Crash Champions #0351 Cumming

4.9 (2,137reviews)
97%
1860 Buford Hwy.,  Cumming,  GA  30041

In operation 8 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,137)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new after service. The team receives high marks for proactive communication, including regular text updates and progress notifications throughout the repair process. Timeliness is a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and a welcoming atmosphere are frequently highlighted. A few customers noted minor issues such as incomplete repairs, communication gaps, or cleanliness concerns upon pickup, reflecting areas customers feel could be further refined.
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"... peace of mind. The quality of work speaks for itself. My car honestly looks better now than it did before the accident, and youd never know it was repaired. They handled ..." Read more
"... the process. The repair work was done on time and the quality is outstanding my car looks brand new again. Pricing was fair and transparent, with no surprises. ..." Read more
"... repairs, I highly recommend bringing your vehicle here. They do amazing work and provide top-notch service!" Read more
"... what would happen next. Customer service was superb, speedy & perfect repair & the connection with Enterprise for pick up & delivery made it so easy for me. Thank ..." Read more
"... are from salvage. Also, I had to go there twice, the quality of the work was depressing that I had to show the issues and had to come back next week." Read more
"... updated on the progress of my vehicle and it was even completed one day earlier than the estimated date of completion. I hope that I dont need their services again but ..." Read more
"The initial estimate was 1-2 weeks, but it took well over 2 months."
"Was told my car was ready. Drove an hour only to find out it was not ready."
"... looks better now than it did before the accident, and youd never know it was repaired. They handled everything professionally, answered ..." Read more
"... spoke with there were professional and welcoming. They kept me updated on the progress of my vehicle and it was even completed one day earlier than the ..." Read more
"The communication with them was amazing stayed in contact almost everyday"
"Constant communication, made the entire process super easy."
"Absolutely wonderful experience! The communication was outstanding! And customer service was top tier."
"... getting enterprise to come pick me up for my rental but the gentleman that was in charge of my repairs was super awkward and didnt communicate very well. It was also super weird that I had to open the doors ..." Read more

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Crash Champions were excellent to guiding me from start to finish which was a life saver. Most definitely, I will refer Crash Champions. Appreciatively thanks to Craig Goldstein and (entire team) colleagues.

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My Experience

Excellent

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Customer Service

Excellent throughout the process.

My Experience

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My Experience

Super professional, very organized, and had the work done very fast. And the car looked perfect!

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Great service!

Repair Quality

Very professional and organized. Work done quickly with excellent quality

Customer Service

Very friendly and customer focused

Returned Clean

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Excellent people, excellent work, and I would definitely recommend them to any of my friends.

Repair Quality

Excellent communication, super fast repair :)

Customer Service

Excellent

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Beat experience with a body shop ever

Repair Quality

Amazing staff and amazing communication

Customer Service

Constant communication, made the entire process super easy.

Returned Clean

My Experience

They were an exceptional group. What kind, courteous & communicative staff. Worked with me in days & times that asked my schedule. They kept me abreast of the progress they made without being intrusive or overbearing. The car looks brand new. We couldn't be happier! Dr. T. , DC

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Highly recommended

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Customer Service

Super efficient and effective services to take care of the Vehicle damage.

My Experience

Exelente trabajo y un acabado muy profesional 100 de 100

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Repair Quality

Hey Shawn and Team, you’re all amazing! You always go above and beyond to ensure that the job is not only well done but also with the highest quality and safety standards. I only choose to deal with Crash Champions whenever I have a vehicle concern. Recently, I needed a repair on my Cadillac Escalade, and I want to express my gratitude for making this experience easy, especially since it often involves complex procedures. Shortly after, I let them do some work on my Lincoln, MKZ hybrid, and my expectation were exceeded.Thanks again, Shawn and Team!

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My Experience

Craig was awesome and really made me feel at home, he was very caring about my car, and me as well. I was constantly kept in the loop and always updated on my vehicle’s status every step of the way. I had a very pleasant experience and I’m so happy to have my car back! Great work!

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Returned Clean