Caliber - Suwanee

4.8 (3,738reviews)
96%
3710 Lawrenceville-Suwanee Rd.,  Suwanee,  GA  30024

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (3,738)

My Experience

Still have to bring back for touch up work.

Likely to Recommend

Repair Quality

My car still needs work on the front bumper and door handle. Lori told me there would be no charge for this. I will have to look at my calender to decide when I can bring my car back

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

when I brought my vehicle in to Caliber it was not a good luck due to the damages. I picked it up today and I was like WOW it look like a new vehicle. The repair was done very well. I'm very greatful for your services thank you so much. I will most definitely recommend your service to ANYONE. AGAIN THANK YOU!!!!

Likely to Recommend

Repair Quality

Customer Service

The experience at Cibrr was a 10/10. The repair was done very good. Thanks.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am very pleased with the end result of my repair! Very clean and high quality work. Also, Chris provided wonderful customer service! He returned every phone call to keep me informed through the entire process. Truly made it easy from start to finish. I appreciate the professionalism. Highly recommend Caliber Collison, thank you again!!!

My Experience

excellent again.

My Experience

Job well done. My car shining like a diamond when we got her back. She looked brand new from the back. Also thank you for going the extra mile and taking care of the scratches in the front. 🥰

My Experience

My Experience

It was a great pleasure working with Lody. He was very professional, knowledgeable and very personable. It was a great experience from beginning to end.

Likely to Recommend

I already have

Repair Quality

Customer Service

Returned Clean

My Experience

The repair was done poorly and it was presented to me as finished twice today, even though the bumper was clearly not aligned with the other panels both times. Paint was chipped as well. I missed work for nothing and had to argue with the guy to get him to admit that the repair was not done right. Now we have to wait for likely another week or two. I can’t help but wonder if the other unseen repairs were done poorly as well. I don’t understand why a customer would be treated this way

My Experience

My Experience

Treated professionally by Mr Smith

My Experience

My service tech John was amazing! Not only did Caliber do a great job with my repair but they returned my Santa Fe in a very clean state! He knew how important cleanliness was to me and they went above and beyond to return it like new! I'd definitely recommend their services to anyone! Thank you for finishing the work quickly as well!

Likely to Recommend

Repair Quality

Excellent customer service from John!

Customer Service

John made sure my truck was repaired and clean upon returning

Returned Clean

Likely to Recommend

At this point and time I wouldn’t be able to refer someone . However as I said Loddy was great to deal with.

Repair Quality

Repair took way too long. Workmanship questionable. Young man that helped me Loddy super professional and great at explaining things.

Customer Service

LOddy great!

Likely to Recommend

Repair Quality

Customer Service

My Experience

John was great. He went above and beyond by keeping us updated by phone, not just giving us a link to check the status of our repair. He was professional. You can tell he sincerely enjoys what he does.

My Experience

Excellent and friendly service. Professional, high quality repair. Good communication and updates throughout the process.

Likely to Recommend

Repair Quality

High quality service. Quick repair and great communication

Customer Service

Returned Clean

My Experience

We were very pleased.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Caliber collision was awesome and Chris did a great job handling the situation

Customer Service

Returned Clean

My Experience

Had an absolutely amazing experience, super smooth and kind. Thank you!

Likely to Recommend

Repair Quality

Customer Service