Caliber - Stone Mountain
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was clean and the Sri e was just like it was before the repair if not better.
Customer Service - 4.5/5.0 -
I would have liked to have more communication with the adviser handling the car , but I guess because of technology I get messages and status through the texts.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and great communication with me and the insurance company to handle my claim
Customer Service - 5.0/5.0 -
I forget the young lady name at the reception desk, but she was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service here went above and beyond. Ahmad Raghbat was my Service Adisor and I have to say. I couldn’t ask for a better person for the job! Everyone was friendly and extremely helpful. Thank you all so much and if anything goes wrong with a vehicle I definitely recommend Caliber Collision in Lilburn Ga!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Ahmad was great. Everything seems to be in great shape. The only thing that seemed off is that my tire pressure light turned on on the way home. Not sure if anything that was done had something to do with that. My tires are new. I haven't checked the pressure of my tires yet though, so don't know if it's the tires or the tire pressure system, which I believe was replaced. Otherwise my experience was great 😊
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
I'm very happy with the service I received. The damage to my car was fixed one day! Not only were the quick, but the work was excellent!
Customer Service - 5.0/5.0 -
Everyone from the receptionist to the service advisor to the techs were great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
It is not my first time. I hope I won't come back again, but if it happens I myself will be back again.
Repair Quality - 4.5/5.0 -
The reason why I didn't give 10 is that it took more than 10 days to get my car fixed.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My vehicle was left in great hands! Caliber Collision did an excellent job and I’m very satisfied with my experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone we worked with was great! Great work on our car - we could tell the level of care is high. The work on our car was fantastic and high quality - very thorough and made sure to safety check. Highly recommend Caliber Stone Mountain!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have always been car proud of my car and I almost lost it because Progressive didn't want to pay. Fortunately Ahmad picked up the phone when I called and asked what no one else did. I was happy to pay for the repairs so I could keep my car. I didn't have to constantly call or wonder what was going on with the car. Ahmad kept me apprised of each step of progress. His comprehension, knowledge and professionalism were exemplary. Most importantly, he listened and had an understanding of my needs. I felt blessed that he was my service representative. Twelve weeks without my car was hard but the excellent customer service that I received from Ahmad made it softer. If anyone asks me to put a number to the service I received from Ahmad -- it's a 10 out of 10 without hesitation.
My Experience - 5.0/5.0 -
The repair team went above and beyond with my repairs. Andy was very easy to work with and answered all my questions and concerns. The staff overall was very pleasant and professional.