Classic Collision Carland

4.9 (6,076reviews)
98%
1021 Sun Valley Drive,  Roswell,  GA  30076
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In operation 43 years, 11 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Roswell, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda and Acura; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Call
Email

Reviews (6,076)

Customers say
Overall Customer Satisfaction
Customers consistently praised Classic Collision for outstanding service quality, proactive communication, and impressive turnaround times. Many highlighted the high standard of repair work, with vehicles returned looking brand new, and several noted cars were completed ahead of schedule. Regular text and phone updates throughout the repair process were frequently commended, with customers appreciating never having to chase for information. Staff professionalism, friendliness, and helpfulness were recurring themes. A few customers noted isolated concerns around delays in pickup notifications, cleanliness upon return, and occasional minor repair oversights, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... excellent experience with Classic Collision. Their repair quality is top-notch—my car looks brand new again. 1010 would recommend!" Read more
"... car would be totaled out after a freak accident. They did a beautiful job repairing it at a pleasantly surprising final total. I honestly expected the final total to be so much ..." Read more
"The customer service was excellent, the repair was finished ahead of schedule and the car looks flawless!"
"The repairs looked perfect, the area repaired looked brand new."
"... time about how the repair was progressing. They also repaired the car much faster than I expected" Read more
"Completed 2 days before originally forecasted! Amazing"
"The whole experience was fantastic. Truck was completed ahead of schedule and the communication was amazing all the way through. Truck appeared freshly detailed ..." Read more
"... through out the process was always accurate and timely. Repairs were completed before the estimated time and the quality of my repair was excellent. IT looked better than ..." Read more
"Pickup time got delayed multiple times, and I wasn't notified until it was past the original pickup time. This ..." Read more
"I have never experienced such amazing levels of communication and kindness in any service area for a LONG time. Wish the team at Classic Collision ..." Read more
"By far the best communication from a repair shop that I've experienced."
"... professional, customer friendly and had great patience. They kept me informed via text step by step. Thank you." Read more
"During the repair process of my vehicle, I received multiple updates regarding the status."
"The daily updates were nice, but near or even past the pickup time, it didn't say whether the process was finished. ..." Read more

My Experience

Excellent work and customer service, totally seamless experience for me which could have been a stressful situation. Highly recommend!!!

My Experience

My Experience

Likely to Recommend

Repair Quality

Very cordial and kept updating me with the status of the car. Hopefully the last part will arrive and work will be done. Great experience.

Customer Service

Friendly and professional

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a great job, very happy with the repairs

Customer Service

Friendly and resposive

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We are happy with the details, the quality works Bryan provides for my lexus. I definitely will recommend my family, friends if they ever need in the future.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I especially appreciated the regular communication from you during the repair and the excellent job you did.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team was very communicative, gave great instructions, and fixed up my car on time! Thank you, classic collision Roswell!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really appreciated the text updates - I never had to call to check in on the repair time.

Likely to Recommend

I’ve used another Classic Collision location before and have been satisfied both times.

Repair Quality

Customer Service

Appreciated the text messages with status updates.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good work and quick turnaround

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair person sprayed some kind of solution all over my battery for the corrosion but it splattered everywhere and they didn't fix it. On top of that, they put in the wrong mileage in the system, so there's a listing for my car in Carfax now. Otherwise fine so far but it's only been a couple of days.

Likely to Recommend

Repair Quality

It looks like brand new!

Customer Service

Everyone was immensely communicative and helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Brian was very helpful and communicative.

Likely to Recommend

Repair Quality

Paint match was on point car was clean, looked great!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for the efficiency and good job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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