Classic Collision Carland

4.9 (6,005reviews)
98%
1021 Sun Valley Drive,  Roswell,  GA  30076

In operation 43 years, 11 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Roswell, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda and Acura; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (6,005)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with frequent text and phone updates keeping them informed throughout the repair process. Repair quality received high marks, with many noting their vehicles looked brand new upon return. Timeliness was a strong highlight, as numerous customers reported their cars were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were repeatedly commended. A few customers noted isolated concerns around delayed pickups, cleanliness, or minor repair oversights, reflecting areas they felt could be refined, though the overwhelming sentiment remains highly positive.
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"The whole experience was fantastic. Truck was completed ahead of schedule and the communication was amazing all the way through. Truck appeared freshly detailed ..." Read more
"The customer service was excellent, the repair was finished ahead of schedule and the car looks flawless!"
"... all the time about how the repair was progressing. They also repaired the car much faster than I expected" Read more
"Completed 2 days before originally forecasted! Amazing"
"My car was ready two days earlier than promised."
"Communication was a 10! I have never experienced such amazing levels of communication and kindness in any service area for a LONG time. ..." Read more
"... communication was the best part of the experience. I always knew the status of the vehicle thanks to regular communication from customer service advisor.." Read more
"... professional, customer friendly and had great patience. They kept me informed via text step by step. Thank you." Read more
"The daily updates were nice, but near or even past the pickup time, it didn't say whether the process was finished. I ..." Read more

My Experience

My Experience

I’ve had nothing but positive experience with your shop. Bryan was terrific!

My Experience

Very good service from Bryan! 10/10

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This was a stress free process. Bryan D was outstanding. His professionalism constant communication to update the progress of my car was second to none.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Very happy with the quality of work as well as customer service

Likely to Recommend

Repair Quality

Top quality work

Customer Service

Excellent customer service

Returned Clean

My Experience

In every respect Bryan exceeded my expectations. He kept me informed about the status of my car repair, was knowledgeable, and pleasant to dealt with. I would give Bryan a perfect "10".

Likely to Recommend

I would be very comfortable recommending Classic Collision to a friend or family member

Repair Quality

I had to go back to address a small problem. The repair was handled very quickly and I am very pleased.

Customer Service

Customer service was excellent

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Customer service was great, as well as communication. Bryon kept me up to date on the repair process and repairs were completed quickly. We will use Classic Collision for any future repair needs.

Likely to Recommend

Repair process went smoothly. Will use again and also recommend two friends.

Repair Quality

Repair work looks great.

Customer Service

Front desk was welcoming and kind. Bryon was great and kept me informed throughout the process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Brain is simply the best! Zero complaints 100% trusted and perfect work he does!

Likely to Recommend

Repair Quality

More than Satisfied with Brians work! He worked on another car of mines and then my truck can i say im very pleased and happy. He always does his very best on his work! Brian is your way to go! Thank you.

Customer Service

Returned Clean

My Experience

Repair was done way faster than expected.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

After getting no response from the facility, Kyle contacted us, and turned it into a great experience. Honest, straightforward information, and no unkept assurances. A credit to your company.

Likely to Recommend

Repair Quality

The experience started out negatively, but Kyle saved the day.

Customer Service

Would have been a big zero had not Kyle responded to my dissatisfaction email.

My Experience

Beautiful job and very professional!,

Likely to Recommend

Repair Quality

Customer Service

My Experience

There was really no update other than after van was repaired and when I asked was told bumper did not get replace. I had many repairs at your shop but will not be coming back anymore.