Caliber - Cumming
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
The quality of the workmanship is just not there
Repair Quality - 0.5/5.0 -
My car was not fixed properly. It has obvious defects but was told it was fixed. I am not sure how the car was deemed fixed when a part needs to be ordered. After 2 weeks, still no contact about the additional repair.
Customer Service - 2.5/5.0 -
Tucker alway picks up his phone and answer the questions as much as he can. However, the car is not properly fixed and follow-up communication is not there.
My Experience - 5.0/5.0 -
I liked that I was kept informed on the progress of the repair, as well as the helpfulness of the people I interacted with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I had to call 2 times before I started to get updates on the status of repairs or an estimated finish date. Other than that, it was great. Thank you!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
One thing I like to mention here that the vehicle was so so dusty inside. Technician should have closed the windows while working/fixing the body. I did not expect this would be very dirty.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The repairs came out beautiful. My car looks like it came out of a showroom. The staff was extremely kind, courteous and very professional. Thank you for getting my car back imperfect shape.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Although they replaced the drivers headlight but not the passengers which is cloudy, it takes away from how nice a job theytruly did
My Experience - 5.0/5.0 -
Excellent customer service. Staff is so incredibly knowledgeable and kind. So grateful for the manager Dennis who took personal attention to my situation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top notch
Customer Service - 5.0/5.0 -
A awesome business they make it so easy i was referred by my insurance Liberty Mutual they are affiliated with this business and will also have a Enterprise rental delivered To the business