Caliber - Covington

4.8 (2,682reviews)

96%

(678) 625-1861

4127 Salem Road, Covington, GA 30016

96%

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4127 Salem Road
Covington, GA 30016

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About Caliber - Covington

See Photos

4127 Salem Road
Covington, GA 30016

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (2,682)

Sort By:
Newest
Rating

2,296 Customers Rated

5 Stars

72% Complete

(1930)
4 Stars

7.9% Complete

(212)
3 Stars

2% Complete

(54)
2 Stars

1.2% Complete

(32)
1 Star

0.4% Complete

(11)
< 1 Star

2.1% Complete

(57)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber Collision for exceptional service quality, with many highlighting excellent communication through regular updates via text and phone calls. The repair work receives outstanding reviews, with customers noting their vehicles look like new or better than factory condition. Staff professionalism and friendliness are frequently mentioned, creating a family-like atmosphere. Timeliness is a strong point, with many repairs completed ahead of schedule. The lifetime warranty on work provides additional confidence. While some customers experienced minor delays due to parts availability or needed minor adjustments, the overall satisfaction remains very high with strong recommendations for future use.

Select to learn more

Service Quality
Timeliness
Communication

"Amazing work guys! Nobody is able to tell I even had damage, paint looks better than factory. From start ..." Read more

"Everyone at Caliber Collision was respectful, helpful and transparent. It was hands the best customer service ..." Read more

"Honestly...I dont know who is reading this, but I highly recommend Caliber Collision. The whole process was ..." Read more

"Yall did an amazing job. Looks like I picked my car up from the showroom floor. Cant tell my car was involved ..." Read more

"Excellent customer service treated my car like precious cargo!! 1010 definitely recommend!!!!"

"It was ready a week early which I was super excited about"

"The work was excellent and done in a very timely manner. I would definitely recommend."

"... was finished sooner than I thought it would take. Drop off on a Monday and had my keys back in my hand by Friday morning. They did a beautiful job!" Read more

"Car completion date was far quicker than the estimated insurance completion date. Also the care car was ..." Read more

"3 days late, that the only thing I don't like, beside that everything else was great."

"... hard work from everyone at Caliber Collision and the constant communication and keeping me informed about my car. I will definitely use and recommend them to ..." Read more

"Caliber Collision did an outstanding job on my repairs. They kept me updated every step of the way, which made the whole process so much less stressful. The team ..." Read more

"I got daily text messages keeping me informed."

"Good job done on the repairs. Kept updated daily on the progress of repairs and given lifetime warranty on work done. Totally satisfied!"

"Great service and wonderful staff there. We have used them several times over the years and trust them ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Amazing work guys! Nobody is able to tell I even had damage, paint looks better than factory. From start ..." Read more

"Everyone at Caliber Collision was respectful, helpful and transparent. It was hands the best customer service ..." Read more

"Honestly...I dont know who is reading this, but I highly recommend Caliber Collision. The whole process was ..." Read more

"Yall did an amazing job. Looks like I picked my car up from the showroom floor. Cant tell my car was involved ..." Read more

"Excellent customer service treated my car like precious cargo!! 1010 definitely recommend!!!!"

"It was ready a week early which I was super excited about"

"The work was excellent and done in a very timely manner. I would definitely recommend."

"... was finished sooner than I thought it would take. Drop off on a Monday and had my keys back in my hand by Friday morning. They did a beautiful job!" Read more

"Car completion date was far quicker than the estimated insurance completion date. Also the care car was ..." Read more

"3 days late, that the only thing I don't like, beside that everything else was great."

"... hard work from everyone at Caliber Collision and the constant communication and keeping me informed about my car. I will definitely use and recommend them to ..." Read more

"Caliber Collision did an outstanding job on my repairs. They kept me updated every step of the way, which made the whole process so much less stressful. The team ..." Read more

"I got daily text messages keeping me informed."

"Good job done on the repairs. Kept updated daily on the progress of repairs and given lifetime warranty on work done. Totally satisfied!"

"Great service and wonderful staff there. We have used them several times over the years and trust them ..." Read more

Yvonne (Mercedes-Benz owner) reviewed 7/31/26

Tim was a great help throughout the process

Yasmine (Toyota owner) reviewed 7/30/26

Ada (Toyota owner) reviewed 7/27/26

The job Caliber Collision done I was very satisfied and not to mention how pleasant the employers were especially Mr. T and the secretary. Thanks to everyone, great job.

Thanks to Caliber for the work they did on my car and not to mention the employees, they were very helpful and friendly.

Dorothy (Nissan owner) reviewed 7/27/26

I would definitely recommend friends and family

I was extremely satisfied with the work on my suv

Great service

Etoyus (Honda owner) reviewed 7/27/26

Amazing fast friendly car looks flawless

Theron (Nissan owner) reviewed 7/23/26

Joyce (Nissan owner) reviewed 7/22/26

Everything was done in a timely and personal manner. The friendly greetings and smiles set the tone of comfort after worrying about a accident. I was greatly satisfied and will refer others to you in the future.

James Kenneth (Hyundai owner) reviewed 7/20/26

Preslee (Honda owner) reviewed 7/20/26

Linda (Volkswagen owner) reviewed 7/15/26

Very impressed with Caliber Collision. I would recommend to anyone

Shanika (BMW owner) reviewed 7/14/26

Very professional. Thorough. Team communicate process and progress. It was completed very timely. Friendly staff. Will refer and return! Thanks Caliber!

Marcus (Toyota owner) reviewed 7/13/26

Ronnie (Toyota owner) reviewed 7/13/26

Caliber Collision (especially Tim) went far above expectations with my car recently. They were all extremely courteous and helpful. My sincere appreciation and Thanks to all of you! Jane Nobles, Conyers

Terry (Dodge owner) reviewed 7/13/26

Cedric (BMW owner) reviewed 7/13/26

Great service and care....keeping me updated on what was going on with my car. Most of all, my is like it was before the accident!!

Very satisfied.....great work!!

Great help!!

Casempium (Nissan owner) reviewed 7/9/26

I experienced great service. The guys at Caliber Collision were informative and got the job done quick.

Clifford (Honda owner) reviewed 7/9/26

It good

Michelle (Toyota owner) reviewed 7/7/26

Great job

Tawana (Dodge owner) reviewed 7/2/26

Nice and friendly staff members. They kept me informed about the repairs and the process of the repairs.

Stephanie (Mitsubishi owner) reviewed 6/30/26

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view more shops in: Covington | 30016

If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Caliber - Covington

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Covington

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,682)

2,296 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?