. Thanks guys and Bridgett. Better outcome than I hoped for.

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The customer service was top tier. Prompt and direct. I knew exactly what was happening at every step.

Returned Clean

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Great Service and friendly staff.

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My Experience

Everyone did a great job in letting me know exactly what was going on. They were very professional. Great experience during a bad time .

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The experience was pleasant and outstanding

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Everything was perfect, thank you

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⭐️⭐️⭐️⭐️⭐️ 👍 Would recommend to family and friends.

My Experience

Great communication, we appreciated all the updates.

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My Experience

They need a great job and kept me up-to-date about how my car was coming

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They did a great job. Kept communication with me. Kept updated on my call.

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The communication was great

Returned Clean

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