Caliber - Stone Mountain

4.8 (2,696reviews)
96%
2060 Ross Rd. SW,  Lilburn,  GA  30047

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,696)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ahmad was top notch. I will be back if and when needed because he was attentive and was a great communicator. Thank you!

Likely to Recommend

Repair Quality

Ahmed was amazing! Timely, responsive, knowledgeable, and all around nice.

Customer Service

Returned Clean

My Experience

Ahmad and company were truly helpfull. Would recommend to anyone. A ten on the scale

Likely to Recommend

Repair Quality

Customer Service

My Experience

Service was great! Was kept up on updates as well

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

My Experience

Ahmed is a detailed individual that is attentive to the smallest details regarding car specs and repairing them. Tara, this locations GM and Caliber team did an amazing job with the project, they were informative and time conscious, my car looks and feels as good as new. Highly recommended to anyone looking for a fresh start with their cars cosmetic look!

Likely to Recommend

Repair Quality

Everything is perfect, my car is as good as new for sure

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience with Caliber Collision was outstanding from start to finish. The entire process was professional, organized, and surprisingly stress-free. Both the check-in and check-out processes were quick, efficient, and very easy. I especially want to recognize Ahmad, my service advisor. His customer service was exceptional. He was caring, informative, and took the time to explain each step of the repair process. He kept me updated throughout the entire repair, communicated proactively, and made sure I always knew what to expect. He also ensured my rental car process went smoothly, including arranging for extensions when needed, which gave me one less thing to worry about during an already stressful time. While I hope I never need collision repair services again, if I do, I would not hesitate to return to Caliber Collision. I will absolutely recommend Caliber Collision to family and friends, and I highly recommend asking for Ahmad. His professionalism, compassion, and commitment to excellent customer service truly made all the difference.

Likely to Recommend

My experience with Caliber Collision was outstanding from start to finish. The entire process was professional, organized, and surprisingly stress-free. Both the check-in and check-out processes were quick, efficient, and very easy. I especially want to recognize Ahmad, my service advisor. His customer service was exceptional. He was caring, informative, and took the time to explain each step of the repair process. He kept me updated throughout the entire repair, communicated proactively, and made sure I always knew what to expect. He also ensured my rental car process went smoothly, including arranging for extensions when needed, which gave me one less thing to worry about during an already stressful time. While I hope I never need collision repair services again, if I do, I would not hesitate to return to Caliber Collision. I will absolutely recommend Caliber Collision to family and friends, and I highly recommend asking for Ahmad. His professionalism, compassion, and commitment to excellent customer service truly made all the difference.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair was flawless and done quicker than expected

Customer Service

Returned Clean

Likely to Recommend

Very good

Repair Quality

Very good thank you.

Customer Service

Very good and grateful.

My Experience

My car looks great and I was able to get it back before the estimated completion date. Service advisor Ahmad Raghbat explained the needed repairs well and was accessible during the process.

Likely to Recommend

Repair Quality

Function and appearance restored.

Customer Service

Ahmad Raghbat explained the process well and was accessible.

My Experience

Thank you for your attention. I am satisfied with the service.

My Experience

Car was repaired on time and was done well.

Likely to Recommend

Repair Quality

Very pleased with service and courtesy of everyone I dealt with. The repair to date does not have any issues. The staff also worked with me on the timing of the repair and my need for a specific delivery date.

Customer Service

My Experience

All front desk staff were professional, courteous and eager to make my wait as brief as possible. Ahmed was also professional and courteous. He was very knowledgeable and walked me through the process from beginning to end He kept me posted on the progress of the work. I asked Ahmed for a separate quote on work that was pre-existing my fender bender. The quote was quite reasonable but I am not able to have the work done now Ahmed was very gracious about it all. I will surely bring any car body work to your business in the future

My Experience

External damage was repaired to look like new. Drives like new so internal damage seems to be repaired to drive like new. Have only driven about forty miles is the reason I said seems.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Andy did a very good job. He was available when we call for updates and did a great job communicating any setbacks and made this experience pleasurable.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very likely

Repair Quality

Service was GREAT from drop off to pick up!

Customer Service

Check-in on the 1st day the young lady was not friendly, not very helpful, and very dry. It was the first thing in the morning (7:30am) so maybe she needed a little more time to wake up.

Returned Clean

My Experience

Andy was so professional. He went into the details about the repair. From the start to the end I felt welcomed. Vehicle was ready before the delay provided. Thank you Caliber Collision.☺️

Likely to Recommend

Repair Quality

Customer Service

My Experience

On time friendly service. Informational and kept in touch through out the process.

Likely to Recommend

Awesome job

Repair Quality

Happy with the service and staff. Everyone was efficient and informative throughout the process

Customer Service

Friendly staff and excellent customer service. Everything was timely and efficient.

Returned Clean

Likely to Recommend

Repair Quality

Amazing job I’m very satisfied

Customer Service

Returned Clean

My Experience

I liked the communication that they provided with what was being done with the car and updates.

Likely to Recommend

Repair Quality

quick and customer service was good

Customer Service

very helpful and kept me up to date w everything