Caliber - Conyers

4.7 (7,131reviews)
94%
1791 Old Covington Road,  Conyers,  GA  30013

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,131)

My Experience

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My Experience

My Experience

My experience in caliper collision was totally seamless. It’s not my first time using your service and every time it has been a pleasure. Thank you for your professionalism and getting my vehicle done on time.

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Wonderful

Repair Quality

Wonder

Customer Service

Wonderful

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Returned Clean

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Should be better

Repair Quality

Customer Service

Nice people but process was very slow and communication along the way poor

Returned Clean

My Experience

Travis was awesome. He provided exceptional customer service, and always kept me updated and informed throughout the entire process. I even received my car earlier than the original expected pick up date. The front receptionist was also very nice and sweet as I got checked in, provided payment and called the rental company to come pick me up. Overall the experience was 10 out of 10 .

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Repair Quality

Customer Service

Travis and the receptionist were awesome!

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Customer Service

My Experience

My first time ever having to leave my car behind anywhere. It was very simple easy and well communicated. Got my car back in better shape than I left it !

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Returned Clean

My Experience

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Repair Quality

Customer Service

Travis did an awesome job with communicating to me on my Vehicle. I am very pleased with his customer service skills.

Returned Clean

My Experience

Everyone was very kind, patient and professional with me! They really took the time to explain everything to me and kept me updated as promised! You all are ROCK STARS!! A+ service! ✌️❤️🤘

My Experience

Travis was excellent from the time I walked In. He communicated diligently throughout the repair process. Thank You Travis.

Likely to Recommend

Very satisfied.

Repair Quality

Travis was very professional while keeping me abreast of everything concerning my car repairs.

Customer Service

Returned Clean

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Travis was a pleasure to work with ! Great communicator with a awesome personality.Front desk staff was very pleasant too

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Returned Clean

Likely to Recommend

Repair Quality

I thoroughly enjoyed the repair service. Their team provided excellent customer service and created a welcoming environment.

Customer Service

Great customer service

My Experience

I appreciate the swiftness of the repair, the cleaning of my car and the additional care! It runs like new. Thank you!

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Returned Clean

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Returned Clean

My Experience

Likely to Recommend

Repair Quality

The visual impacted area of my vehicle was repaired. However the mechanical issues that was supposed to be fixed left myself and my family in danger once we drove the vehicle over 65 miles with an issue that could have caused us our life. The car started making the same noise that I returned the vehicle for just minutes after picking it up on July 21. You all then stated that you had it fixed and return my vehicle to me in the same deadly condition. I took it to a certified Lexus mechanic which informed me that the inner tire rod was loose and had not been repaired properly. He warned us not to drive the vehicle and that it was dangerous even at low speed. I contacted caliber while we were with the mechanic to no avail. It is 10:30 pm and I am still waiting on a return call from Caliber Collision after contacting them around 2:30pm on 7/23.

Customer Service

Returned Clean